Price just goes up and up. When you cancel they don't refund unused time. When you talk to staff…read morethey say it just corporate that sets pricing and regulations. They say there is nothing they can do and don't seem to care one way or the other. Stay away and never set foot in this place.

BE WARNED about prices nearly doubling on you after a few months. They lure you in with a decent…read moreprice and will absolutely increase your rate after a few months. If you stay even longer it will go up again! It is common practice here. I have been in and out of this facility over the last 5 years. They do not care about you. Just their profits. The parking lot where I kept my boat is not nearly full and there is a good reason why. BE WARNED!!!! I contacted customer service and they lowered my rate by $6!!! Thanks soo much!! They will throw you a bone to appease you. If you stay, you will be subject to future rate increases. Check the reviews on Google. They DO NOT allow you to post reviews on their website directly. They only show you the 5 star reviews. Shady business practices. They do not treat loyal paying customers with any respect what so ever.

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.

Beyond a failure with more lies from beginning to end. Lie…read more#1 Climate controlled and clean. Your belongings are housed in a open air warehouse (old factory site) hot and humid in summer, freezing cold in winter. Also better hope the crate above yours has no liquids in it. They are stacked sky high one atop another. Lie#2 the extra money you pay to have them load your belongings does NOT make them liable for any damage incurred per their claims dept Lie #3 any insurance purchased through them covers NOTHING!!!!! Its just a money grab. Lie # 4 paying to have them unload your belongings does not mean they are liable either. They liaded my computer atop a pile of other boxes and then had it drop to the ground by accident and somehow they are not responsible for replacing or repairing it! Over 5000 dollars of damage incurred and their claims dept disavows all liability to replace or repair any damaged items. Seriously considering a lawyer! What a bunch of lying thieves!

I would recommend Rising Star to anyone seeking professional movers. Moving is a stressful…read moresituation. I was able to submit a quote; which was emailed back to me within 24 hours, with competitive pricing. The owner indicated he would participate in this move himself, to ensure a stress free move. They arrived on time, very courteous and organized my belongings while traveling two hours away to ensure my smooth transition. I preferred organizing my items once they delivered everything; but they were very detailed making sure all items were in tact- especially my light colored furniture. No scratches or damages which is hard to come by when moving. Thanks for making my move so easy!

Worst moving company ever!!!! Do not use!…read moreLazy,slow,jacked up the price at the end!!!!

The College Butler (TCB) provided great service at a great price. I contacted other movers and…read morethey were more expensive, and I was not confident that the others movers would do a good job. TCB's owner was very responsive and friendly and evoked confidence that the movers would do a great job.

Tim and The College Butler saved the day for us today! Tim answered my frantic call and quickly…read morearranged for his movers to meet us in my UPENN freshman's dorm when the other company (Storage Scholars) wasn't going to make it during the confirmed time frame we had booked. Storage Scholars actually asked if we could have a friend who could be our "proxy" for the move out! We live across the country and had a flight to catch, so this was completely unacceptable to us. We were looking for a seamless, smooth, and efficient move-out and that's exactly what TIM and College Butler gave us. The crew who came to the dorm were friendly and super hard workers. They got everything moved out quickly and easily. We are so grateful and now customers for life. Thank you College Butler and Tim!

Huge self storage in West Bethlehem just off 8th avenue exit (route 378) tucked behind Nitschmann…read moremiddle school. Dozens of units from small to huge available to rent. Security is tight with 24 hour cameras and desk clerks who ID everyone in a party at the entrance. Be sure to list everyone possible that is allowed access or they will be denied. It's a condo for storage!

Marge closed early today during day lights savings time. Which I did not realize it was daylights…read moresavings and that the clocks had changed. I arrived at what I thought was 3pm but it turned out it was 3:58 when I pulled into the parking lot. We rang the bell and there was no answer. Then Marge the thin older woman with short gray hair and glasses told my family member she closed 15 minutes early. She would not let us in and then said she was with a customer and shut the door in my families face. When I went up to speak to her and ask her why she wouldn't let us in I couldn't hear her because she didn't even have the curtesy to open the door. Instead she kept the door closed and kept speaking which was inaudible to me. Then she put four fingers up to which I put up 3. Then I thought I heard her say do you want me to call the police?Then she brought out her phone That showed 4:01. She then proceeded talking to her supposed customer, who I have seen previously picking her up and dropping her off. I left and parked at the corner to decipher what to do after a two hour drive there. I was looking up laundromats nearby when thought to look and see the times posted because I thought they changed them. When I noticed it was 4:30, Marge would not allow me to unload my items which would have taken 15 minutes but she had no problem with the woman dropping her off and picking her up being there until 4:30 and after. I parked in the parking lot to call the owner and speak to her about the way I was treated and ended up leaving a message.As I was passing down towards the laundromat a police car headed down towards the storage facility. Marge indeed called the police on me for trying to go to my storage while being ethnic and dark skinned. Paying $120 dollars in cash the day prior. Adding to my payment thus far of $5000 almost for the last three almost four years. This woman pulled a epic racist card and called the police on me. So after having been at my storage about five times in three almost four years and almost $5000 dollars this is how I was treated by Marge. I would love a response from the owner on how my money is good enough to take but my presence in their parking lot while using my gps isn't. I've never had an issue at this storage place and I was absolutely stunned and disgusted by this woman's behavior. Which was uncalled for racist and ignorant.

