Really great experience (from start to finish) working with this family-owned company! When I say family-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU! read more

I have been using them since 2018. They responded immediately to my phone message for quotes, installing my system just a few days later. They were professional, knowledgeable and polite. They even swept up and vacuumed before they left. Mary and Jimmy have been patient with any and all the questions I had. I was so impressed I had them install a system in my shore house and AirBNB. They recommended things I had never thought of that made being an absentee owner so easy. The cameras are exceptional and even caught a thief. Being a former LEO and in Security, I am impressed with their top of the line equipment and the monitoring company is fast! I highly recommend this company. read more

Ok 5 years later I still give a 5 star review! Several things have happened all fix in hours but today an assault on employees cameras were jammed by bad wifi issues and Security Consultants Pros helped NY business within minutes for proof to police. Awful situation for a small business however extraordinary 5 star service to help you and your business out of a jam. Cameras are excellent and customer service is 10 star! read more

The team from Security Consultant Pros installed security cameras around our house and also a doorbell. They were very professional and courteous. We are very happy with the added security and recommend them to others. read more

I highly recommend Security Consultant Pros for your security needs. I always prefer to support local business and this experience confirmed why. They are a local family owned company. They are very professional and knowledgeable. Mary is very responsive, as is Jimmy who comes out to look at the job. I was previously with a national security company and very happy and pleased with my decision to make the switch. Following my positive experience with them, I highly recommend them to anybody looking for an alarm services. read more

I hired Security Consultant Pros to install a few business office cameras for security purposes. They exceeded my expectations by leaps and bounds!!! Not only are they a family business (much preferred by me) but also very professional and got to work immediately on my concerns for safety. The installation was perfect and their knowledge of why's and what's came with much experience. I had such a great experience with the installation and instruction, ease of use was a treat compared to these high tech systems that are costly and provide the same results. You will not be disappointed! Thank you ladies and gentlemen, job well done!!! read more

I found this local company while searching for the top 5-star companies on Yelp and Google and this company has reviews that are amazing and well-deserved. James came out and met with me for a free security consultation to determine the best placement for maximum coverage for security cameras and also a doorbell camera. That same day, I received a more than fair written estimate so I hired them to install four cameras, plus a doorbell camera. They showed up on time today, were efficient and provided excellent and thorough training on how to use their system. I am very pleased with the quality of my new camera system and the service that they provided. I highly recommend this family-owned and operated company for all of your security needs. read more

Great experience dealing with Mary and her crew. The whole company is patient and transparent. Very professional and NOT PUSHY! That was my hesitation, getting my security needs felt like shopping for a car with the upsales from the competition. Security Consultant Pros shoots you straight and gives options but, won't push you to get something you don't want. If you're on the fence go with this group. read more

Whenever I hear of the word "security" I tend to think of archaic or industrial systems for businesses and warehouses. That's totally not the case here, and I've been extremely lucky to have been introduced to the team at Security Consultant Pros. They've been working with me on and off through a home renovation, and have been more than accommodating with all of the random requests and specifications we've wanted -- with extremely reasonable prices, too! Now this is something I never thought I'd say, but It's been an extreme pleasure switching off all of our prior NEST products and into more responsive, cutting edge technology. This local family absolutely deserves your business and will go the extra mile to make sure you are happy with what you are getting. A HUGE, HUGE, thank you to everyone there! I will excitedly continue to work with them for all of my ongoing security needs, and suggest you give them a shot even if you don't think you need anything for your place. read more

If you are thinking about get a home security system, home automation or security cameras THIS IS THE COMPANY TO USE! I had them install the system at my old house, new house, work and grandmother's house. I can't say enough good things about the people, quality of work, customer service and equipment. They are LITERALLY a mom/pop and son company. No one else. They take pride in and stand behind their work because it's their family name and reputation on the line. Good people! https://www.getalarmed.net/ read more

My company, Austin Chandelier Service LLC, has been working along with Security Consultant Pros' Mary Smothers and her family for approximately three years. They are the only security system company we recommend to our valued customers because of the quality of their work, and the courteous professionalism they extend to everyone they encounter. They're just genuinely charismatic folks that exude integrity. We've worked with many hit & run security companies in the past and most of them were staffed by minimum wage kids. But Mary Smothers is an old-school industry pro with a lot of hard earned experience. Security Consultant Pros is a family owned company that is in it for the long run. I am confident that if any of my clients ever have any concerns about their security system I know that I can count on Mary or her team to adress any issues immediately. Finally, I think it's very important to note that Mary Smothers is vital part of our local community. She gives herself tirelessly to a number of charities and businesses outreach groups. Everyone at my company, and our clients, have a deep respect and admiration for everyone at Security Consultant Pros. read more

