Like a dedicated employee, I went into the office where I inadvertently set a notebook on my glasses. Smush.... I brought my glasses into SEE where the arms on my glasses were realigned. They were straight and stayed on my face. I was ready to replace them but they were able to straighten them. :) If I need glasses, I am returning. They get my vote. read more

XLent, XLent, XLent Service, styles and Staff! Now, lets talk about their corporate design department... they are a little slow on creating new styles. For those of US who buy glasses for THAT reason it makes one want to stray but then there's Staff and Service at this location -Trang and Rob - the best. OH way, we'll just have to wait out the season and HOPE to be surprised by the mothership. read more

5-star experience...great service and excellent value for the money. Went into SEE to find sunglasses for my wife and my daughter and we were extremely pleased. The customer service was exceptional. Many options - great variety and reasonably priced sunglasses. read more

I had the best experience at SEE in Cambridge, MA. Rob assisted me in my glasses selection. The customer service was exceptional. I add not think my Eye insurance covered out of network providers. He checked my coverage for me and found out that I not only was covered for my selected glasses but I had enough to buy a pair of subscription sunglasses as well. The glasses I chose are the most stylish pair of glasses I every had!! Rob helped me select the sunglasses and I am just thrilled with these as well. I get compliments on my eyewear all the time. I will definitely shop at SEE for my future needs. Great selection of styles and exceptional customer service. Roseann read more

Dr. Cope is friendly and thorough and gave me some good advice without being condescending. Then Trang (sp?) showed me some frames but they didn't have quite what I was looking for... their styles tend be very bold and modern. But that was ok, they didn't pressure me, and I found the more subtle/traditional style frames at 241 optical, a couple blocks from SEE. I definitely recommend SEE and especially Dr. Cope. read more

I have been a customer for years and my wardrobe of glasses attests to that. Recently, however, service has slipped. I ordered a new pair of glasses a few weeks before I was scheduled to leave on a long trip. I was assured that the frames would be in before my departure and someone would text me when they were in the store. I never received a text or call, so I called to inquire. I was disappointed to learn that the frames had been in for several days and a notation indicated that I had been texted and had picked up the frames. This is sloppy. This also caused me great inconvenience to try to get into the store before going out of town. Trang adjusts my frames and she was not going to be working for the next couple of days. This really limited me to going in the day before my trip when I had lots of other things going on. This is the second time my frames have come in and I wasn't called. On another occasion, I stopped in to the store to have frames adjusted and there was no one working who could do that. There are only two employees who can do adjustments and neither was working that day. I have noticed a lot of turnover in personnel and wonder if there is some problem. I know I've lost some confidence in SEE. read more

Great, friendly staff that help you find the most stylish frames for you. They helped me pick out glasses 4 years ago which I have gotten more compliments on than I can count. When I wanted to re-order another pair of the same glathey contacted the factory to find the same frames which were no longer being sold in stores. The staff (including Dr. Cope, the optometrist) goes above and beyond for their customers, and the products are high quality and stylish. I highly recommend this SEE location for all your eyewear needs!!! read more

SEE - The Farrah frames! - Eyewear & Opticians Near Me - Cambridge, Massachusetts

Best quality glasses I have found their glasses are made in Italy.I like them more the designer glasses I have spent hundreds of dollars on. I have purchased a few glasses here before. I stopped for a 50% off lens sale, my brother ended up getting two pairs of glasses! Prices are so reasonable for the product. I like this store and its location. The staff here is alway friendly and helpful! Parking can be tough but I usually find a meter out front. read more

