This place is an absolute skip. I never ever write negative reviews, I worked in the NYC service industry for years and fully understand off nights, but our experience at Seeyamañana was truly a nightmare.
The food was good, but the service was shockingly rude almost from the moment we sat down. We asked to move tables because we were cold by the door (it was 30 degrees last night) and it was obvious the staff was annoyed. We weren't rude just saw an open booth and asked to switch which was clearly not ok to do at this place... they said that booth had a specific request reservation, ok fine, so I said if something else opens up can you let us know please we are really cold when the door opens and that was a big no no. They ended up giving us the original booth "because the reservation cancelled". We were so thankful and helped move all of our stuff including waters to the new table. From that point on though, we were basically punished for the rest of the night with snide remarks and attitude from both the servers on the floor.
Before even asking to move, my friend ordered a skinny margarita and was given a spicy one. We didn't complain, didn't send it back, didn't want to be "those" customers. But after moving our second server kept disappearing, and when she did show up she rolled her eyes, acted irritated, and made it clear she didn't want to be anywhere near our table constantly walking away before we could even speak. We were even being overly polite because we could tell she didn't care for us. We actually wanted to order more drinks and food, but she was gone for about 40 minutes at one point. No one else came by either. No one checked in once, we always had to flag someone down. Drinks took forever, and at one point our water bottle was taken and we were never given another.
All of this we were honestly willing to let go...until another server suddenly dropped the check on the table (unprompted) and said, "We have another reservation coming in a few minutes and the 20% tip is included." That's it, delivered just like that. We always tip at least 20%, so that wasn't the issue, but autogratting a table of three in NYC is bizarre especially after your server was literally missing and gave "I hate your guts" vibes the whole time. Both servers clearly disliked us and it was clear they know they don't have to give good service because they're going to get 20% no matter what (and they would've from us even without the autograt and with the attitude). The way the check was delivered though made the whole thing feel even ruder but at least validated our feelings that they did, in fact, not want us there... the whole thing was so bizarre.
The worst part was being kicked out after being ignored for nearly an hour and being treated like we were the worst people on earth the whole night. No one told us the table was needed at a specific time at any point, no one offered to move us to the bar, no apology, nothing. There was also no wait and open tables elsewhere. We were just told to pay and leave and only given a few minutes to do so. We spent $200 before tip for three people ($270 with tip) and we would've spent a lot more if anyone had actually come by to take the rest of our order.
The manager eventually came over and offered to remove the tip after we said to the waitress how rude that was when she came to get the card to pay but that wasn't the point. The issue was the attitude from the staff and the very clear message that they simply didn't want us there and then the "but we'll take your tip" attitude. It was uncomfortable, confusing, and honestly unlike anything any of us have experienced as a NYC locals, born and raised. Can't stress enough how bizarre the whole thing was.
There are so many amazing restaurants in the city with great service, great vibes, and great food. This place is a hard pass based on service alone. The entire night felt like a fight just to exist at our table, and I've never felt more unwelcome anywhere. We did nothing to deserve being treated like that and it ruined our night. We literally couldn't believe it happened. I hope no one else has the experience we had. read more