My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

It's very convenient to my home, at just about a mile away. The access hours are good, 0600-2200…read moreevery day of the year. The office manager, Mera, is a total delight. Friendly, welcoming, and helpful, with excellent customer service. What can you say about storage units, really? It was clean when I opened the door for the first time, so that's good. The rolling carts are very helpful for schlepping your stuff in and out, especially if you're not on the ground floor. So why only 4 stars? Well, the elevator is the slowest I have ever seen in my life. There is no climate control, so the second floor is HOT. There are no lights or electricity in a basic unit (don't know about basement or first floor, or maybe you can rent one that has it). The call button near the elevator, meant to call the office if you need help, is turned off. The system is old and apparently caused such a loud racket in the office that it was just deactivated. So if you need help during office hours, you'll be trekking to the office in person. The price is good and there was an incentive for the first month or three months, I lost track LOL. You are encouraged to set up auto-pay, but not required to. I'm happy that everything can be done electronically - save a tree or two! All in all, I'm very satisfied but my "would you recommend it" had to be a maybe. Some folx might really prefer to have the things this one doesn't. For me, it works!

If you want a Great Experience and Excellent Customer Service. Ask for Brain at Odenton…read more Storage. He's always been a Caring and Compassionate Professional Business Man. I've had nothing but a Positive experience for over 2 years. Check him out he will not let you down. He's Awesome

Clean super easy access and very competitive pricing are just part of the reason to choose this…read morelocation .. Ashlyn who was on the desk today has the customer service knowledge skills and attitude that made this storage rental an easy decision today ! Save yourself time just come here for all your storage needs ! Thankyou for all your help today Ashlyn ! New storage customer Tony G.

The staff is suspect...I am missing many items from my unit. They watch you when you move anything…read morein or out as if your possessions are theirs. Probably to later steal from your space. The property was better when it was EZ Storage.

So this was my first time renting a storage unit and I was really worried about what it would be…read morelike. But Brandon (the property manager) was SUPER awesome and friendly, and helped me pick out a unit that was perfect for what I needed. Totally recommend it! Especially with $1 for the first month -- can't beat it!

i've been using Public Storage for one year actually not even one year initial unit was $58 a…read moremonth six months later it went to $78. months later it's $108 public Storage non-stops raises your prices so if you're looking for a long-term storage, I recommend do not use Public I mean a 40% increase in three months WOW.. it's time to look for a new storage facility

Awesome experience through and through here…read more I had to get a storage unit for the first time and ezStorage Odenton made the process quick and painless. It started with me going on their website for some size and price research. Online, they offer special rates that they may not offer at-location, plus other promos like first-month free. For sizing, they had visualizations of the different units and what could fit in each (whole medium bedroom, for example). I submitted a quote for a 10x10 unit and got a call immediately after for follow-up. On move-in day, Amanda and Bridgette got me processed and settled so fast. They discussed the T&C with me and then walked me to the unit before signing. Immediately, the cleanliness stood out to me. So happy I chose to rent here! Some quick, helpful tidbits: - You can purchase a lock with them on site. They do not hold any keys. - Rent is due on the first of the month and can be paid via customer portal. - Someone lives on-site to help you with all your needs (I did not know this!)

Great staff and owners, very friendly, love the location and website that I could manage my account…read morewith. I would highly recommend.

Clean, safe and reasonable. Really, really happy with my unit and the service I've received…read more Accessible 24 hours a day - I feel safe in the building - even when not staffed. You cannot say the same about many other storage facilities

Girl!!!!! Please let them handle ALLL of your storage needs. I called them in a panic because I…read moreneed access to my unit after midnight. Hannah walked me through EVERY SINGLE STEP I needed to make this as smooth as possible. I will be FOREVER grateful. Hannah needs a raise!!!!!!!!!!!!!!!

They have you do online check in to "skip the line". There is no skipping the line. We took 10…read moreminutes to do the online check in when we arrived, only to have to then go wait another 25 minutes in line behind all the people who arrived without checking in. Don't expect any sort of efficiency here.

The U-Haul here never has anyone behind the counter. I have regularly waited more than 10 minutes…read moreto see anyone. Everything is placed in these storage unit bays with very little effort put into sorting it. Then you have to carry it all through a parking lot of get back to the counter. They're just doing too much with this space.

This business has gone done since we first came here…read more There is always something broken. The one door was broken about two months ago. This week I noticed the other door broken. Today we arrived the power was turned off the working door. A man was trying to manually open the door with trouble. You would think if you're going to raise prices by $70 a month you would have no broken stuff.

Best decision I've made with storage rental. I was given information about sizes available, prices…read moreand insurance and point of contact at the location. I felt comfortable in making the decision to rent with Storage Mart and I secured the space. During the day of move in, the facility staff practiced MD retail covid-19 practices and I was provided a contract, then it was all explained to me. I signed the contract and started moving in. The facility has 24 hour surveillance, keypad and gate at entry and exit, lighting and climate control at the storage unit, and Space to unload and pickup. There's also ample moving supplies for purchase. I'm completely satisfied with my decision to work with Storage Mart!