Audiences and critics alike seem to be enjoying themselves with the production of what I like to call, the "Crazy Threesome" of "See Eyewear" in Harvard Square. Leading roles? Katie, the hilarious manager (who someone below calls a "bitter ol' evil mean 20-going on-90 saleslady")...I told Katie to take it as a compliment, because honestly, what young person can pull out that much of a hilarious review?Anyhow, there is also Fukimo, the sassy salesgirl. And, lets not forget, Uncle Steve, the swanky optician who is like a Santa Clause character, except he gives the the gift of eyesight. After having a pain in the ass time at See Eyewear on Newbury, I refused to go back and finally found my favorite cast of customer service in Harvard Square! Not only are they all hilarious and helpful here, but after expressing my anxiety over purchasing glasses, Katie, the manager was MORE than friendly to help me with exactly what I wanted! She also knows absolutely everyone walks in the front door....which is amazing! It took me five years to find what I wanted, and after a bad experience, I did not want to support this company, until I found Harvard Square! The first time I went in, I spent two hours just listening to the funny trio talk about their lives. It was like being a guest on Seinfeld. Bottom line: My glasses are adorable, this store has fabulous selection, the prices are really good for students and my glasses came in after 6 days! I think I want to go back just to hang out with them...;) read more

SEE - Eyewear & Opticians Near Me - Cambridge, Massachusetts

Rob provided me with exceptional service! I had specific requests when it came to my fit and style, and Rob took the time to provide suggestions and make fine adjustments until I was satisfied read more

By the authority of God Almighty, the Father, Son, and Holy Ghost, and of the undefiled Virgin Mary, 'mother and patroness of our Saviour, and of all the celestial virtues, angels, archangels, thrones, dominions, powers, cherubins and seraphins, and of all the holy patriarchs, prophets, and of all the apostles and evangelists, and of the holy innocents, who in the sight of the holy Lamb, are found worthy to sing the new song of the holy martyrs and holy confessors, and of the holy virgins, and of all the saints together, with the holy and elect of God-- Praise Katie. May the Father who created man, and the Son who suffered for us, and the Holy Ghost who was given to us in baptism, and the holy cross which Christ for our salvation triumphing over his enemies ascended-- Praise Katie. May she be praised in helping other customers pick out glasses for two hours, in being blunt about what each pair of glasses makes you look like, in telling random stories while you pick out glasses, in discussing top-notch difficult topics while you struggle in narrowing down your choice of glasses, in sitting, in waiting, in giving a double goodbye-so-long hug, in winking behind glasses. ;) read more

SEE - These glasses appear different shades of green and brown, green, or just brown, depending on the lighting. Thank you, Katie. - Eyewear & Opticians Near Me - Cambridge, Massachusetts

Thank you Rob for being patient with me and helping me get my latest pair of glasses !! I've been a customer at SEE for a while now (probably around 7 years). My previous pair from 2 years ago was quite lucky where I walked in the store and found my perfect pair (with Rob's help) in about 20 min. Fast forward to this year I needed to get a new pair because my prescription had changed. I wasn't so lucky this time and ended up coming to the store MANY times over the course of a few months to find the right pair. Rob was extremely patient with me and told me he's determined to help me find the perfect fit. It meant a lot to me how willing he was to help me out and find something that suited me rather than just forcing me to settle on whatever is available. His customer service and expertise is rare and should be rewarded and recognized ! I have already been recommending people to come to this specific SEE location. I hope upper management can recognize his excellent service to customers. I don't often leave reviews. I even messaged the SEE instagram account to determine what's the best way to acknowledge my experience. Thanks again. I will be happily returning for future frames. read more

I really like my new glasses and the store manager there Rob was very friendly and super helpful on helping me pick out my new pair of glasses and understanding what I needed and what I was looking for in terms of glasses. read more

This place is fantastic! The staff is super friendly and not pushy. They don't seem to be all about making a big sale. They want you to love the way you look in the frames you buy. They will tell you if you look ridiculous (but nicer) in a particular style and make suggestions even if it means you purchase a less expensive frame. I've always been a bit self conscious about how I look in glasses and conservative when choosing a style. In fact, I had no style - until SEE! In the past I would just pick what I thought would make the glasses seem *invisible* on my face. The girls at SEE really helped be step outside of my comfort zone. I purchased my first ever pair of cat-eyed shape frames. They are black with sparkles in the corner. I was so afraid that I looked ridiculous but the staff assured me that they look great on me. I receive compliments on them from all sorts of people ALL THE TIME! I have since purchased the same pair in purple and plan to purchase one more pair in the next month or two. I'm no longer self conscious about how I look wearing glasses! Trust the staff. They really know their stuff! read more

