installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

Edwin was one of the few folks I could find who was willing to repair my old brass floor lamp's…read moreswitch and plug... and he came to the house! Once here he was willing and able to add in an extra service for some wall switches that needed changing. His communication is prompt and his scheduling was super quick for my little jobs. He told me the price coming in and nothing was added since his extra help fit into the hour visit. He was super pleasant, efficient, clean, patient and helpful. Happy to recommend his work to others!

If you need an electrician this is the guy to call. He's done two Jobs in my house in the past…read more He's honest and his price's are fair. He gets back to you wright away. So this past fall my neighbor Bob needed a electrician and I referred him to Edwin and he had the same positive experience I had.

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

If you are looking for a good alarm system that is affordable. With fast response and reliable…read moreservice. This is the company for you. Don't waste your time and money on a cheaply made simply safe system. They say they are good. But trust me they are easily penetrable. How do I know? Because I had one and never again. Called ADT and they have ridiculous prices and a ridiculous contract. Called advanced protection. Had a sales guy out the next day on my schedule. Had the system installed up in running in 1 day. Also had a camera system done. So happy. Any questions I had were answered the same day with a real person that had good knowledge.

I strongly DO NOT recommend this company because - they lie…read moreto me several times. told be alarm is working after tech left and it wasn't. after several service calls and each cost over $100 found out a that a part needs to be replace. funny I wasn't told that the first time.

An old storm door needed replacing. Sure Lock & Key communicated well, and the work was also done…read morewell. Chris, the technician, was excellent, did clean work, was pleasant and friendly. However, the company nickeled and dimed me; the final bill was more than their original quote. They did warn me that there was a $45 charge for an estimate which I thought was alot, but needed the work done. The "estimate" amounted to one minute, looking at the old storm door. To offset our disappointment, he said, I can replace it now. Then another charge for a disposal fee. The work is good, but the cost needed to be more transparent and was higher than originally quoted.

I called you first and asked if you stood behind your work and or warranty. You didn't.read more

*BEWARE!!!!* My review of Mule Security in Meriden goes as…read morefollows. If you're a minority don't bother, they don't want your money or business. It began with me making a call to schedule an appointment for Mule to give me a quote on a security system for my business. A young man named Seth set up the appointment and showed up to check out my location. He told me that it would take about 4 days to come up with a quote. 3 weeks went by and no call or reply to my messages. Finally I left another message stating that I needed a quote for a security system for my apartment as well, that's when he finally replied. He came by the house and took pictures of where the sensors are located from my current security system (odd!!!) .. Again, he tells me to give him a few days. Again, nothing... Another 3 weeks went by, so I decided to call the owner of Mule Security, and he didn't seem too concerned with my complaint or issue, and said he would have Seth call me the next day... It's been almost 2 months now, and neither Seth or the owner got back to me. It doesn't bother me that they didn't want my business, but it does bother me that total strangers have pictures of where my current security sensors are located throughout the house. I will be filing a police complaint this week, in case anyone breaks into my apartment, at least the police have something to work with. Not saying these people are not legit, just saying that the way they run their business sux! This is my review from my experience dealing with Mule Security. This is not bashing or slander, this is just my God given Constitutional right of freedom of Speech and Opinion.

From the owner: Mule Security Systems, Inc. is a Connecticut based security services corporation specializing in…read moresecurity and fire alarm systems for both residences and commercial buildings. As a local, independent company, Mule Security is able to offer all of its clients affordable peace of mind that includes a friendly and helpful staff, attention to detail in your installation and monitoring, and the comfort in knowing that you are getting exceptional service from a company in your own neighborhood. At Mule Security, each alarm system is monitored by a U.L. listed central station. If there is a problem, the system will automatically send a signal to the central station and the police and/or fire department can be dispatched immediately, whether the customer is home or not. Mule Security Systems is fully licensed and insured and employs only the most experienced people available to best meet the needs of our customers.

They are not timely which extremely important when you're waiting for your car key. "It will be…read morehere tomorrow " is their theme song.

Told them what my problem was. Technician came and couldn't help with problem but still charged…read moreservice call fee (also had me send photos to them prior to sending technician) Was pleased with quickly being able to reach them, given an appointment time and pleased with the ease of reaching them with quick responses via text though