Customer service 10/10. The young lady who took my order was super sweet and made small talk with me when the registers went down and she had to wait to reboot. She apologized and I told her it's not her fault technology can be faulty. In the mean time she gave me an extra sample. read more

See's Candies - Candy Stores Near Me - Riverside, California

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My favorite candy is their Scotchmallow. Not to be missed. Trust me! And my favorite way to eat it? Warmed up and sandwiched between two graham crackers. The candy provides everything for a great s'more- chocolate, marshmallow, and even some caramel. I came in to the shop to see their latest offerings and one of the helpful employees (you'll see them immediately because they are dressed in a vintage style white outfit) asked about my chocolate preference and then handed me a FREe sample. Free chocolate? Yessss.My sample of choice was a dark chocolate truffle. It was so rich and creamy. They have special occasion premade boxes and you can also design your own box or pick up just a few -ahem -Scotchmallows. This location is located in the mall with free parking. read more

See's Candies - Dark chocolate truffle sample - Candy Stores Near Me - Riverside, California

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I love see's chocolate and the ladies who work here are very sweet, patient, and overall just darling women,, I've never regretted coming here. read more

Stopped by to grab a few of my favs and Tiffany was so kind and shared with us the Holiday white chocolate Bordeaux as a sample! It was tasty! read more

See's Candies - Holiday Bordeaux - Candy Stores Near Me - Riverside, California

I really didn't want to give a review for this place, if I tell you how good there sweets are chances are I'd be standing in line behind you. If you like good American quality service, like perhaps In-N-Out Burger Sees candy is another one of those businesses that take pride in their service and quality. I recommend this place. It's been around since before I was born. There's another standalone location on Central ave in the Riverside Plaza if that suits you better. Thank you sees you make my wife and my close friends and family happy. Who doesn't want a box of Sees? read more

marcia was amazing and went above and beyond for me because i had a birthday gift near mother's day for a guy and every box was wrapped in mother's day wrapping. hence my struggle haha, but she went ahead and wrapped it up so quick in a simple black a white wrapping and make it look a true birthday gift bag!! and the other lovely nice lady beside her was just as amazing with her costumer service skills. they truly do treat you like someone they know and not just a stranger and stranger conversation:) def coming back to this location only read more

Stopped into See's this afternoon around 230 there was 3 workers in store 2 females and 1 male. Nobody greeted us I understand they were helping people but its policy that they greet you. After the gentleman finished helping the lady he was with he walked right passed us never ask if we needed help or anything. He went straight to the back. Needless to say nobody helped us so we left the store without a purchase. I will continue to go to the Moreno Valley store where at least they give wonderful customer service. read more

I had a very unpleasant experience here today. The older lady working at the store gave two pieces of chocolate as samples to a white female customer, but only gave us one piece. How is this fair? It felt very discriminatory and made us extremely uncomfortable. read more

I frequent this See's location. I am always blown away with how friendly the staff is. And how generous they are with the free samples! On Saturday I was helped by Darlene and Sandy. They had a little bit of a line, but they made sure I felt welcome and letting me know about the DOGUST donation promo going on! I think the new dog toy is so cute! I ended up buying the new Lemonade Lollypops and a box of chocolates. Great job Tyler Mall See's! read more

See's Candies - So excited See's is once again raising money for the ASPCA and even has a cute new toy for our puppy friends! - Candy Stores Near Me - Riverside, California

See's in the mall can be hectic and feel really rushed because the store is small and gets a lot of customers but it's worth it for the chocolate . My last visit I was helped by a kind employee named , Ava. She was patient and didn't make me feel rushed or moved along . She gave me a sample of a box I was going to buy of a single type of chocolate and I'm happy she did . I didn't care for it and bought a personalized box . Her attentiveness and attitude made my experience smooth and enjoyable . read more

I have not been to a See's Candies in many many years. So we were at the Tyler Mall and decided to stop in. I was immediately greeted by John, Lead Sales Manager, who was personable and offered us a free sample, Yum! Because it had been so long since I had any See's candies, I asked a lot of questions of what was new and what he would recommend. He was very patient, answered all of our questions. We ended up buying all of his recommendations and spent some $$$, all worth it!! Thank you John, we will be having a sweet week coming up!! If you want GREAT customer service, then go see John at See's in the Tyler Mall!!!! See's take note that you need to have more employees like John!!!!!! read more

I was in on Valentine's day, I know that it's busy but was unhappy on how an employee was towards others. I was going to get 20 One pound boxes for an office party. Her name was Darlene. She was barking at customers because the lines were not formed the way she liked, telling people that they need to work towards the door and others who are just getting prepacked to go that way. Then she got angry at a customer for not being in line. It appeared that she was also trying to help a coworker making her feel like she was doing something wrong. I ended up walking out and instead getting Starbucks gift cards for my co workers. Not worth spending over $600 to see employees and customers treated bad. read more