SEE - I received this in the mail about 2 weeks after I picked up my first pair. How's that for customer service? It made my day! - Eyewear & Opticians Near Me - Cambridge, Massachusetts

Highly recommend the glasses. Yes, there are only a few frames for narrow faces, but I got EXACTLY what I was looking for. I would give this place 4.5 stars if I could. The sales process was a breeze and the progressive lenses are good. AND..... I have not had to have my glasses frame adjusted since the initial adjustment. A negative, and it is NOT a reflection of SEE, is that the transition lenses aren't that great. Lesson learned. The next pair of glasses that I get from SEE won't have transition lenses. One thing I would like, is a glasses case that I can keep in my purse. The protective box that this came it was too much "suede" and too bulky. read more

Okay, so I had a great experience at SEE and I'm kind of afraid this is the sort of place where the first visit is always great but subsequently, they fall short. I'm cautiously optimistic that this isn't the case, but in any event, they were great to me the first time around. After a crazily overpriced pair of Chanel frames broke on me after a mere 2 years of part-time wear (and, I'll admit, I couldn't find another cute pair of designer frames), I found myself scouring the city for black, thick-rimmed, quasi cat eye frames. After a dinner at Bartley's, my friend and I passed by SEE, which had a selection of adorable black frames with bright accent colors in the window. I was mesmerized. They were closed, so I returned the next day. I walked down with my dog and timidly entered the store, asking if it was cool if I brought my dog in. Not only was it cool, but they complimented his adorableness and gave him a milkbone. That's my kinda service! I tried on the frames in question and fell in love. The sales girl was extremely helpful in answering my questions, and gave me a 20% discount because of my harvard pilgrim insurance plan. Since they make their own frames, costs are low, so I ended up with a complete pair of glasses with anti-scratch and ant-glare protection for a cool $291. Normally, lenses alone cost me nearly that much. She also offered to try to rush the 7-10 business day turnaround, since I was without a functional pair of glasses (though I had plenty of contacts to get me through). Fast forward to four days after I've been in, when I call to check on the glasses. The girl on the phone is very friendly and says they are due about a week from that day, but, while she couldn't promise anything, they were likely to arrive sooner. I had a weird feeling that meant, like, very soon. And it did! They called me the next day. My glasses were ready in 4 business days. Going in for the fitting, the staff was equally friendly and helpful. They gave me three wet-nap style wipes to try out. Now, these are not the sturdiest frames ever, I can tell. The bows are not spring-loaded, so they're a bit more fragile. But, I'm hopeful they'll last. And they look damn cool. read more

Repaired a pair of glasses so quickly and without charge. Great example of a community business. Thank you!

I came in for an eye exam, the service was great, and the optometrist was very personable. However, I also came in with a pair of glasses that had a break in the frame. The glasses were not SEE brand, yet Trang and Rob dedicated a significant amount of time in an attempt at repairing them. They were able to repair the glasses to a semi serviceable state, however it was clear that I needed a new pair. Admittedly, my intention was to purchase new glasses from another store, but the customer service provided by Rob and Trang opened my mind to asking about SEE's selection. I was instantly shown a pair of glasses that are exactly what I was looking for and I promptly made the purchase. It is service like this that is reflective of a well managed store that hires individuals that truly care about the customer's experience. Thank you! read more

[walking in for first pair of glasses] "so these are the glasses you'll actually want to be wearing in five years" thanks, on behalf of future (and present) me. read more

Ok, i know you're tired of hearing from me, but seriously if you haven't been to SEE in Harvard Square, your eyeglasses really are boring. If you're looking for something different or even to just step it up, SEE Rob or Tran. The styles are great and the personalities of the staff can back it up. Just saying! P.s. i just reached my short goal of a free pair! Yahoo! read more