Security Consultant Pros - Niagara Falls, November 1937. Freezing my butt off! - Security Systems Near Me - Cedar Park, Texas

I have in my home security people since 2018 or 2019 when I was held at gunpoint in my home. Yeah this is a heavy hitting review. This is the real deal you call anybody else and they're not gonna give you near the service. Not ADT not anybody, Mary and her team, really care about people calling you get the same person every time, shall mediate for you with a monitoring station. This is an a go-between in a go-between, and I go between kind of business. You won't be chasing your tail, do you want be fine to get attention or the service you mean. It's a one stop shop and they do everything. They also have the best monitoring station in the nation. That they work with. I can't imagine ever going any place else for my home security needs, and they will be my home security people for the rest of my life. read more

My only regret is that I did not go with them FIRST, I went with ADT, because I've only ever heard of them for security. So I called defenders (ADT dealer) and they sent a tech out. That POS didn't even mention that I had my house hard wired, he over sold me $2000 worth of sensors that I absolutely did not need! THANK GOD FOR SECURITY CONSULTANT PROS I asked them to come out after ADT to estimate outdoor cameras. They took a look around, "do you have gas?" .. no. "Why do you have a carbon monoxide sensor?" Because I'm an idiot and went with what the ADT tech told me. "Did you know that your house is hard wired and this is a simple takeover" that ADT tech never uttered the word "takeover" fml I was able to return most of the equipment but now I'm stuck with the 3 year contract with ADT, but with the money security consultant pros saved me, I could afford the outside cameras! They will always have my trust and future security business. DO NOT GO ANYWHERE ELSE, this company is honest, caring, fair and knowledgeable. read more

Had a security camera installed by the Team, Jimmy Sr., Jimmy Jr., and Zach. Absolute professionals, speedy installation, thorough training, fair price, no nonsense!! What a refreshing experience. Camera works great, clips of every activity we specified outside come through right on my phone. I feel such a sense of relief knowing I have these guys on my side. read more

I recently upgraded and expanded my security cameras. Security Consultant Pros did an amazing install three years ago, and I wanted to add a few cameras, relocate others, update the doorbell camera, etc... Mary scheduled me within the week, and Jimmy and Matt arrived on-time with everything they needed. I have a weird, inaccessible attic, but the guys did an amazing job troubleshooting and completing the perfect set-up. Jimmy is incredibly knowledgeable of not only the devices and their capabilities, but the various software involved also. He takes the time to walk through set-up and functionality, and always has good answers to questions. It was a long hot day for them, but there were no complaints and steady progress. I stand by what I noted in my review from three years back--this is a family company that loves what they do, and that shows in their work. read more

This team - literally a family, lead by Sue who coordinated everything personally -was extremely prompt and professional, yet still personal. The installation process left us feeling like they got to know what we needed and cared that things worked well, and we felt protected by them. Their expertise and caring was evident. Best of all, we can call them at any time for tech support and will get a live human that now knows us on the other line. The equipment that they provide is top notch and our entire system is working together in a coordinated way. We automated thermostats lights security etc it's pretty cool. With Dynamark, (the monitoring company) we have only had contact a few times while adjusting to our system and the phone operators have been prompt and courteous. We would strongly recommend using Security Consultants. read more

Mary and her family are top notch! Very friendly, family feel to their service yet knowledgeable and completely professional. They take the time to ensure you're happy before they leave. They also follow up with you after the project is finished to ensure you're getting the most out of your system. I recommend them highly! read more

We have been using Security Consultant Pros for several years now and have been very happy. This is a locally owned family company that really cares about their customers. In fact, when they originally installed the system Mary, Jimmy and Jimmy Jr. all came by to make sure it was done right. It was like a fine oiled machine. Mary was handling the paperwork while Jimmy was doing the rough in and Jimmy Jr. handled the technical end and set up. There have not been many issues but if we have any these guys answer the phone and are Johnny on the spot with their response. There was a time when one of my sensors was acting up. Jimmy came out made a quick adjustment and did not even charge me. How often does that happen in today's world? I would definable recommend them. We will be customers for life. read more

Excellent service and a great product. Recently set up our business service and was a great help in giving us the additional benefits with this system. Great hands on service with installation and tutorials. We would highly reccommend anyone to get a proposal from Security Consltant Pros prior to making a decision on your new security for your home or business. Linda Cedar Park, Tx read more