Went to this sees in the mall in search of some fun items for my son and nieces Easter baskets! An employee named John did a fabulous job helping me pick the cutest items for each custom basket, I think he's the lead sales manager! He sampled my favorite chocolates with Carmel and nuts and made shopping for Easter fun! I highly recommend this store, if you see John he'll help you get exactly what you need!!!! read more

Hey Chocolate Lovers! If you're at the Tyler Mall stop into See's Candies and see John, Lead Sales Manager. Talk about personality, and he knows everything See's Candies. Best customer service! read more

I don't know why but the candy that I bought called Holiday Bordeaux was awful, I've never had bad awful candy from See's ever, and this candy was breaking all apart and the sprinkles were just everywhere, I am shocked it just crumbled. Not sure if it's old or the heat got to it even through there was a date on the bottom of both boxes of 07/25. Did they mark the boxes wrong or is it the weather. It's winter it summer now. Please review and comment on my review here. The boxes were $11 dollars a piece too. I bought two of them. read more

We walked in and there was customer already waiting in line, and one person working. She was kinda of rude but I'll blame it on her being overwhelmed. We end up leaving without buying anything because the wait was way too long. They need more people working or maybe a better person working behind the counter, either way I wouldn't come back to this location any time soon. Gave it three stars because it's see's and they usually have better customer service then what we experienced and the place was clean and fully stocked. read more

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Me and my friend went today to buy some chocolates. We came in and this white frail rude lady- with glasses and short white hair was the first person we saw. I asked for my sample she gave it to me and then she just gave my friend some random chocolate. We thought she was giving us a free chocolate since at some other places they're nice enough to give us some freebies so we accepted it. Then my friend asked for the chocolate she wanted and the lady said "you can only get one sample per person" and I said "we didn't ask for that one." She gave me the stankiest look know to men, grabbed the sample angrily and gave it to me. At the end I didn't end up buying anything because of her rude attitude! She's always like this, idk what's wrong with her. read more

Manager Islas was amazing and very helpful while I was looking for some chocolate to bring back home... and the cashier was very nice to me.

Thank you See's candy in Riverside off Central for making it right. Thank You ladies for being so welcoming, with the best customer service.

The old caucasian woman is very passive aggressive. When I asked if I could choose my sample she ignored me and gave me whatever she wanted. I repeated myself but could not hear what she said so I said "excuse me?" She practically yelled "WHAT DO YOU WANT" with such an attitude. That lady needs an attitude check. Candy is delectable but the lady really makes it not worth going back. read more

I got great service, the women who helped us (Alma) was awesome . She ask what kind of chocolates we like and was very pleasant and helpful. And of course the chocolates were the best! read more

Always the best chocolates around. A definite holiday must for friends family and work associates. #1 in my book. Clean and friendly atmosphere. read more

This place was really packed when I went and they only had two people working to take care of people's questions/ring people up. But I was really satisfied with my gift purchase. The hours are really convenient as well. read more

I've been going here for years and not once have I had a bad experience, this place has bailed me out of so many times in regards to birthday/holidays, who doesn't like chocolate right!?!? Every time I walk in I always get a friendly hello and a free sample Christina & Sandy are seriously the best when it comes to customer service even if this location is out of my way, I still come here just for the friendly faces and excellent service 5 Stars Hands Down read more

The ladies are always patient and give wonderful energy. Price are decent, very affordable. Lines move fairly quick. AND THE BEST PART, I love the free chocolate truffle samples. I usually buy my chocolate cigars for gifts to friends. he he read more

See's Candies - Candy Stores Near Me - Riverside, California

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How can Sees candy stay in business and Godiva not? Is it a Riverside thing? Sees chocolate is very mediocre chocolate. Although I have to respect its popularity, I don't understand it. I highly recommend going to your local store and getting some Lindt, Godiva Squares or Ghirardelli. read more

Let me start by saying I love "See's" Chocolates...but my two separate experiences at this particular location have been so disappointing. I encountered the same older bitter woman behind the chocolate bar both times. Both times when I visited the store was to buy loose chocolate caramel pecan pieces. When I approached the counter on my first visit, this woman showed very poor customer service and treated me as if I was only there to get free samples until I clarified to her I didn't want to sample anything just make a purchase. On my second visit just a few days ago, my niece accompanied me to this location to buy chocolate caramel pecan pieces. When we approached the bar to order the chocolate pieces, the same butter woman was there and was the only one available to attended us. She didn't greet us just turned around and said "I'll be right with you." A simple hello would have been fine in front of her statement. As soon as she was done she approached the counter with two separate samples in her hand without saying a word other than "here are the samples of the day," one molasses and the other coconut creme. I then informed her I didn't care for either flavors and she then points at my niece and says in a rude tone, "then they can be for her," while pointing at my niece. My niece turns to me and tells me, "I don't like those flavors." I advise the woman, thanks but We will pass on the samples and just buy chocolate caramel pecan pieces and chocolate almond clusters. What I didn't know is that she had thrown in the samples she tried to force us to eat into my bag of chocolate prior to weighing it and I ended up paying for it!! I didn't realize it until I got to my car and was soo upset of her actions. It's sad that these two poor experiences have led me to purchasing chocolate from another vendor, chocolate mountain which has always treated me like a respected customer. Sorry See's you lost a loyal customer to chocolate due to the poor service. read more