I got a Groupon and saw these glowing reviews, so I didn't hesitate to buy it right away, being long overdue for a new pair of glasses. The sales folk are of two categories: Nonchalant (Ladies) or pushing the craziest pair of glasses they have right down your throat (Getleman). The optometrist could give a shit less about you or your eyesight, so definitely don't make an appointment with her. If you ask her a question, she treats it like you asked her for a personal favor and are rude for interrupting her incessant gum chewing and humming. Some of the glasses are neat, but for the most part (if you look closely), the frames are really not as high quality as their designer counterparts. I got an OK pair after all was said and done, but really for the money you are paying, they should be more than just OK. They fit awkwardly and the sides don't have the little springs most glasses come standard with nowadays. Definitely going back to designer frames. This place leaves little to come back to with the shoddy service and lackluster products. D- read more

Firstly, let me say the prescription sunglasses I came away with, I'm really pleased with. They look great, the gradated tint is cool and they fit well. What I didn't like was 1. They took a MONTH to deliver glasses when they'd quoted 7-10 business days. I got tired of calling them for an update. 2. The glasses case they gave me is too small for the glasses (I didn't notice cos I walked out the shop wearing the glasses) 3. I questioned the prescription as initially my sight seemed off in the new glasses. Two of them just said "well, you can see, can't you". Yes, indeed I can, but I'd like to know the prescription I have is the right one. Back in the UK, they'd test your vision again in the glasses. Not here. Not good. 4. I had a wait before someone spoke to me while they ordered take out Chinese food. There is one woman in there I thought was really friendly and helpful. The others, not so much. So, for glasses themselves -- very good. For customer experience -- I've experienced better. Sometimes in an hour. read more

SEE has a great selection of trendy and vintage inspired frames. Friends recommended visiting both the Newbury & Harvard Square locations - the latter has a wider selection. Within minutes [at the Harvard location] I snagged the perfect frame and $500 later I was guaranteed in 15 days I would be styling. My glasses took 4 weeks to arrive. Fifteen days quickly turned to 20 with no call from SEE. On the 21st day I called. The sales rep informed me the presc was high and they needed more time (1 week). A week later [still no call from SEE] I called again. I envisioned the person on the other end exhaling, rolling their eyes & sucking their teeth (furious typing) - still no glasses. Five days later frustration had set in. I was told about the great selection of eye pieces but not the unreliability of their staff. I waited four weeks for my new frames and in that time they NEVER called. The icing - during my fourth phone call their sales rep informed me my frames arrived a week ago. I verified my mobile number and email address then I spoke to the manager. She assured me this was not standard SEE policy and proceeded to offer a discount on my purchase and a box of disposable contacts. This is the sole reason they received 2 stars and not 1. read more

I recently learned that I have an astigmatism and my eye doctor gave me a prescription and suggested I try out glasses to see if they help make my life easier. A friend suggested SEE (specifically the one in Harvard Square, Cambridge) and I am so glad that she did. Reasons I liked it here: 1- They always have groupons! I paid $39 for a groupon that covered up to $200 on new frames (including the Rx). 2- The people who work there are very helpful, and honest. They will NOT try to upsell you, which I'm a huge fan of. 3- The location is bomb, obviously being right next to the Harvard Square T stop, so you don't have to worry about trying to find parking in a notoriously difficult to park in area. 4- There are TONS of unique frames to pick from. 5- Turn around on being able to pick up your new frames appears to be quicker than most other places. 6- They give you a punch card (as well as $100 off coupons for you AND a friend when you use a groupon) but after you use the punch card to get 6 (don't quote me on the exact number) pairs- the next one is FREE!!! Definitely check it out and SEE what you think! (See what I did there?) read more

This place will fix your crooked, fucked up glasses FOR FREE. Even if they are not from SEE itself. That is amazing. I've never heard of a place doing this before! 'Nuff said. Five stars right thurr. read more

