installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

We have been ADT customers for over two years, and our experience has been extremely frustrating…read more After moving into our new home, we purchased a significant amount of equipment,much of which has been consistently defective. We were told service calls would be free for a period of time, but that was not honored. We have been charged repeatedly for service visits. More recently, we noticed double charges on our monthly bill. When my husband called to address it, he was told very rudely that because of an issue with our equipment, they "manually" processed something and charged us twice. That is not an acceptable business practice. You cannot just double charge customers without clear authorization or explanation. To make matters worse, instead of resolving the issue, we were redirected to another company regarding app-related equipment. The lack of accountability and customer service is concerning. We are current customers and are now actively looking for other options. We expected reliability and professionalism from a security company,unfortunately, ADT has not delivered either

Moving to new house and want to cancel service- service we had for 34 yrs!- horrible customer…read moreservice- they tell you what you want to hear then put you through many different assistants and nothing gets confirmed or done- now I'm paying extra because they do not acknowledge the phone call for cancellation and reroute me to different people because the issue is not what they deal with adt- OWN it - this is why we are going to ring camera- adt cares about money coming in and does not put customer concern first

Horrible. Used these guys for 7 years for my extinguishers. Called for a suppression system was…read morefirst told will call me back. Nothing after a week. Then called in and got a quote. Then was told would have someone call to schedule. Nothing. now going on 3 weeks. Called in spoke to a woman who said nobody is in the office. When I said I am just trying to give you guys money she put me on hold. Owner came on and said can help me they are short staffed this week one guys has covid?!?!?! So I said this is the 2nd job I tried to give to you and he cut me off and said dont tell me how to run his business. I said not doing that was trying to give you business and he hung up. Was the business bought by new owners? I have never been treated so badly there. Used to be old nice gentlemen working there. Guess not. Avoid this shit show like the plague.

The best in the business. Everyone is very professional. Very happy with their installation and…read moreservice of our fire and burglar alarm.

Their customer service, technicians and salesmen are friendly, but their equipment and systems…read moredon't work. They installed "brand new" equipment that didn't work within the first few weeks of using it. ATP then wants to charge $125/hour to fix their faulty software and charge you for additional equipment if it has to be replaced. Haven't even had this system for 3 months and are looking for a replacement company. Do your research and look for a better security company.

From the owner: ATP Alarms in Hamden, CT, has offered excellent alarm system installation and inspection services…read moreto residential and commercial clients for over 10 years. We are your local commercial and residential electronic security and fire safety company. We specialize in security alarms, electronic access control, video surveillance systems, fire alarm systems, sprinkler systems, fire extinguishers and fire suppression systems. ATP uses cutting-edge technology and is proud to offer unparalleled customer support and service. We employ only the most highly qualified technicians and staff to ensure our company's growth and stability.