I had Security Consultants Pro install their system about 5 yrs ago. I was living alone and needed to feel safe. Mary, Jimmy and little Jimmy showed up and took over. Explained their system in detail and cost and installed the alarm system for me. They are very detail oriented. They made sure the alarm system worked right and that I understood it all. Personal service like none I have seen in a long time. My system started having a problem. They had several deaths in their family in a weeks time.. they took time during all the funerals to come to my house to fix the problem. They are truly dedicated to giving you the best service they can. The system they install is awesome. I have recommended them to numerous real estate clients who are also happy with their product and service. read more

Another visit...another amazing trip. The crew at CSP fixed a broken component on the same day! Turns out mother nature gave my panel a surge and caused it to fail. Mary and her team responded immediately and actually had my panel replaced the same day! Incredible on all counts. I have also enlisted her team to protect several of my auto repair shops. Using ADT in the past, I can really appreciate a local and accountable company. The monitoring company that watches my alarm are years beyond the service I've received from larger companies that don't care about their customers. I'm a customer for life! read more

These guys are super professional and provide top notch service! I own a window covering company and have worked with Mary and her team on several job sites. They were always courteous and knowledgeable. So, when my husband and I opened a Jeep shop, we knew exactly who to call to make sure our building and our customers' prized possessions were safe. They were on time for each appointment and extremely thorough throughout the entire process. I would highly recommend them for any of your security needs! read more

Was so lucky to be referred to Mary and her team a few years ago...they are fabulous!!!! They did such a great job with our studio that I called them back in to do our home. What makes her so great is she still cares about her clients and delivers personalized service. I don't want to sell her out, because they should have time off, but she is always just a text away. In the past I had another well know service...more money, less service and fees out the wazoo. Never going back, Mary and her crew have more than earned our business and we recommend them hands down. Thanks y'all. read more

I have know Mary and her husband for several years now having met them thru BNI and can tell you their professionalism and knowledge in the industry is second to none. Their install techs/sons are amazing at what they do and I would never refer to any other security company. They have the knowledge and skill to protect your Family, Home and Business. read more

Mary and her team installed my security system over 5 years ago and I can say that I've been totally satisfied and would recommend it to anyone. She assured me from the start that it was extremely user friendly, which it is, and I love all the technology her product offers. Anytime I have a question they answer my calls and are very happy to help me. We loved ours so much at our home that we also had her install one at my husbands office. The peace of mind a security system brings to your family or business is priceless. But I have to say that Mary's prices are very competitive; plus I know her business will be around for many years to come and the customer service is the best I've ever experienced. I am a customer for life! read more

Mary and the entire family was very professional and helpful. I had tons of questions and Mary took her time to ensure I felt comfortable with my decision to get the security system, and which equipment fit my needs. I highly recommend SCP's to everyone. read more

Called for service on an existing unactive alarm system having issue. Mary and family were awesome. Explained all options up front, treated like a brand new installing replacing all old batteries and ensuring we were educated on system. read more

This review is long overdue -- sorry, Mary! Mary and Jimmy installed my security system at the end of last year and have made two service calls since (as a result of problems that were in no way their fault, I should note). From beginning to end they epitomize amazing customer service, and they really do treat you like family. They are always easy to reach, quick to respond and incredibly thorough in their work. Just today they came over to address an issue with one of my window contacts (I've had trouble with one of them ever since I got new windows. Unfortunately the window company didn't do the best job of reapplying the contacts when they were finished installing). Not only did they fix the problem contact quickly, but Jimmy also went through the entire house to resecure every other contact. He even gave me a free contact for my one remaining window that wasn't being monitored (when I had the system installed I was pretty strapped and just couldn't afford to arm every entry point). If that isn't wonderful service, then I don't know what is! Lastly, they take their work very seriously and are continually educating themselves on the latest and greatest technology available in the industry. They are willing to invest the time, money and energy to remain at the top of their game, and it shows. Don't consider any other security company! read more

I am the practice manager of an animal clinic and have worked with a few other security companies, but none compare to Security Consultant Pros. Their customer service is unreal. I have primarily worked with Mary and Jimmy. Mary is always quick to answer any questions I have and is incredibly sweet. Jimmy is extremely knowledgeable in the field and can answer all and any technical questions. They once offered to come by the clinic at Christmas to help reprogram my alarm code. Their dedication to clients is unrivaled. They also have extremely competitive pricey and the most current equipment. I highly recommend. read more

Security Consultant Pros is amazing! Truly knowledgeable with the best customer service! They truly care about giving the best product to their clients! I highly recommend them to all. read more