I am super unhappy with how my exam went today. I came in last week asking about the prices of their eye exams and contact fittings. After reviewing my insurance information, I was told that there was a $35 copay but that my insurance would cover it. I booked an appointment for Tuesday. On Monday I was given a call to confirm my appointment. The person on the phone was nice and I asked her to check once again that both the eye exam and the contact would be covered by my copay. She asked me to hold, and came back saying that she just checked and they absolutely would. I came in today, filled all of the paperwork and got started with the doctor, only to be told that the contact fitting would be charged extra an upwards of $70. I told her that I was told otherwise yesterday, but she insisted that the person must have been wrong or new (without even apologizing). I then told her that I had a doctor who would do both for less money, and she started convincing me that this was impossible. I told her I didn't want an exam nor the contact fitting, but she told me that this would be a problem insurance-wise. Not knowing much about this, and in a really uncomfortable situation, I proceeded with the eye exam. In retrospect, I should have insisted more firmly on canceling the appointment altogether. The exam itself was fine. Felt a little bit rushed but I was just generally annoyed by the fact that they don't have their stuff together in helping you understand their insurance policies and are rude on top of it. Will certainly not return or recommend. read more

Superb customer service defines SEE Eyewear. That, and the funky frames which, I think, are not unreasonably priced given the quality and unique designs. I haven't purchased glasses here (yet), but upon recommendation from a good friend, I stopped in to check out the frames after a day of battling severe eyewear angst. Katie and Erica, the two salesgirls, were so friendly and helpful even though I told them up front that I was just shopping around and already purchased lenses at another shop. They went out of their way to assist me in trying on all kinds of frames. I was severely indecisive but at no point were they pushy. They gave me honest feedback on what looked good and what my options would be, taking my high prescription into consideration. I also noticed that nearly every customer that came in after me was either a regular, or somehow a friend of a friend. In fact, Katie pretty much knew everybody's name! Impressive. I didn't walk out with a pair of frames today, but I did leave with a smile and it's quite possible I'll be back! read more

Great experience. Lenses included in frame price so there are no surprises. I also got to add a large discount given my Harvard Pilgrim health care membership (and they have student discounts and things as well). They have downright quirky and unique frames along with more simple styles. Kate helped me get frames that are simple and not flashy, but at the same time have a fun, vintage-y twist. The glasses were also ready in less than a week (even though she said to expect 9 days) and so far, they are great! Moreover, I had such a fun shopping experience at See! I brought my best friend for moral support (and a good dose of brutal honesty before I choose ugly frames) and Kate was a blast to work with! She was also extremely knowledgeable about the store's selection, pointing me quickly to similar, but slightly different, frames when I found ones that suited me, but weren't quite right. read more

This store revolutionized the way I think about glasses. Before, I used to try for a pair that would blend in... suit my face shape, but practically disappear, so someone looking at me might not even notice I was wearing them. My glasses were saved for weekends, sick days, and those days when you KNOW you're going to be at work so long that the contacts are going to wear out their welcome. The frames they have at SEE are as much form as function -- they are pieces of art. The styles are beautiful, handmade exclusively for SEE, and they make you want to have 7 pairs of glasses, one for each day of the week. Instead of being an afterthought, these glasses are accessories, like a piece of jewelry that completes the ensemble just so. So far, SEE has converted my mind but not my wallet, so I've only bought one pair, but I love going there to browse and try on. They only get a few of each style, so when they're gone, they're gone -- and that's a nice feeling too, knowing that your glasses aren't the same ones hundreds of other people in the city have. (Considering what you are getting, SEE's frames really aren't that expensive, but well, all glasses are expensive.) The salespeople can be attentive to the point of jumping down your throat, but some shoppers would rather have that than be ignored. Myself, I like to be left alone a bit to browse. But, the employees at SEE are extremely knowledgeable and enthusiastic about the product -- they just can't wait to tell you about the features that make the pair you are trying on oh so unique! So I forgive them. Go check it out -- you'll SEE what I mean (tee hee). read more

p.s. JP Licks in Harvard Square sometimes has "$50 off" coupons hiding in the back bulletin board. Worth looking for often because they disappear fast. My friend needs progressive lenses and she's not enjoying her pair just yet (I'm taking a star off until we investigate further). The optometrist told her he wouldn't have let her get those frames for progressive lenses because they would hurt her eyes (which they do), but no one talked about that when she mentioned her lens needs as we were buying. But my pairs have been good so far, especially the awesome sunglasses. read more

