I came here to get my AC fixed after having the exact same problem done at another place about a…read moreyear earlier. I went in on a Saturday before I was heading out of town and although he politely told me they were booked up for the day he would be happy to get to it on Monday. I brought it in with the expectation they would be busy on the weekend anyway, so that was no problem. Monday morning first thing I got a call telling me they found the problem and how much it would be to fix it. If they found anything else he would call me again before doing additional work otherwise it would be good to pick up by the end of the day. Thankfully they didn't find anything else. Fast reasonable service with none of the BS pushed on you by the chain places. I will be doing business with them in the future.

You guys do alignments /have an alignment rack but can't do Alignments on a 2wheel drive express…read morevan because it 2wheel d Smh . Stupidity .

THE BEST EXPERIENCE ever! Matt and his team are extremely professional and nonetheless. My entire…read morefamily only go to Legacy for small or major fix. Very reliable and knowledgeable. I'm 1hr from their location but will be happy to make the drive anytime I need my car service. You can tell when a mechanic holds value and integrity in their work. Thanks, Legacy team!

Matt and his team did a great job. Got my daughter's car in quickly and was able to get it back to…read morenew within a few days. Looks like nothing ever happened. Wonderful service!! Very pleased the work.

I went in to check out the business and walked out a customer for life. I had done my research,…read morenarrowed my options, and was blown away with testimonials from other customers there. My brakes were needing repair after $1k+ service at the dealership just months prior. I drove away finally Feeling new brakes. What's more was the people were Friendly and Knowledgeable. The price was a great value and I received service on the spot! Never returning to the dealership...I now have the best mechanic in town.

Customer Service and vehicle repair were outstanding after an accident put my car in their garage…read more Beyond the excellent care they gave my vehicle (so well done that people who share my apt house garage, took time to compliment how great it looked... beyond that was the care given to me as I battled the insurance company on their behalf. The entire time State Farm was stringing out their approvals and payments, they kept focused on MY timing needs. Their customer is TRULY their first concern. Now that is not a constant these days but it sure feels good! Hopefully I don't have to go back and have any more body work done, but I will recommend them to anyone who asks and some who may not ask

Very kind staff, Everyone speaks Spanish for the most part, which is awesome. Everyone was very…read morekind and helpful in the process of getting my inspection completed. I appreciate the kind Receptionist.

I took my pickup there to have the catalytic converters checked and replaced if necessary. I gave…read morethem a diagnostic code report that I had just received from O'reilys next door to their shop. they put the truck on the rack and inspected the exhaust system including the catalytic converters. They told me that they would replace them for $300 so I told them to go ahead. once they finished the installation, they rang up $600. I argued that they had told me $300. They said that there were 2 of them, which I pointed out that they knew that when they inspected the truck and quoted $300. I had no choice but to pay if I wanted my truck, since the work was already done. Very shady. I will never go back there again. If you go there, be sure and get a written quote before having any work done.

Best garage I have been to! I rarely if ever write good reviews but I thought i had to give it up…read morefor these guys. I went for a collision repair. Work is impeccable and I can feel that they are so honest in their estimate and the service is white glove. My car was returned clean inside and out! My headlights were taken apart and polished for better vision (What a great idea for a collision center to allow the driver to see better). Last but not least, they have a front administrator, Dina who is so professional, knowledgeable , sweet and honest. I hope they do all services for a car because I will only take my car at USA and I already told all my friends about it. Thank you guys. You are an amazing shop. I am glad and thankful for finding you. Thank you Dina.

So I took my Tesla in for some body work at another shop that gave me a hard time when I first went…read moreto USA auto they made me feel like family communication was on point they made process less stressful they did all the communicating with my insurance company and even gave me a vehicle to drive while they work on my car Ali welcome me in with open arms and ms Deana was like a mother real helpful and actually stop me from paying extra out of pocket expenses I'm definitely bringing my Camaro next oh and the process took only 2 weeks definitely a satisfied customers