The See's Candies at Tyler Gallery is by far the worst See's Candies in SoCal. The staff is not trained, and the staff is unqualified to work. In my experience at See's Candies the employees at this location were unable to refund $2.71 from my gift card, because they just did not know how to. After attempting to complete a redumentary transaction, and failing, I had lost half an hour of my day. In all honesty I do not blame the staff of See's, for its the managements fault for being too lazy to train their employees. By California law, any establishment has to return, store credit of any sorts, if so balance is under 10 dollars. Very disappointed..... read more

Just went back to See's at the mall!! Same girl working the counter alone. Still upbeat and friendly. She had a line but made sure we all had samples while we waited. I bought a few Scotchmallow candy bars. I was told that the caramel apple ones are coming out soon!! I can't wait to try them!! Still my favorite stop in the mall!! Great job See's!! read more

I love going to See's Candies in Galleria!!! The staff are so courteous and helpful! My favorite stop in the mall.

Paul provided stellar customer service. He went above and beyond! He was great with kids who loved the raspberry cream and dark mint. He made a great recommendation with the coffee chocolates; they were delicious! See's is lucky to have him. read more

I use to come here after work on the weekends but this is the first time I noticed there wasn't enough staff besides one working the front. I got turn away by one of the three employees. The third employee ended up helping another customer who in which came in later then me while I had waited right in front of the window for a staff. I guess these "privilege" happen for someone when I had been patiently waiting. Super disappointed with the service and left instead. 1/24/2016 at 1614 read more

This See's is the best! My kids insist on stopping by every time we go to the mall and the stores always organized and clean and friendly!

The employee behind the counter was very accommodating and generous. My daughter has food allergies and made sure we were aware of safe candies and even offered alternative free samples for her. We both appreciated her customer service. read more

Long wait but once u got to counter great service . Schmallow kisses my favorite .

I really, really, really, enjoy and cannot say enough HOW GOOD the service is here. I love that the workers recognize me (which is great, I do get a couple pieces every week) and they give me samples to match my taste also!!! I love making my almost weekly visit to the store :) read more

Nathan was so sweet! He was super fast and efficient even tho there was a long. I ordered 30 lollipops but he gave me 34 for the wait what a sweet heart! He had the best customer service! read more

I have been to this Sees for many years now, and after an incident that took place with my mother tonight, I will not be back. Ever. Its clear its a very busy this season and there is a lot of stress, however, that never excuses rude behavior from the employees. My mom walked in and dealt with the employee by the name of Vernice. The first thing that took place from Vernice was taking another customer before my mom. My mom asked, " were they before me?" She then stated yes. My mom indicated she was in line, but let that go. Now what really upset her, after she already PAID for the item, my mom bends down and puts her item in the bag she brought in with her. Vernice states, "mam is that your bag?!" My mom immediately gets upset and states "of course its my bag, why would I put my items in another persons bag? " My mom immediately walks out and I can tell she is flustered. Shes 65 and has NEVER been questioned as if she was shoplifting. I called the store, and spoke with Vernice. She was rude, obnoxious and stated her story and said she was sticking with it. She even ended the call with she had a witness. I will never walk into your store, and I will be sure that everyone I know doesn't either. Train your staff, Sees, they are ruining your reputation rapidly. I will reach out to Lindsay, and Chris (Store Managers) when they are back. read more

My mom and I went into See's earlier today. We wanted to pack a box to take to a family party. The girl that helped us, Lynsey, gave us suggestions for the box. We didn't know what to get, we knew our favorites but wanted a few different ones too. It was a big hit at the party tonight!! We will definitely be going back! Great job See's! read more

I got this white redhead who was so rude to me she was like being fake & being sarcastic when she responded to me I will not return if she's in there. She should be fired if her one job is to be polite this is the first time ive had a bad experience at sees and will only be returning because of the chocolate. However one time this lady kristine was so nice and cute to me I love her! She should be manager or maybe she is she kind of looks like it. I will return if she's in there or all the other kind girls who are there, I love free samples but I can't stand that one rude lady. read more