I recently broke my glasses, which was OK, My prescription was overdue. I had seen/heard of SEE Eyewear a while back. I had passed it a few times, and they seemed to have the kind of style I enjoy. So, when this chance for new specs came up, I was excited. I had an Idea of what I wanted. The staff was extremely friendly and helpful. In the matter of minutes the lady helping me figured out my style/personality and brought out a bunch which she thought I'd like. (And was totally right) I've worn glasses most of my life, and I hadn't had such a wonderful experience as I did here. I'm super excited to go back and get my new specs next week. :3 Pros Knowledgable helpful staff Many choices Has more colorful offbeat choices than most optical stores I've been to. Even though the website isn't up-to-date, it does give you a good idea of the styles they carry. the prices are VERY reasonable. I had spent much more on my old ones from another place, which weren't even close to the quality as these. I have a more complex prescription, which they were able to complete and was included into price of the frames. (Other places have usually sent me to another place to get actual lenses.) (The chain optical shop I went to before that shall remain nameless charged extra for my prism lenses, and charged for other basic things that were in my prescription.) Cons I was a bit bummed that apparently they're website isn't as up to date. Which they apologized for. So some frames I had in mind already sold out/no longer available. But as I stated in my pro list, the website does show off the type of style and such they carry. read more

I decided to go to SEE after reading their reviews here, and I'm very glad I did. I hadn't had an eye exam or new glasses in years because I'm perpetually broke and terrified of doctor visits of any kind. However, thanks to the tax refund I'd just received, some anxiety medication, and a friend who joined me, I went out in the miserable New England rain to check out SEE. My exam with Dr. Anosike was quick and painless, and then came the fun part. I feel really bad that I cannot remember the names of the two girls there who helped me pick out frames, but they were really great, super friendly and helpful. They listened to what I was looking for, showed me an amazing selection in exactly the shades and shapes I'd had in mind, and gave me their opinions on what worked for me and what didn't. I never had such a positive, helpful, comfy experience getting glasses, and I can't wait for them to arrive. I'd recommend SEE to anyone, especially this location in Cambridge. The store itself is really pretty and bright, and their collection is just so good. (To the girls who helped me, thanks again. You made my day and I owe you some coffee.) read more

So, I finally got around to signing up for Yelp because I felt the need to relate what a nightmare this place is. Yea, that bad. Let me start by saying that Dr. Anosike did NOT give me a real vision exam, though she charged me for one. There was no puff of air, no numbing goop or looking around the eye with a light, let alone pupil dilation. Even determining the glasses prescription was rushed (the whole thing was over in less than 10 minutes). Here's the long version: I called ahead to make sure they took my form of insurance. When I got there, they couldn't find my insurance information in their database (because I don't have a vision-specific carrier, just coverage through UnitedHealthcare), and I wasn't able to reach an insurance rep over the phone. At that point, they immediately began to treat me like a second-class citizen (as if I was trying to dine-and-dash with a vision exam). First they tried ignoring me outright. I repeatedly affirmed that I still wanted a vision exam even if it meant paying out of pocket and filing for reimbursement later. After multiple condescending reminders ("you know you have to pay for this, right?"), they took me back to see Dr. Anosike, who hastily renewed my glasses prescription and also prescribed an uncomfortably strong contact lens. I let her know that the contacts felt strange and made me dizzy, but she brushed off my concerns that the prescription was too strong ("you'll get used to it"). So...no. Just no. Unless you're just going there for frames? Maybe they have cute frames, but I certainly wasn't tempted to linger and buy anything after that experience. P.S. One more bizarre interaction: I called a few days ahead of time to confirm my appointment, and the receptionist kept saying "just come in right now!"...which seems to defeat the purpose of an appointment. She couldn't even confirm that the doctor was available, only that she MIGHT be able to see me early. Weird, weird, weird. read more

Update--Susan Rafferty at SEE HQ would earn 5 stars. It seems like the corporate office pays attention and makes an effort to correct things gone awry. The glasses never worked out with SEE and I wound up getting my scrip filled elsewhere. I have nothing against the store. For whatever reason, their lab just had a hard time cutting my lenses. Seems like they've been really busy because of Groupon. Still, the customer service at SEE was a positive. The store manager Kate was really cool and offered a refund when things didn't work out. So Susan and Kate earn the store some stars. read more