Mary and her team came to our home to take over an alarm system that had been installed by another local company, but was not being monitored or maintained as we had wanted. Mary was personable, professional and trained family members on using the system and setting the system up on our iPads, mobile phones, etc., quickly and thoroughly. The installers were also thorough and pleasant to work with. read more

I love to shop with small local companies whenever possible, as opposed to big national brands that just see you as a dollar sign. I am so happy I was referred to Security Consultant Pros. It is truly a family run business! You can tell that Mary, James and Jimmy all truly care about what they do and their customers! I just recently had a security system installed for my business. I knew it was something I wanted/needed but had no experience with alarm systems. Mary took plenty of time to teach me everything I needed to know and made sure I felt comfortable before finalizing the install appointment. The whole team was very attentive to my needs and asked my opinion every step of the way to make sure I was OK with where everything was placed and that all the system settings were to my liking. Definitely check out Security Consultant Pros if you are looking to get your home or business secured. They have up to date technology and will give you the best customer service! read more

This is a 6+ STAR Company!!! Just moved to the area, and after having our house broken into and suffering thousands of dollars in damages and theft 10 years ago, I immediately went with BRINKs since they were our former company in another state for almost 3 years. What a humongous mistake! Since BRINKs does not have 24/7 security cameras, I did a GOOGLE search to find a reputable company to purchase our system from and also install them and I saw that Security Consultant PROs had not only great reviews but their family photo also caught my eye too= to me that was an indicator that they are proud of the value they provide to their community and quite confident in what they do. Within 48 hours of me calling Mary, her and her husband James were at our home doing an assessment of how many cameras we may need and they saw our BRINKS sensors for our windows and doors...to make a long story very short, I have canceled our BRINKS contract because Mary was able to provide a much better product that has better range for a lower price...and her son Jimmy- -who is an incredible computer GURU- -installed all of them for me! Additionally, the security cameras that I purchased from them and that James installed last month have incredible capabilities & features that make it easier to see objects both day and night. Rest assured that I shall NEVER recommend BRINKS in the future to anyone for as I sit here tonight writing this review, I have called BRINKS 4 times in the last 10 days in my attempts to get a return label for that is the only way to get a refund from them in a timely fashion...so I urge anyone reading MY review to not make MY mistake and instead call Mary for she and her terrific family shall take AWESOME care of you, your family, and your property/valuables for they will save you time, money, and lots of frustration too! read more

Mary and her team make it very easy to get your alarm service transitioned. Mary is very knowledgeable on her alarm product and ensures you understand all the options you have to make your home safe and automated. They put customer service first and we enjoyed working with them. read more

I can't say enough good things about the folks at Security Consultant Pros. The price is fair and the service is unmatched. Mary, James and Jimmy are a dream team! I don't know anyone who works harder or cares more about their clients. They stayed at my house until the installation was complete and in perfect working order. They even traveled to the south side of San Antonio to install my a security system for my mother. Now I have peace of mind that my home and my mom's home are protected and secure. Thanks Smothers Family for your hard work and dedication! read more

We had had some old windows replaced recently and my existing security system was over 15 years old. It was time to upgrade, so we did our research on 4 other security firms besides my existing service and then called Mary S. w/Security Consultant Pros. They offered more services and equipment at very competitive prices especially compared to my old ADT service that were going to charge me a lot more to just to upgrade my old tired system. Out with old & in with the new; Security Consultant Pro's technicians, "Big Jimmie" & "Little Jimmie" were out here the very next day and didn't leave until the job was done and cleaned up to our satisfaction. Kudo's to both guys and Mary for putting our needs and satisfaction before all else--quite refreshing to see that attitude in this day & age. read more

Had a few issues with previous owners wiring and Mary, JAmes, and Jimmy were all over it to get it fixed and rewired. They are awesome!

I highly recommend this company. They are family owned and operated and very nice and personable. They were professional, did what they said they would. Would use them again and recommend them to friends!!! read more

Security Consultant Pros did an outstanding job making my new home secure. They explained the benefits of each feature thoroughly and walked me through each detail. Their service and availability is top-of-the line, and their pricing is highly competitive if not better than the rest. I'm very pleased with my new security system and with Security Consultant Pros and would recommend them to anyone! read more

LOVE, LOVE, LOVE our new alarm system! Mary and her team at Security Consultant Pros did an excellent job installing our new, top-of-the-line security system in our new home! Their team was friendly and knowledgeable. They gave us an extensive tutorial so we felt completely comfortable using our new system too. Peace of mind means everything! ** Highly recommend! ** read more