I have to give a great review to the repairman that serviced my furnace and heater/ac unit. He did…read morea great job and discovered why I had water in my basement. The price was more than fair. The missing star is for the plumber. I was double booked for an 11:00 appointment. He showed up after 4:00 which was ok. He did a good job on my faucet but I feel that he over charged me for fixing the 2nd leaky faucet. That cost more than installing the first faucet. I wonder if he charged me overtime since he was there past his regular hours. (Their fault) I will use them again for maintaining my furnace but I will probably shop around for another plumber.

We had a hot water tank installed by Dynamic Mechanical. From the date of install we kept getting…read morealarms on the new shut off system they installed on the tank. They have been out several times to "fix" it. All they have done is unplug and reset it. There is a terribly annoying beep that keeps going off every time we get a new error. It hasn't been right since install and now they want me to pay to have them come look at it because the labor warranty has expired. I get it and if this was a new issue I would have zero problems in paying them to come out, however that is not the case. Awful customer service by Nathan, I will mot be using Dynamic Mechanical for any future work.

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

I waited two weeks to have a condensate pump installed in my condominium. It disn't work from the…read morebeginning. I called to ask them to come out to get it working and they suggested that I call whoever installed the system initially rather than have them come back as they were too busy. I called another company who came out and told me they I should call Olsen back as the pump they installed was not working and must be under warranty. I called Olsen back and was told they would try to fit me into their schedule. It has now been over a week and $300 to the other company who came out. I just called again and was told they service the customers who have a service contract first and will try to fit me in.

So it is 1/25/26 at 12:13 am. I called Olsen at 10:30pm the night before a blizzard. A noreaster…read morethat is yet to hit. I had just gotten home and my house was freezing. I ran around and started space heaters. But if my electricity went out space heaters would not save my house with 5 degree weather and only a generator. I called. Never used them before. Thought no way they would come out. They did. They came out and fixed it, and they did not gouge me in any way! Thank you so much to Tech DB and Olsen!

UPDATED REVIEW 2026: Between 2023 and 2026, Superior HVAC and Tank Removal performed service on our…read moreHVAC system (that they originally installed) at least 5 separate times. These visits were all related to the same issue - the system did not function properly to maintain the desired air temperature, particularly in the summer months. As the HVAC system installed was still malfunctioning, and we learned that the warranty was held by Bosch and did not require us to use our original installer, in May 2026 we decided to call another company we located due to their familiarity with Bosch systems to come look at the system. This new company was so appalled by the mess of the state of the wiring of the system and our prior experiences trying to have this issue resolved through Superior HVAC and Tank Removal that they did not bill us for their initial diagnostic visits. This new team immediately determined that the main power board on the inverter was fried and ordered a replacement part, which they recently installed. The system has been working perfectly ever since. What we're left wondering is why it took another company 45 minutes to immediately diagnose and correct (what seemed to them to be) a clear malfunctioning part in our Bosch inverter, when Superior HVAC and Tank Removal not only installed the system, but then also visited our property no fewer than 5 times (and we have been billed for 4/5 of those visits) and and failed to diagnose nor fix the correct issue? We do not wish to continue business with Superior HVAC and Tank Removal in the future given these experiences.

Excellent service. John took the time to explain what was happening with my furnace and patiently…read morelistened to my woes about needing a new one. He quickly returned my calls and was very easy to communicate with. Highly recommend.

Great service. I am a first-time customer and called on one of the hottest days of the year. They…read morehad a friendly technician out to my house in a couple of hours. He got my AC fired back up in no time at a very reasonable price. I would definitely use them again and recommend them to others.

They have been doing our furnace maintenance for four years now. Woke up this morning with pressure…read moregauge reading abnormally high. Our expansion tank had failed. Called and they were able to get someone out promptly. Technician explained everything thoroughly and had a new one installed up and running within minutes. Couldn't have gone better! Will most certainly continue using their services and highly recommend to others. Eric H.