PLEASE, PLEASE pay attention to this. MakeSpace IS A SCAM…read more After being told my movers would arrive between 8-11am I received a text message at 10:50 from the moving team saying, "we'll be there in 20-30 depending on traffic". 50 minutes later, nothing. I so texted them and received a message saying, "we're en route". At this point it was 11:45 -- 45 MIN LATE FROM THE LAST POINT OF THE TIME WINDOW. Then about 20-25 minutes later, I received a message from a customer service agent - not the movers who had been texting me - saying there was nowhere to park, so they left. Interesting, because there were places to park, including where I parked my car to ensure there was a designated spot. The customer service rep was very apologetic and said she'd call the team. She called them, and called me back maybe 40 minutes later only to say she couldn't help cause they had nowhere to park. WHO DOES THAT? They could text updates on their arrival, but when they didn't see immediate parking, said nothing. Keep in mind, this was the last day of the month. I was moving from Philadelphia to Boston that day. So I now had to engineer a move to Boston the same day (now at about 1:30pm). Needless to say, no moving company could help. I looked at a previous Uhaul quote I'd gotten when I was considering moving myself -- the truck rental would have been $450. Uhaul, Ryder, and Budget all had no trucks within 150mi. of Philadelphia on the day of the move. Penske did -- so I drove 45 minutes to pick it up, paying $1200 for the rental. Of course, I was moving from a 3rd floor walk up apartment, which was too much to move myself with the time crunch. I was forced to hire people off TaskRabbit since no actual movers could accommodate the same day scheduling. Like the truck, I paid a significant premium for same day help. The two gents, who were far from professional movers, with me, were able to get my stuff in the truck in 3 hours. All in, I paid $600 for those two helpers. Worst of all, I went back and looked at the quotes I'd gotten for a full-service move from Philly to Boston (all in the $1,400-1,700 range). Instead, I ended up paying just over $2k, because MakeSpace is a SCAM. Maybe a bad outing, you say? Just bad luck? I thought so, too. Don't get me wrong, under no circumstances would an experience this bad be allowable, but then I met my friend's new girlfriend -- who HAD THE EXACT SAME EXPERIENCE. As did her friend, who moved the same week she had from NYC to Philly. They often DO NOT SHOW, do not call, and leave you to figure it out. I paid just over $2,000 to move myself! Not leaving Philly until 9pm and arriving in Boston to my new apartment at 3am. Thankfully I was able to get out the same day and avoid having to deal with my old apartment and property manager to pay additional rent. All-in-all, the worst experience ever. Whatever you do, do not risk it by using this "company".

I really wish I could say Makespace addressed this issue but after filing a claim and 2 estimates…read more(for thousands of dollars in damage done to my home by their truck), many months, and repeated contact I am still not getting a real answer about my claim...

We moved on 12/27 from Bucks County to Greenville County South Carolina. This company delivered on…read moreeverything they said they would do. They packed our stuff like it was the art work in the Louvre Museum. You get what you pay for with this company and they were not anymore expensive than other companies that bid our move. We would absolutely use them for our next move and would recommend them to anyone that wants their possessions moved and not broken or lost during a move.

Tommy, johnny, gary and jesse! what a crew!! attention to detail...careful and…read moreexperienced...even my dog loved them! I cannot recommend this company highly enough! family owned and run...and the crew felt like part of the family! my artist designed hand painted furniture, grandfather clock etc all treated as if it were their own! efficient and kind!

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

Local move but it was not a good experience. On moving day, not enough trucks, lost a few items,…read morebroke several items and attitude when filing a claim. I will give them a rating of 2 because their movers were hard working and pleasant.

Also, we submitted a claim for damaged items. I think Jensen didn't know how to handle the truth…read moreand was upset with my honest reviews, that they denied our claim (see attached). Jensen responded to one of my reviews unprofessionally. Take that as a RED FLAG and find yourself a reputable mover.