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    Selco 2 Battery

    5.0 (4 reviews)

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    2 years ago

    If you're not picky and you're OK with a refurbished battery, they'll get you back on the road real quick for a fraction of the price

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    5 years ago

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    17 years ago

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    15 years ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.7
    (74 reviews)
    3.3 mi

    Stopped by O'Reilly to get a break light bulb. This one is located on Las Tunas in the 168 Market…read moreplaza. Tong assisted me. He was very professional, helpful, and ensured that I had gotten the correct bulb for my vehicle. After getting my bulb, it only took me 5 minutes in the parking lot to install it in and it was done. Great customer service!!

    I want to give a big shout out to Trong for going above and beyond in helping me with my battery…read morewarranty exchange today. There was an issue with the item number on my receipt, but he took the time to figure it out and made sure everything worked out. When I came back to drop off my old battery after installing the replacement from my mechanic, I was met by the store manager. I explained that I was there for a return and warranty exchange, with all my receipts in hand. Instead of reviewing my issue, he immediately told me there was nothing he could do, and shifted the conversation with an attitude, emphasizing that he was the store manager. I asked for Trong to explain the situation, and while doing so, the manager openly criticized him in front of me and two other customers. Whether right or wrong, that kind of conversation should be handled privately, not in front of customers. Trong was simply doing his job and trying to help me, and it was unprofessional for the manager to treat him that way. As a paying customer with a legitimate issue, I shouldn't be made to feel like a burden. And no employee should be spoken down to publicly when they're trying to help. Thank you again to Trong for your professionalism and persistence. As for the store manager -- this experience shows a real need for coaching on how to properly address both customers and employees.

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    O'Reilly Auto Parts
    O'Reilly Auto Parts
    O'Reilly Auto Parts

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    Di-No Computers

    Di-No Computers

    4.4
    (418 reviews)
    1.9 mi
    $$

    I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

    I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

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    Di-No Computers
    Di-No Computers
    Di-No Computers

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    Apple Pasadena

    Apple Pasadena

    2.8
    (1.3k reviews)
    2.7 mi
    $$$

    The staff is fabulous The store policies should be…read moreinvestigated and charged for fruad. I brought in a crack screen. i was told: 1. they will NOT fix the screen - cause the antenna was damaged 2. i could turn in my phone . pay $650 for a refurb phone that qualified for apple care (seperate on going charge) I declined i took to iphone to local mall had it fixed for $150. they inspected the devised and advised the antenna was fine (and the apple employee mis- indicated where the antenna was. ) Once again, the staff at this store lihas an issue with veracity in the nicest way possible. (maybe they did not lie/as much as they are miss informed by management. and simple repeating lies) I stongely suggest you get a second opinion if your trying to get a repair done. And be ready to wait an unreasonable amount of time for service at this location. And there is no public restroom at this location (there is star bucks down the street)

    This review is for the Apple Pasadena Genius Bar, their supervisors, and their manager…read more My HomePod 2nd generation began playing/pausing music, pausing media, and acting on its own accord. While my HomePod was no longer under standard warranty, I took it to the Genius Bar hoping for an answer. They couldn't reproduce the problem. That is completely understandable. What is not understandable is that they returned my HomePod to me, damaged; I can no longer pair with the HomePod. I spent almost an hour on the phone with Apple Support. They advised me to bring it back to the store where it was damaged. Apple Pasadena offered me 10% off the retail price of a new HomePod... The manager did not want to speak with me. So I left. I wrote emails, now they're not responding. A solvable problem has snowballed into an almost 2-month session of (mostly me) emailing with someone I can only assume is not the manager. This has left a terrible taste in my mouth, and if I decide to continue to purchasing Apple products, it will not be from Apple Pasadena.

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    Booked an appointment and still took 30 mins to bring 1 phone!
    Booked an appointment and still took 30 mins to bring 1 phone!
    Apple Pasadena
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    Selco 2 Battery - batterystores - Updated July 2026

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