installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

I was a customer for probably 10 years. It was ok service but I did notice that the maybe 4 times…read moreover 3 years the alarm was accidently tripped it took them several minutes to call. I'm writing this review because I've seen the other comments regarding difficulty cancelling. I called to cancel and was told to send a cancellation notice in writing which could be done by email. I did that and got an auto reply back seeming to suggest that I need to provide them the new homeowner's details if I was selling, or my account would not be cancelled. I wrote them back and told them that I would not be giving them anyone else's personal details. I asked to please do as instructed and cancel my account as I have no active contract and I'm under no obligation to do anything but inform them I'm cancelling. I then get a regular mail notification saying that I needed to call them regarding my account. Around that time I saw that they had billed me again. Long story short from here. I contacted my bank and put a block on any further payments and requested a refund on the most recent payment that occurred after I cancelled. My bank investigated and I got the refund. I called them again tonight to make sure its cancelled and they say it is. We'll see.

re: Safe Home Security...caveat emptor, VERY caveat!! A few weeks ago we had our previous, 20-yr…read moreold hard-wired system replaced with a new wireless one (2GIG) monitored by SHS. The cost was several thousand $$'s. Ever since we have had nothing but TROUBLE! "Low battery" signals on 2 sensors, "Not under supervision" on a third sensor. Loss of wireless contact on a 4th sensor. Although SHS's warranty covers these problems (for now), each event requires that I take a day off work to stay home and wait for the service tech to come (4 times now over a span of ~8 weeks). Moreover, until the tech can schedule a visit (usually ~1 to 2 weeks), our house has no functional alarm. A further, though admittedly less fatal flaw, is that all the sensors (especially the glass break sensor) are large and ugly. The glass break sensors look like enormous mushrooms growing on the wall! Check out the 2GIG website to see these sensors before committing, and better yet, check out an installer/monitoring company other than SHS.

This company has huge customer service issues. In my previous home I had them for 5 years and when…read moreI decided to sell the house thinking the 5 year contract was up, they found a way to say that because I contacted their technician for repairs at some point, the contract got extended for 5 more years, and I couldnt get out, or I would have to pay 2 years of fee to get out. What the hell!!? They said dont worry, we can transfer your service to the new home at no additional cost. $3k later with non-stopping last minute fees, I have a downgraded service and devices from Alarm.com, and got yelled by the technician Scott in my own home for complaining the keypad was crooked. The technician also lost my second keypad in his second visit, and blamed us, so I had to pay $200 for it again. I am trying to call customer service to resolve the issue for months now, and no response, and I am stuck to a ridiculous 5 year contract. I am very fed up with this company after being a customer for more than 5 years. Absolutely unacceptable!

RUN - don't sign. We had a salesman come to our house telling us he was from ADT and got us to sign…read moreup for their system. This was November 2021. Just yesterday, August 11, 2025, we contacted ADT to add additional services to our monitoring. That is when we found out that this is NOT ADT but Safe Home Security. We never received a copy of the contract until yesterday as well. The only thing we had was the application in which the sales man clearly writes "ADT". We've tried calling Safe Home Security only to be told we are stuck in their 63 month contract and we cannot get out of it. This is Fraud! Had we known (or even received a copy of the signed contract) we would have cancelled immediately.

Wonderful work and great price! Will definitely recommend to others! Upgraded my electrical service.read more

From the owner: Garofalo Electric, LLC works harder and smarter than the competition by offering the latest…read moreadvances in electrical information and technology.

Every time my alarm goes off, they send a text and somehow that text is canceled. It's been three…read moretimes now. Police are not called. You call you can never get in touch with the supervisor. There's always an excuse and now they're being sold to ADP figures

I would give them stars if it was an option. This company is absolutely horrible. Do not do…read morebusiness with them. You will regret it. That is a guarantee. Their equipment is overpriced,yet inferior. I had issues with cameras, door and window sensors, glass break sensors, smoke detectors. I could never get issues resolved. Had multiple service tech come out initially. Each time they claimed they would order parts and come back. I would not hear from them until I called. I would then be told they don't see the order for parts and will send someone out. This happened over and over again. Eventually we had so many bad components that we just didn't even bother arming it. After a year of this I asked to cancel my contract since they were unable to fix my system. They told they would cancel in months!! Are you kidding me?! I had to sue in small claims court. I won by default because they didn't care enough to send a lawyer. Take my advice, DO NOT USE THIS COMPANY!!!!

HIGHLY RECOMMEND this company!! I wanted to THANK, And…read moreAcknowledge, the EXCELLENT service and customer support that I received from Brian when I called today. I am grateful that his knowledge helped me get sound back onto my system and made our TV experience'whole' again after we disconnected from cable. Whew! I highly recommend Cyclone Home Systems for all their craftsmanship. We are hoping to upgrade our TV and surround sound system next year and THEY will be my first call ! Thank you, Thank You, THANK YOU!!!

From the owner: Many businesses claim to provide customer service, Cyclone Home Systems is built on customer…read moreservice. We've grown into Connecticut's leader in Closets, Security Systems, Shower Enclosures, Custom Mirrors, and Central Vacuum Systems based on repeat customers and word of mouth recommendations, not slick advertising campaigns. You can count on Cyclone Home Systems to deliver quality work and tireless customer support.

This company sold my 85 year old Dad a system with a five year contract and charged a $51 a month…read more When he died last year (1 1/2 years into the contract) I contacted the company, sent them the death certificate and was told they would not cancel the contract until 90% of the contract fee was paid. Each time I call I'm forwarded to Karen Christenson, she has yet to return one of my calls. Additionally the alarm was poorly installed and simply plugged into an electrical outlet whos power is controlled by a wall switch! Stay away from this company!!!!!! -Outrageous monitoring fees -Long term contracts they will not cancel even in death -Poor workmanship -Unresponsive customer service

UPDATE: After 3mths,…read moreBBB closed my complaint. I was able to get my auto pay deleted, receive invoices (which I'm charged $2-3 for). Now, due to Corona, I can only afford necessities. I was just told they could lower bill by $2 if I extend contract. I'm being charged $10 for late fees. Who else can I talk to? I'm on a fixed early retirement income & can't afford $1,000 to end my contract.

If you need an electrician this is the guy to call. He's done two Jobs in my house in the past…read more He's honest and his price's are fair. He gets back to you wright away. So this past fall my neighbor Bob needed a electrician and I referred him to Edwin and he had the same positive experience I had.

We chose Edwin as our Electrician based on reviews and his website indicated certified and insured…read more That is very important for an Electrician. We sent our project details for a quote and he responded quickly. Edwin arrived on time and prepared. He determined the very old outlet in our attic was not active and installed a new outlet for us. He also reviewed our doorbell and recommended a quick fix. As well as answer some brief questions we had about other possible projects we may want to pursue. He was professional at all times and can articulate well. Our family will be recommending him to everyone.