Cool selection of frames, and Katie, Steve, and the others working there are friendly and helpful, for the most part. Negative review because of Dr. Grace Anosike. Agree with the review below that "the optometrist could give a shit less about you or your eyesight." She was not helpful about answering questions, did not seem to do a thorough exam, and then got the prescription wrong! Also didn't charge me what she quoted at the beginning of the exam. Had a bad attitude about it, too. You can search her name an yelp and see that she doesn't get great reviews for her work at Sears Optical, either. Get your prescription elsewhere and come back here to check out the cool glasses. Your eyes and wallet will thank you. read more

OMG! I got the sweetest pair of glasses at See a few months ago. I was a little hesitant to wear them because as my friend said, I look like I should be in a Weezer video (she did not mean this as a compliment). I started wearing them last week and I now remember why I love See Cambridge. Katie ROCKS SO HARD!! The entire store stopped what they were doing to help me pick out a pair of glasses that are unusual and unique. I am in love with See. I wonder if the store will marry me? ;) Not going to lie. These glasses are EXPENSIVE. They are worth every penny. read more

Had a wonderful experience here. Having had the same pair of frames for the past 8 or so years, I was borderline terrified to look at the man in the mirror with a new set of specs. Would I recognize myself? Would my girlfriend look at me the same way? Walking through the door, I realized what an integral part of your identity glasses become and nearly turned around. However, I found the will (and the desire to not waste a Groupon) and walked in. I was immediately helped by the stylishly-be speckled Kat, who assuaged my fears and put me at ease as she started picking out frames based on what I said I wanted and what she thought would fit my face. I found my pair (or shall I say, the pair found me), on a return visit 2 days later. Picking them up two weeks later, I was filled with doubt while walking back to the store, but really liked them once I put them on. Since starting to wear them I've gotten tons of compliments on them. Everyone who works here is super laid back and calming and nice, but also seriously knowledgeable and helpful. The optometrist Steve is a great guy. As I haven't been glasses shopping in years, I don't know how to compare them price-wise to other glasses shops, but I highly recommend these guys based on my experience! read more

Purchased glasses there two years ago - and my optometrist warned me not to have them make my lenses. I have progressive lenses, and they were not centered correctly. Had to be sent back and redone. Then, the protective coating began to come off and I couldn't see well through the right lens. The final straw was when one of the arms broke off the day before Thanksgiving. Unrepairable. In the past I have worn glasses for years. Their quality was poor, their lenses were poor, and they would give me no discount on a new pair at all. Poor craftsmanship and poor customer service. I will not be back. read more

I typically buy glasses at Lenscrafters, etc., but I thought I would check out SEE during a recent visit to Boston, and I am impressed. Impresses not only at the unique and reasonably priced optics, but also the super attitude of Katie who helped me with my purchase. According to her, there "are no customers, only friends" and I think this really goes to the heart of SEE's philosophy. I'm an indecisive character, and Katie helped select a few pairs and gave honest advice about how each of them looked on me. Since I live near NYC, she offered to ship them to the Bleecker Street location at no additional cost, and I picked them up and got them fitted there. I really second Ken M.'s suggestion about serving cocktails and canapes, maybe when there is a special promotional event or new design seasons? Next time I need glasses or sunglasses SEE will be my first destination. read more

I saw Dr. Cope for an eye exam, including a lens fitting. No one told me the price beforehand and the contact part of the exam was three times the price of my glasses exam. I paid it but I think they should've told me beforehand. The Dr was very quick and didn't really pay attention to my history. She didn't ask if I wanted to be dilated. My old optometrist said he likes to dilate every other year and I was dilated last year --- but Dr Cope didn't knmow that! Also, when I filled out the medical history card let's just say their were some red flags in my family's eye health. Dr Cope didn't ask a single question about that. I had to bring it up. All in all, I think she's a competent dr but I don't think she's willing to go that extra mile. I didn't find her particularly vested in my health. She's located right by the Harvard T stop and perhaps she's used to a lot of young patients so she doesn't deal with complex problems. The store was convenient and the exam was painless. I'm not sure I would go again. read more