We reserved a truck to pick up at this location they changed it when I called literally 4 times no…read moreone answered so I went in and the owner told me no guarantee ti pick up at this location. Okay so I go to the Fairfield location which was literally a junk yard I ask the security guard where to go he points to a truck so we go there an old man from a motorhome comes out. Very nice old man but seriously UHaul this is where you send customers?! Horrible service to say the least when I told Vacaville owner what bad service this all was he shrugged said he knew. He could care less

Waste of time and money don't come here they'll lie to you and act like it didn't happenread more

I needed a trucks tows and this location had Great customer service and prices. I highly recommend…read moreit for all your truck rental needs.

From the owner: We are thrilled to introduce ourselves as a new business in Vacaville, dedicated to helping…read morebusinesses grow by driving productivity and providing a cost-effective, convenient alternative to owning or leasing a fleet. Don't have a business? No worries! You can still rent from us for your personal household needs. Rent pickup trucks, cargo vans, and box trucks for your seasonal and project-based needs. Whether you're looking for a one-time rental or a long-term strategy. Enterprise Truck Rental has a wide selection of vehicles for your fleet.

Good Service very helpful with my trailer hitch need. Provides other items necessary Thank you for…read morethe awesome service Uhaul!

Shitty service don't come here waste of time and money they'll play in your face .....read more

Great service, very friendly, accommodating and the price was right. Highly recommended.read more

The best service and equipment at old skool iron gym we rent from them throughout the year. Always…read moregreat service and we use them for all our rental needs. So it's not a 1 time rental. For years we have used there services. We wanted to post a thank you. And let people know a great rental place.

I had to bring two cars to Vacaville from Southern California. I had previous dealt with two Uhaul…read moreagencies in Southern California and did not want to deal with the stress. l rented from Vacaville Trailer Sales and there was a 100% flip from working with Uhaul. Staff professional, friendly and accommodating to my needs. Even though my week long rental was picked up at 9AM, I assumed because I needed help unloading my car off trailer and wouldn't make the 9AM return time I would be charged an extra day. This business said bringing it in by 5PM would be fine!!!! Am so glad I used a home based business and recommend this business to anyone needing to rent whatever mode of trailering the ned.

Purchased a PJ dump trailer from the original owners, and over time, the factory sticker with the…read morevin # was destroyed by the sun and age. Called yesterday to find out what I could do to get a new vin tag. Explained the situation, and the answer was "I don't know your vin # !" (Like he was angry that I asked). Told him I figured that, but thought he'd have an idea on what I could do. Said he couldn't help me. So I went online directly to PJ Trailers, left a message with the vin# from the registration tags, and 1st thing this morning, I got an Email from PJ that a new vin tag was being Fed Ex'd today. Who ever answered the phone at Vacaville Trailer makes me want to shop elsewhere. I have 3 trailers, and B&D Trailer in Martinez isn't that far away.

Never ever rent from here. This is NOT a Budget location. This is a "hub". I rented a moving truck…read moreonline. Five minutes before I arrived, on a Saturday, this guy called to tell me there was NO TRUCK. He then went on to explain that he tried for over a day to reach the people renting the truck to return it. Like this makes it OK or this is somehow MY problem. We get there - not A single truck. It's a self storage facility. At no point did it occur to him or Budget to let us know or try to find us a truck. We drove to UHAUL and had a truck 30 minutes later. This BUDGET is NO BARGAIN. Run, don't walk away from here. Go to UHAUL.

If you absolutely, positively need a moving truck when you schedule it, don't use this Budget. This…read moreis my first 1-star review on Yelp, but this Budget location deserves it. I booked my moving truck 1.5 weeks in advance and received booking confirmation through my email. I check their hours through Google Maps and confirmed they were open for the pickup time scheduled (11am Sunday). On moving day, we showed up right on time only to find a little paper sign that essentially said "We are no longer open on Sundays until further notice." I understand schedules change and Google doesn't always catch up to updated hours, but at least a phone call from the company would have helped save me the frustration of having to drive to FF to pick up another truck. That being said, if you're looking for great customer service, check out Budget Rental on Parker Rd off Air Base Pkwy in Fairfield. It took an extra hour, but he handled Budget's mess-up and took great care of us. If there is a next time, I'll just drive the extra distance and do business with them and save myself the headache.

John/Andy, Tiffany, you guys are disgusting. My mom was left crying for an hour because of how you…read moreall treated her. You treated her as if she wasn't human. The way you both treated my mom is both disgusting and absolutely unacceptable. This "John/Andy" was the rudest of them, actually appalling. He made up information about the U-Haul contract, was demeaning to my mother, and lied about his identity. Tiffany was rude but came around at the end. My mom wanted to extend the time she had the truck so she calls this location, to which Tiffany was of no help. The way she responded was unprofessional, rude, targeted, and she had a horrible attitude. My mom took the truck to the landfill and got backed up due to traffic there. She returned the car less than an hour late. And the treatment she got for this was awful. John/Andy made up rules about my mom having to take the truck to a car wash??? That info is nowhere in the contract whatsoever, and he points to the back of the truck saying that's where it said it. The sign said to sweep the back, which my mom did. He then goes to essentially scold my mom for how she treated the truck, and was upset that he had to take photos due to our original disputes for damage. If he's so miserable with his job he simply should not be working it. They both also scolded my mom for leaving a couple things on their service desk because she had to take photos of the truck. It's shocking that they normalize being this rude to a CUSTOMER. My mom was charged for a whole days rental and insurance for being back less than an hour late. She returned before they even closed. My mom doesn't care about being charged for anything, she can afford it easily. It's the fact that these workers were unhelpful and rude for nothing. The previous people that worked here were incredible and did a fantastic job. They were understanding and actually did well, unlike John/Andy and Tiffany. It's disappointing to see this place go down hill because of these horrible people. It's even worse that people as evil as this are essentially in charge of other peoples belonging. They're untrustworthy and sketchy, please go to the East Monte Vista location if you need to use U-Haul, not this crappy spot.

This place is a joke made me wait over 30 minutes to upload an id....... Take a copy of the license…read moreand call it a day.

I enjoyed the service. The trunk was clean and up to date. No stress whatsoever. Although traffic…read moremade me late on returning the truck, they understood.

STAY AWAY. $19.95 is not true. they will get the money in different ways. They will explain things…read moreto you, make sure you have them verify odometer and gas level. I returned it with more gas amount than recommended in the document but I got charged $8 for gasoline. trucks might be sketchy about gasoline gauge. my 34 miles from odometer seemed to be charged 40miles. Demand for staff inspecting the truck after returning. otherwise they will just give you a number to call if you got charge more or if you have any issues. This dealer will not or cannot do anything to correct the charge. and the pictures they will ask you to take, they'll tell you that it will help prove your case when talking to Uhaul corporate and not to the local dealer.

Fraud!! Be aware, this guy, Bebe try to scam us, try to sell me gravel for double the cost, we…read moreagreed on a weight and he delivered half of it claiming it was more. Luckily i had another company drop a load the day before and i was able to compare. I know this may not be there primary business, but just imagine how they might over charge when trying to bill you on a hourly rate.. deceptive and untrustworthy.

Got a bid from them a few weeks ago. Great company, fast and professional. They were on-time and…read moregot the job done. They hauled out all the rock and dirt from our jobsite. The owner is great, always willing to help out and have a few laughs with. Our company will def use De La Torre Trucking again!