Acme lock owner, Jerry, provides fast service at fair rates and goes above and beyond to get the…read morejob done in a timely manner. I have used him on more than one occasion and have always been satisfied with his integrity and workmanship.

Be a knowledgeable buyer. Do your research. Prices are good, but still shop around. Poor…read moreinstallation.

Very efficient, reliable team from the booking to the movers being on time. Friendly, on time and…read morecareful with the move. A pleasure to deal with!

I had some keys made this am and the staff was helpful and quick to assist me. It is nice they are…read moreopen early, I would recommend them.

About a month ago I phoned regarding a 40 year old Vespa that was missing keys to the seat, glove…read morebox, and steering column. I asked if I had to buy new locks & keys or if they had the ability to make keys that would fit the locks even though I didn't have those keys. To my amazement I was told just as long as I provided the correct style key blanks they could make them work...I even repeated how I didn't think this was possible but that I was very happy that I didn't need to drill out the steering column lock and replace it. I then ordered the keys from a company in Europe that has vintage Vespa key blanks. With shipping, they cost over $50. Today I finally had time (they are closed on weekends) to get the Vespa to their shop. I walked in and was eventually helped by someone. I asked if he had been the one I talked to in June about vintage Vespa keys? He said, "maybe". I asked do you remember the conversation? He said, "no". Didn't know if he was trying to imitate Chris Griffin or if he was serious. So I explained the original conversation. He told me, "we can't cut keys without an original." I replied, "I specifically told you (maybe), or someone else the situation and even repeated how shocked I was that you could cut keys without an original. He stared at me, I think. Maybe he was daydreaming? I explained I wouldn't have spent $50 on key blanks if he (maybe) or the other person I talked to had simply said they needed an original key. Again, nothing. Needless to say, not recommending or ever spending my money at that establishment in the future.

Luxe was fantastic to work with and Robert definitely knows more than anyone about custom high-end…read moresafes. We're thrilled with the result and know it'll last forever. Can't recommend him and LuxeSafes enough.

Luxe Safes designed a beautiful jewelry safe for us. It was seamlessly shipped to and installed at…read moreour home in Florida. Robert worked with our interior designer to make sure the safe fit perfectly inside our closet. The safe matched the color scheme and the jewelry drawers were all customized to store our collection. We now take pleasure in looking at our jewelry almost as much as wearing it and knowing it is secure gives us peace of mind.

Great experience, Scott was wonderful! We purchased a safe the same day but felt no pressure to do…read moreso. Very knowledgeable and a great selection. Love that there is a lifetime warranty. Highly recommend!

Do not purchase anything by from his store…read more I went in to purchase a safe. The sales person did everything he could, to ensure he closed the deal that day. After spending almost an hour in the store and going over all the different safes, I have chosen what I wanted. I was also talked into upgrading the lock to an SG. The cost of the safe with delivery was almost $1,600. The salesperson wrote down everything that I wanted and advised me, they will contact me to setup a delivery date. I asked how long it would take and I was told about a week, they have it in stock, it's only the availability of the truck and people, that may delay it. I was contacted a few days later, to confirm the date and time and the safe that I ordered. I confirmed everything by email. I even setup for someone to be there, as I was working. The safe was delivered as per their timing, however it was the wrong color. I called and emailed the company, to advise them that it was the wrong one. The first question I was asked, was why I didn't tell them before they brought it up? I responded, that I wasn't home and someone else was there to let them in. My question was, why didn't anyone check the invoice vs the product before delivering. After all this, I was told the one I order wasn't in stock and I would have to wait until September. At which time I said fine, as long as I get what I paid for. On August 16th I get an email that the safe is here and they want to deliver it on Monday August 21st. I responded great, someone will be home. They confirmed the date and time. As they bringing the safe in, I get a picture from the person letting them in. I call and I say this isn't what I paid for. I was sold on the upgraded lock and it's coming with the original. They told me they will contact the office. Now I get an email or a call, stating that this lock is better than the SG lock, that they recommend for me to upgrade from. I tried calling the office 10 times and no one would answer. Yet the drivers kept in touch with the store, the entire time. After sending numerous emails, I get a reply we will call you after 11:00am. I receive a call from the owner and the first thing, he asked is why didn't I say anything before they started the offload. My response was, why isn't anyone checking the items vs the invoice. How is it that it's my fault that your company, can't verify the invoice with the delivery, prior to loading it on the truck. After telling him this, he tells me I will send you a refund and hangs up on me. I don't understand how they blame their errors on customer. The bottom line is, they can deliver hey you pay for and the attitude is unbelievable. They did not want to satisfy a customer, that spent money in their store. DONT BUY FROM HERE

I got locked out of my house. I called and Mike came right away. He got me inside and did work on…read morethe lock on the door, made extra keys, and was super kind the whole time. His rates are extremely reasonable. Highly recommended.

imagine you have the flu and you're locked out of your house. Mike and his partner came in no time…read moreand had me in my house within 20 minutes, saving me. They came, opened th door and then cleaned up after themselves. You don't get the service anymore and I'm so grateful. Use them if you need them.

Had a new fob programmed and blade key cut for a Hyundai .works great and much cheaper than dealer…read morePrompt and courteous very fair price

professional, friendly, and super efficient. They showed up fast and handled everything with care…read more The pricing was great, and they explained my options without any pressure, which I really appreciated (especially since their quote was one of the lowest I got). The guy who came out was fantastic. I'd highly recommend them to anyone needing a reliable locksmith!

Needed a " house call" for a broken lock. Phone assistant first suggested some things I could try…read morefirst, but the key would not work. The tech who arrived diagnosed the problem immediately just by " feel" of the way the lock didn't move. Agreed on a replacement and he did the job quickly and skillfully. These folks know their business.

I gotta be honest I've done business with Southington Security for years. They have changed my…read morelocks and added dead bolts and added extra security to the doors etc... But what really pissed me off was when I moved still in CT mind you and approximately 20 mins from Southington so I call them to set up an appointment and was told just to come to my house would be $150 and with just some basic lock changes and re keying would be over $1000. I'm sorry to say you've lost my business for being greedy. I bought the locks I wanted got them keyed alike and hired a handyman to put them in for a fraction of what Southington Security was charging.

Very fair pricing. Prompt and diligent in order to come to my location on a a Sunday. Edwin (the…read moreowner) was neat and clean with his work and was friendly and seemed honest. He programmed a key fob for a Toyota RAV4.

Highly highly highly recommend. Same day service. Excellent communication and very friendly small…read morefamily business who came out and replaced a keypad lock that stopped working. Great price and excellent service.