Been with Central for 11 months now. They have been great. They had the best price. We had the…read moreoption of paying for our equipment up front or signing a contract to spread the cost of the equipment out over 1,2, or 3 years. We chose to pay up front and have monthly monitoring with no contract. We had an issue with the display on our keypad, the display died. They came out and replaced no questions asked, no hassles. We talked with several companies, some very straight forward some, not som much. In the end, we chose Central because they had the lowest price overall. They have the least expensive monitoring monthly fee I was able to find

I will start by saying that it was an amazing experience all around. Brandon came to our house in a…read moretimely manner. He is extremely knowledgeable, professional and all around a great gentleman. The customer service was incredible, after doing the installation he even downloaded the App to my iPad and configured it for my easy use. He went above and beyond my expectations, I highly recommend Avenger Security - Central Security for your home needs.

I've been with Central Security for almost a year now and my experience has been great. I waited a…read morewhile to write this review, because I wanted to makes sure the customer service was just as great if I ever had an issue. I found Central Security on Yelp. Patrick answered when I called for service. It was down to Central Security and another home security company. Patrick explained everything to me and answered all of my questions. I was very appreciative of this because this was my first time owning a home security alarm system. I really love that since this would be my first time, there's no contact. I love that they believe in earning your business instead of being nice upfront and then not having to work to keep your business, because you're trapped in a contract. I signed up with Central Security and paid for my equipment upfront and my cameras. I just pay monthly for the active monitoring. One time after I was approached by another company a few momths after I been with Central Security, I called Patrick and let him know and he let me know he value my business and gave me a fair renegotiation on my monthly fee. The next month I bought another camera and has then install it. I'm also happy to report that the alarm does work I had a false alarm when I was away in away on a windy night and the wind push a an unlocked door open. The police ended showing up and the security center did call. Unfortunately I was sleeping at the time, but it was reassuring to know that the system really does work! I highly recommend Central Security. I've had excellent service, when they came to install the system they were punctual professional and fairly quick. This is the best deal in town with the fairest prices!

very prompt and courteous , excellent company Brandon and…read moreBenay are always helpful when we've had questions or issues.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I needed help with installing wired outdoor cameras from Ring. Matt came by, assessed the house,…read morerecommended to use the battery cameras with solar instead, walked me through what would need to be done and where to install the cameras for optimal coverage. He was very honest and said that this is something I would be able to do myself. Didn't charge me a dime! Feels like this is one of the few honest businesses left out here. Would absolutely use them again for any smart home solution needs in the future.

Exceptional Service! Above and Beyond!…read more As a single mom, I didn't realize how much of my energy was spent worrying about the safety of our home. Once my ADT security system was installed, I experienced a whole new level of peace of mind! The team was absolutely amazing! They went above and beyond with their professionalism, attention to detail, and genuine care throughout the entire installation. Angel, our technician, was wonderful and made learning the system feel effortless. The cameras are incredible! Crystal-clear picture quality, beautiful full-color imaging, and a system that's incredibly easy to use. I can see everything so clearly, day and night! And for only $75 a month, the security, comfort, and peace of mind are an incredible value.. Highly recommend!

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

We shopped around for an alarm company and really liked Brandon the owner. Everyone else sent out a…read moresales associate, with a premium cost. After talking to Brandon felt that he's the owner, he's going to take care of us. We've had our system for several months and the one problem we had was user error and Brandon came over to our location for us back up and running. I also love that his wife is the one answering the phones. Really have had a great experience with central security.

We have relied on Jay of Central Security for over 10 years, 2 different houses. He just updated…read moreour outdated security system in our 25 year old condo at our request, making great suggestions to update motion detectors & accomodate new windows, even updated a few smoke alarms for us. Overall, he knows his business, is local & reachable with great price & service & won't upsell you. Very patient with questions, efficient, dependable & easy to deal with, a pleasure.

1st Call Security met with us as we were building our home in Leander and sure, they knew security…read moresolutions. What really impressed us about them is the all-in-one home entertainment solutions they had. They wired our house for multiple television placements, provided us price matches on local equipment deals at various retailers (pretty rare in this industry from what I've seen), and most importantly they walked us through the process of installation and configuration options as if we were laypeople, as we were, but didn't make us feel like we were. Really a great balance. The installations themselves were spot on, they kept every promise they made, the systems they installed for security and home audio/video were everything they hyped, and at the end, we came in a shade under budget. It's always a risk when you choose a contractor, especially for a big job like ours. 1st Call hit the highest marks in every category. When we install our next round of home automation, my wife and I will look no further.

We have used 1st Call Security since 2015 with both our home and office. We are grateful for the…read moremany times they have helped us when needed. We feel secure in our home due to the safety measures they have put in place. 1st call is reliable, efficient, and trustworthy!

We just had some windows installed which disarmed an entire zone of our house. I called Granite…read moreSecurity to help get our home armed and secure again. They were able to send someone out the very next day to fix our issue. They did great work, were SUPER friendly, and provided us with great service. I am very appreciative they were able to work with us and solve our problem. Thank you!!! We will be enrolling with service through Granite very soon!

It is unfortunate that I have to write this review for a security company…read more I inherited a un-monitored security system with my home purchase, which I have never used. This morning the keypad started to beep (very loudly). This was all of a sudden/while we were sleeping - so I am guessing some sort of malfunction. I called the service number but since it's Good Friday the service station was closed for the weekend. I called the monitoring station, and they informed me they have a on-call technician that can help. Here is where the trouble began - they refused to call the technician because I was not on their monthly paying plans. Just to be clear - they had a way to help me out but chose NOT to because I was not on their monthly plan. It was their system that was malfunctioning, but no - no help. They implied I should just endure the alarm all weekend - till their service station opens on Monday. If this was their response to a non-emergency situation where they had the means to help - I wonder what they will do in an actual emergency. My recommendation - pick someone else.

My husbands co-worker recommended Saber as we are looking for Smart Home options. We were provided…read morea quote with different options and were able to get all we needed below our budget for this project. The crew arrived on time and were very effective with their time during the installations - while one was installing, the other was completing the programming. The training provided was excellent and system easy to use. We are very satisfied with all the work done and will hire them for our next project which is outdoor entertainment area.

We would deifnately recommend this business for your security and video surveillance. The crew was…read moreamazing and the install went well. We are older so a learning curve on the security system but the technician was so patient with us and made sure that we understood our new system before leaving. We are also having some speakers installed by them next month, will post update.