We had Joe Abbate and his team at Joseph Abbate Plumbing & Heating Contractors install a new high…read moreefficiency boiler in our new house as part of the Energize CT heating loan program. Joe was excellent throughout the entire process. After speaking to over 10 other contractors, all of whom came out and gave me estimates ranging from $6000 through $14000, I was thoroughly impressed with Joe's professionalism and his attitude from the start. He was completely upfront about pricing, credits from manufacturers, anticipated labor time, etc. Where are other contractors were just trying to squeeze every last dime out of me I never got that impression from Joe. When it came to the actual work, Joe was able to coordinate around our schedule (as we were in the process of getting married and moving into the new house at the same time). The team he had working with him was excellent throughout the whole process as well. They were all extremely polite and professional and I had no concerns about leaving them in my house to get the necessary work done. I never saw them standing around with nothing to do and they were very respectful of our property. They even made sure that they cleaned up each and every day after they finished working, which was excellent, and definitely not something every company does. It's 5 months later and I still haven't found a single nail or piece of cut piping laying on the ground. The boiler that was put in works excellently, probably better than my initial expectations. He also removed the ancient boiler and oil tank that were there when we purchased the property. Once again, there were no issues with the removal and I love having the extra room in the basement. It has been 5 months since he installed the system and there has been two times when I have had a minor leak, and due to my fear of plumbing, I called Joe both times. On both occasions not only did Joe get back to me within the hour, he also arranged to have one of his guys out at my house the following morning. Both of the problems were relatively easy fixes and the individual was in and out of my house in under an hour on both occasions. I have nothing but high regards for Mr. Abbate and his company and would not hesitate to use them again.

My furnace broke right before the cold snap. They came out with a new furnace installed it in a…read moresnap with no issues. Everybody was so polite and so respectful explaining everything to me answering all my many questions. They were a blessing to me, even the young lady who answered the phone was so sweet and polite. and this meant so much more because I've been having an extremely rough year, been having a lot of Windows slammed in my face but Mr Abbate came to assess my furnace and he was so considerate and so empathetic and compared to everyone else I had been dealing with in the past few weeks, he considered how cold it was outside and how uncomfortable it must have been for me, and he made sure to get my furnace in, even though I'm pretty sure his schedule is extremely tight right now. He could have waited until after Christmas but he tried his best to get the work done for me right away, and for that I will be forever grateful. Joe Abbate plumbing and heating are the best, thank you so much.

I had a high pitched noise coming from my central air unit. I posted on Southington Talks on…read moreFacebook for HVAC recommendations and TruComfort was recommended by many! One person said they came within minutes on a hot summer day and got it working for them! I called Eric and he was at my house within 20 minutes. He was very kind, knowledgeable, and came super fast! He fixed the problem, washed it out, and changed my filter for me. The price was more than reasonable and we will recommend TruComfort to everyone! 10/10!

TruComfort Heating and Cooling has done excellent work at my home, and they have quickly become my…read morego-to HVAC provider. From start to finish, the crew was very professional -- courteous, knowledgeable, and focused on doing the job right the first time. What impressed me most was how clean they kept the entire area during and after the work; you'd never know they had been there except for the perfectly functioning system. Service was prompt and efficient, with no wasted time. I was so satisfied with the quality and the way they handled everything that I immediately signed a service contract with them. Their work gave me real confidence that my heating and cooling systems are in capable hands for the long term. If you live in Southington, Hartford, Cheshire, Bristol, or anywhere in Central CT and need reliable HVAC service, repairs, or maintenance, look no further. TruComfort is the real deal -- professional, clean, prompt, and trustworthy. Five stars all the way!

We had a Generac whole house generator installed by L-Train. We considered a smaller generator, but…read morethe price difference was almost insignificant and the peace of mind that comes with a whole house generator was worth the price difference. And if you're considering one remember, it will add substantial additional value to your home. As to L-Train, they always arrived on-time. The installation proceeded smoothly and professionally. Any necessary inspections by the town building inspector were positive, without his finding any flaws in the project. As to the generator itself, it has started and run for its bi-weekly programmed circuit on-time and flawlessly.

I selected L-Train to install our whole home generator. I shopped around after receiving their…read moreproposal only to realize that the first quote and first company turned out to be the best. Funny how that works! Their price was very competitive, service and support were excellent and quantity of installation was unparalleled. I'm happy I went with L-Train. You should too!