I met Kim recently and she was very pleasant. I was not feeling the best on a few of my last visits…read morebut Kim definitely gave me reassurance. I'm really glad i got a chance to speak with her. I don't usually remember people's names but i remembered hers. Thank you so much Kim, for being kind and patient.

Shoutout to Chachi for the amazing customer service. She is so kind, efficient and professional…read more She went above and beyond to ensure I was able to secure a unit that met my needs and was so pleasant to work with. She took her time answering all of my questions in detail and was happy to do so. Thanks for brightening my day, Chachi!

Called customer service, the new owner answered within 2 rings! Impressive! Was very nice, as…read morewell as patient when I wanted a comprehensive explanation of insurance options! It's always challenging when a business has a new owner, however, I feel REALLY confident that they care about the customers! More businesses need owners like this!

Chatharidge Self Storage is nothing fancy, but it's the cheapest storage near downtown Chapel Hill…read more It's family owned and the woman who rents out the units is incredibly friendly and helpful. Everything looks very secure, the storage units are gated and you need a special password to get in. I've had stuff stored here for about a year and it's just how I left it. I would definitely recommend this as a storage facility, the only negative is that it's not the closest to the college campus, but if you have a car or a truck it's not a big deal at all.

We live in Chapel Hill and needed a storage unit for a major renovation. We didn't know the number…read moreof months we needed. In the end, we had two storage units for 11 months. Without asking, they gave me a discount on the second unit and never a moment of hassle when I gave them less than two week's notice on moving out. Access is via a gate with a personal code and open during times convenient to us. With the unit being 8 minutes from Chapel Hill it is safe to say we lived out of those units for those 11 months. Convenient space with lovely people running it. Highly recommend!!

Liz & the staff were super helpful & knowledgeable. I had never used a storage unit & had no idea…read morewhere to begin. We were in the process of moving from Hillsborough to Wilmington and needed a storage unit ASAP as we were renting out our home. Liz went above & beyond in explaining the process, made sure we had enough space & followed up on us making sure we had what we needed. Their spaces are very clean & closely monitored. If you're looking for a place to store your personal belongings rest assured this is the place to go! Thank you, Hillsborough Self Storage!

Lots of available storage spaces, both climate controlled and non. Prices are competitive, and…read moretheir location just off of I-85 makes them very easy to access. The climate-controlled section, where we have our storage, has additional security of a live human being (beside the cameras and all of the locks)... many of the non-climate controlled units are behind a security fence with restricted access. The staff are helpful and kind. Kudos to them!

This facility is very tidy and clean. Joan who works there is super helpful and professional. She…read morehelped me when I was arranging items to be moved in a unit there and when I've called with questions she was quick to address. Very friendly and great customer service!

DO NOT use this place. I signed up under a price of $22/month. And I turned on Autopay. Just…read morechecked and they started charging me $44/month (double) after three months. I was not told that there would be an increase when I signed the contract, and was never notified of anything since then. This is a SCAM, and I will be telling everyone I know to avoid this place at all costs. If you put your stuff here, they will try to double your rates without notification as soon as they think they can. Mark my words. If you have had this experience with unilateral (and egregious) price hikes, please post your stories here on Yelp, or Google, or other places. It's the only way predators like Extra Space Storage will learn how to properly treat their customers over the long term.

Goodbye old home. Hello new adventures!…read more Shout-out to Trosa Moving and Storage. https://trosamoving.com/residential/ We have moved quite a few times and these guys (all seven of them--plus a few extras they pulled in for the very swift and efficient unload) were exceptional: respectful, cheerful, working with hustle even in extreme heat. They were a coordinated team with a crew leader who was honest and quick to point out points of damage. (Thanks, Michael!) They moved our household contents as well as two home offices and a storage unit containing 50+ years of career detritus! Not only that, their estimate was the most realistic (not the lowest) we received (Thanks Barry!) All in all, we've moved 9 times and this was the biggest and the best move we've ever had!

TROSA was great! They worked very hard, but were very careful with everything and provide a…read morecompetitive price. I would definitely use them again

I would not have great things to say about the actual storage unit and some of the issues we faced…read more- but manager Suzette Oliado was so wonderful and her customer service can not be overlooked. We moved out of state for 5 years but any time we spoke with her she remembered us and was extremely kind and accommodating. We appreciate her!

STAY AWAY!!! There are far better options for keeping yourself and your belongings "safe." This…read morefacility has serious cleanliness issues--I once found a dead mouse in front of my unit. When I reported it to the office, they assured me it would be taken care of. Two weeks later, it was still there. Security is also a major concern. I have visited multiple times, both during and after office hours, and found the side door unlocked. Homeless individuals frequently enter and exit the building without restriction. My unit was broken into, and I wasn't notified until two days later. The reason? Staff claimed they only noticed during their rounds after the weekend--meaning they had no idea when it actually happened. Their response? "I think you should file a police report and contact your insurance company." You think? Frustrated, I canceled my unit and moved my belongings out well before the next billing cycle. I was repeatedly told I would receive a confirmation of cancellation--yet it never happened. Avoid this place at all costs. If you don't believe me, visit after hours and see for yourself. Terrible security, terrible customer service, and a terrible place to store your valuables.

What a great experience we had !! The team of 4 movers and one truck professionally moved our…read morebusiness from Cary to Hillsborough. They made 3 trips and were finished by 5 PM. They played a mean game of Tetris inside that moving van. I did not hear any complaints and they were polite and easy to talk to. Best of all was that the price was reasonable !! For any of your moving needs please seek out an estimate from Orange County Moving. You will be glad you did !! A big thank you to this team for making it a stress free move.

Micah of Orange County Movers was terrific to work with. He was flexible on moving dates and worked…read moreto schedule our move on short notice. The movers, Brian and Quenton, were tirelss in the 1.5 days of moving. Although we didn't have much furniture we had hundreds of boxes and that made for many trips from storage to truck to home. We were very pleased with the move and I would recommend Orange County Movers.