I needed a spare key to be made, however, I went to 3 other key shops that was unable to make a copy of the key that I had. As I was about to give up, I stopped by WT Bradley and Son Locksmiths, they told me they were able to make a copy for me. Very fast process and was able to go in and out within minutes. Amazing service, people, reasonable prices, and great place for anyone who wanted to make a copy of ANY type of key that might be denied at other locations. read more

I highly recommend WT Bradley & Son for there ability to make a duplicate key for your E-Bike battery. Dakota was excellent to find a blank key that was a match for my Battery, My Jasion E-Bike doesn't offer key replacements & of course I lost one of the two given. I suggest to bring your battery it helped Dakota to find a solution to my problem and made a key from my spare. He was able to craft a key to work and worked with no problem. I have total faith in his ability to solve any problem. I can't say enough about the other employees I met that work there, very friendly. I will be referring their services to other in the future. Thanks Dakota! read more

So I'm new to living in the northeast and did not realize that storm doors are so different than screen doors (I'm originally from the south.) So when the lock completely gave out on my storm door, making my front entrance unusable, I had assumed it would be an easy replacement. The team at Bradley was wonderful - they explained the problems with storm door locks and how essentially no two are the same. We needed to order the exact same door/lock in order for it to fit. They were able to fix my door enough for us to get in and out while we tracked down the correct parts. They were fast and efficient. It was a little pricey just to have them come out and essentially take apart a lock but I think all locksmiths in the area a bit pricey. Regardless, I will call them again if I need anything. read more

I live in an old house built in 1800's and renovated in the early 20's. Many of the locks are still the originals and through the years people lost the original keys. It is a shame to replace the old locks with new, at least that is my opinion. Well at W.T. Bradley and Son, I was able to bring my old lock and have Jack Bradley find me the right key within a few hours. I got some more old locks around the house, so I will make sure that these locks are being used again, like they were used over 80 years ago. Off course they are able to help you too with locks and keys from the 20th century if you need some. read more

WT Bradley & Son Locksmiths - Keys & Locksmiths Near Me - Stratford, Connecticut

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They looked at a picture of my car key and said they could program a new FOB and it should take 30 minutes. When I showed up, they spent 15-30 minutes trying to figure out how to cut the physical key in the fob (which shim to use). They had to call technical support for their machine. Meanwhile I found the info online myself after a 10 second Google search. They asked what price they quoted me. They kept saying they are giving me a great deal and that they quote different prices for different people. A little shady in my opinion. Any ways, an hour or so waiting, they let me know they can't use their system to program the FOB and need to use Toyota's. Shouldn't they have known that when we communicated before coming in and they said they could do the work? So they said they would need to increase the price from $100 to $250. I looked up totoya's fee, it's published right on toyotas their website and similar to the fee they have to pay to use their own system. So they were trying to increase the price significantly for no good reason, that was shady experience #2 in my opinion. They said they needed 30 minutes. At that point I agreed to an extra $100 ($200 total). An hour later they were still tinkering. Somewhere between the 2-3 hour mark of me waiting, missing two work meetings, they gave up, and charged me. They should have been up front that their system wasnt compatible I would never have gone, wasted my time, nor money. After contacting them and complaining, they did offer me a refund. That refund never came through. I feel that they are very dishonest. read more

WT Bradley & Son Locksmiths - Keys & Locksmiths Near Me - Stratford, Connecticut

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Came in to get a car key copied since my old key stopped working. Not only did I get a spare key Jack was able to fix the old key! I'm definitely coming back to these guys! They did all the work I needed plus more that I wasn't expecting for less than the price of the dealer without the wait. read more

Was helping our daughter in Fairfield CT. Doug promptly and adroitly answered my questions. Bob and Jake performed with grace and professionalism. An outstanding job from start to finish. These guys are the best. Period. read more

Excellenet prompt service on the spot. Very knowledgable. Happy they are local and will return & refer them.

Can't recommend this business highly enough. I came to them with a complicated, time sensitive issue and they were unbelievably helpful. You can tell they are truly experts who pride themselves on quality workmanship and customer service. Will definitely be back in the future. read more

If you need a chipped key, go see these nice folks, it won't cost you a pound of flesh and everyone there are very nice and knowledgeable!

This is the only spot to get keys, update your locks and hardware and get good advice on security solutions. I've had every type of key made and bought dozens of locks from them and I've never had anything but excellent results. I won't go anywhere else and neither should you. They do the chip keys for cars, every other type of key and deal with every type of lock solution. Trust them and they won't let you down. read more

A broken door lock? My first reaction was going to Home Depot. After 10 minutes trying to figure which one was the right fit and not getting help, I decided to go to a local, well rated locksmith. A true specialist, knowledgeable, providing you with the right advice and delivering the part I needed for a total amount of $22. keep up with the great work guys, a pleasure to spend money here. read more

Super quick help for us with a lock that had lost key. Stopped in and had new keys created right away

Sure it's my big brother's business. But as I've known him forever I can tell you that he learned from the best (Dad) and will go way beyond your expectations. Jack is a craftsman and will always provide you with the best service and advice. And, a tip for those looking for the new computer car keys, call over there and see how much you will save - 203.377.6556 read more

I called first, asking about a 40 year old motorcycle key that I needed. They were very knowledgeable and courteous. I left the ignition, and They had the keys done the next day. They even charged less than the quoted price. I highly recommend them! read more

These guys are AMAZING! They were able to make a duplicate car key for me when no one else could! I also had them come out to my house to replace my locks and my doors have never worked better. Ian did an awesome job and it truly a professional at his craft. read more

Jack made me two motorcycle keys for under 30 bucks! I lost the key brought him the ignition and he was more than happy to help me out. I received fast courteous service would recommend to anyone. I would definitely return for future business! read more

I have used Jack at WT Bradley for 7 years now after hit-and-miss experiences with other locksmiths/key copying places. He has installed new locks, made keys and even made good old locks where we had lost the keys work again. He is an old fashioned guy (and I mean that in the best way). Reliable, excellent work ethic, trustworthy, quality work and he stands behind his work. As long as he is in business I will not go anywhere else. read more

Bradley Lock is wonderful! I brought in my old lock to have it rekeyed and they did a great job!

The deadbolt snapped in the locked position on the front door of my condo, with me on the inside! In an emergency I could have exited through a basement door, though this would have been inconvenient because it is 2 flights down. Within 2 hours of a call to WT Bradley, Ian, a very qualified, polite and honest locksmith came to my rescue. The problem was complex--the deadbolt snapped because other things were out of alignment, but Ian fixed it all. I am so glad I read other reviews and chose this company. read more