I would strongly recommend getting a second opinion before authorizing any major repair at Grant…read moreFirestone. My experience started when I paid Grant Firestone to replace the rear/crankshaft main oil seal on my 2017 Jeep Wrangler. I was charged more than $1,200 for the seal replacement and associated labor. The repair involves significant labor, including removal and reinstallation of the transmission. Later, I brought the Jeep back because I was having an overheating problem. Grant Firestone was unable to determine the cause. The owner then looked at the vehicle briefly and told me I had a cracked head gasket. I was quickly given a quote of more than $4,000 for the repair. At that point I became suspicious and decided not to authorize the work. I took the Jeep to another reputable mechanic for a second opinion. The head gasket was not cracked. The actual overheating problem was the radiator, which needed to be replaced. While performing that work, my new mechanic also discovered an oil leak. Further inspection determined that the leak was coming from the rear main seal - the same seal I had previously paid Grant Firestone more than $1,200 to replace. This is where my experience became especially concerning. After the transmission was removed and the area could be inspected, my mechanic determined that the rear main seal appeared to still be the factory-installed seal. He also found what he identified as the factory silicone/sealant still present. In other words, according to the independent mechanic's inspection, the seal I had paid Grant Firestone to replace did not appear to have been replaced. I have photographs documenting what was found when the transmission was removed, which I am including with this review. I contacted Grant Firestone about the continuing seal problem and was offered warranty work. But after another mechanic subsequently found what appeared to be the original factory seal and sealant still on the vehicle, I was not comfortable allowing Grant Firestone to work on my Jeep again. I requested a refund instead. I understand that automotive diagnoses can sometimes be wrong and that replacement parts can fail. If this had simply been a replacement seal that failed, I would view this situation very differently. My concern is that an independent mechanic found evidence indicating that the seal I paid to have replaced had never actually been replaced. Between the incorrect $4,000+ head-gasket diagnosis and what was discovered with the rear main seal, I lost confidence in this shop. I'm sharing the photos so people can see the condition that was documented and make their own judgment. Based on my experience, I will not return to Grant Firestone and would strongly encourage anyone facing an expensive diagnosis or repair here to get an independent second opinion before authorizing the work.

My husband brought his Benz here for an alignment. It was very reasonable and the job was done…read morecorrectly and quickly! Very little wait time. You may want to call and get an appointment though.

I was disappointed with my experience here. When customers are deciding whether to spend money on…read morerepairs, they deserve to be given all relevant information about the condition of their vehicle so they can make an informed decision. In my experience, important information was not clearly communicated to me before I made decisions about repairs. I later learned information that absolutely would have affected what I chose to do. I understand that vehicles can have multiple issues and that a repair shop can't predict everything. My concern is with transparency and communication. Not giving a customer all of the information available so they can make an informed decision about repairs feels like sketchy business to me. Unfortunately, the experience left me without confidence in the shop, and I won't be returning and if you are considering going think again.

I can only think of one place to go that I thoroughly trust. Great shop. Used them many times…read morefor BMW 335, VW golf tdi. Thank you! Option for parts is very useful and work & communication is the best around.

Sad to have to write this review. We had a decent experience first time. Second time vehicle was…read morenot ready when we were told it would be ready. Third and final time was today. Took it in due to grinding noises. We were quoted $1214 for just the drivers side rear break pads and caliper. We will stick with Pronto Automotive, may not always be the fastest but he is honest, and very reasonable. I will say the staff at Collins are very friendly. Update: Only brake pads needed to be replaced total out the door at the other place $159.29

I bought Abaddon (my Soul) into Collins last week after a hard start that morning. She had been…read moremissing a bit but we couldn't set out why. They had trouble getting it to do it - but said the ignition cylinder was broken and that Could possibly have caused my issue. As background- I drive an older Kia Soul - which someone tried to do the Tik Tok challenge on. They were thankfully interrupted, but left my steering column an absolute wreck of wires. The cover was destroyed but we were able to jury rig her so she was drivable. After several delays and my rather grumpy bf not being happy about things, I got her back today. I had had them replace the cylinder. They had mentioned bent bolts and broken tabs. I figured it was how it was held in. So imagine my shock to find the entire steering column recovered. These guys...are just so kind. Yes it's a garage and yah it costs money, but they are good guys. And that's pretty rare in the industry,