After leaving three calls for the Service Department I finally reached the Manager and was met with…read more"yeah, we're busy. What do you need". My response was I apparently need a new alarm company. Called last week and left a message for the billing department. No response...I've was a client of yours for 31 years. Terrible how you treat customers!

I have an account with Associated Security Corporation and they called my front desk receptionist…read morecalling her an indian and that she is in trouble for having some sort of malfunctioning hidden cameras. When my front desk asked for a call back number and name so she can forward it to me the rep on the phone laughed and hung up(yes this is all recorded) When I called them back to find out what happened the rep then forgot to put it on hold and said "do you want to deal with these indians" and hung up the phone on me. I called back and now a gentleman picked up and said " i'll transfer you to the manger" and hangs up. I called again and forgets again to put me on hold and says "I wasnt suppose to pick up his phone i'm transferring it don't pick up" then proceeds to transfer me and the lady who initially made the derogatory statements picked up and says "oh f*** I wasnt suppose to pick up" and hung up I then called again and the same guy picked up and says "I didn't hang up I was transferring you to the owner" and I said then why all the derogatory statements and I then proceeded to tell him that I will send all the recordings to my attorney and he said his calls are also recorded. Just to put it out there I AM NOT INDIAN. I recommend not using them at all (this is not the first time i'm having an issue with them) and I will be canceling my account with them asap and recommend any minority owned companies to do the same due to Associated Security Corporation being a company that only caters and respects a majority race.

Exceptional staff and service. The only reason I didn't rate them 5 stars is because some of the…read moreproduct they use as OEM replacements are cheap and I end up having to replace it again (such as a power cord). José is definitely a skilled computer technician and he has gone above and beyond for me in terms of repairs. He's an excellent source of knowledge and the rest of the staff are very friendly. I recommend their services for any computer issue you're having. ~Dr. H

Good service fair pricing avoid commercial co.s like geek clowns. Happy with repairsread more

The staff here are friendly and offer great customer service. Will recommend to all my friends and…read morei am very highly satisfied. The office manager is very professional and courteous which was very appreciated.

I have been a customer of first choice/ vector security for more than 8 years. Anytime our system…read moregoes off it's a super quick response from them. We have also had service calls for a few battery replacements. They came out fast for the service and didn't charge us. Very pleased with them!

Unknowingly I signed with new company who led me to believe my contract was ended and I found out…read moreto late it wasn't. I contacted Vivint and said I could pay a certain amount to buy out of my contract. It took time to receive money from new service to pay that amount as I couldn't afford it myself as a 73 year old widow. So now Vivint says my cancellation was rejected because of the time it took to pay but they do HAVE the buyout funds and they are harassing me saying that I have to continue paying. I do owe some on the equipment but that I will pay but to continue paying for services I no longer have NO!! I can't cover my current expenses and eat so paying Vivint more for what I don't receive I will tell people to stay away from this company!! You're NOT taking the little food I can afford. So yes Vivint is NOT a company I recommend even to an enemy which I don't have... well Vivint has been my enemy and nightmare

Vivint is the worse when you try to cancel their service.. I have been back and forth trying to…read morecancel service since Nov. 2025 and until today I was not able to cancel and was told that I never informed them I wanted to cancel.. They kept withdrawing money from account and was told I have a month then they will cancel my account.. They are horrible!