I've used this facility twice and the customer service is top notch. Great people to work with.read more

Please just take my advice as a customer, and avoid this storage facility at all costs. I have been…read morea customer for only 5 months, going on 6 months, and I just received a letter indicating that my rent is going up 45% next month!!! This is their business model......get you in, then increase the rent an absorbent amount! This facility and company is completely unethical, and that is putting it so politely. It frankly is theft.

They are professional, pleasant and easy to work with. The building is well-lit and clean. Our…read morestorage unit is easy for us to access and lays out well. The lot is very secure.

The CubeSmart in Montgomeryville PA is an outstanding facility. The storage units are clean and…read morewell maintained and have great lighting and a sense of security. The staff couldn't be nicer, helpful or more efficient. They really make using the facility convenient and a great experience. From Sue, the manager who lives on the property, to Jacqueline who is always willing to lend a hand, to Toni who seems to "do it all"'- she always is available to solve problems and sets the standard for outstanding customer service. Together, the three staff members are quite a team! Thank you all!

Fantastic Manager Michael, took time to show the facilities and the operations…read more Great sense of humor.

I will absolutely say that the facility is nice, clean and easy to manage. However, I give caution…read moreto anyone that is looking for a unit because they have raised my rate 3 times in one-year. I have a 10x10 unit and the cost continues to go up by $30 or so every few months. I am now at a point where it's not worth it any longer and will be looking for something different. I am not looking forward to moving all of my stuff but I know other facilities don't bring you in at one price and raise your rates every few months. Just be aware before you use.

so we have multiple units in this facility since October of 24. over the last couple months we have…read morenoticed only one elevator working, which has made moving stuff especially tuff especially with others there to do the same thing a pain staking process. well last night was the worse case scenario. arrived with a truckload of stuff around 7pm. entered the required code and selected the elevator. nothing happened! the door's unlocked but no elevator. tried calling which leads to the automated nightmare of not being able to talk to a person. ended up humping a truckload of stuff up 3 flights of stairs and then having to walk across the entire unit to get the truck unloaded. Called today to inquire about the elevator and was told they have not eta on when the elevators will be back in service! No idea when the elevator repair service was called and no idea on how we or anyone that has a unit on the second or third floor would be able to aces their units other than using the stairs. This has to be the worse customer service oriented facility or business I've ever interacted with. So at this point they are holding our items hostage with no way of accessing it. No idea when we will be able to get to our stuff or unload items from our house during a move. How do you thing it would go if my payments were made in the manner they are running their business? I'm guessing they would be out of business. If Public storage CEO is out there? Please do better for your customers!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

First, the staff is rude and not very friendly. Gate is always unlocked and not secure. Rates are…read moreincreased every few months. Found much lower prices and better facilities in the area.

Crystal was very helpful associate at your facility.and very knowledgeable of the products you have…read moreshe is a great asset.for your company she's very polite and helpful with my need for a storage unit I will tell my friends and family about the great experience I had with your associate crystal at your facility she did a great job to help me with my needs greeting me with a beautiful smile and great personality she's a plus for your company

Took a propane tank that's about 1/3 full to be filled so it don't run out on thanksgiving... The…read morevery not so friendly employee (Justin M.) refused to fill it saying its not empty! he said it's a certified/valid new tank but "it has gas it's not empty I don't want to fill it." what an idiot and complete waste of time. no one has any clue at that location! I've been a loyal customer for years... and not just propane... storage, truck rental, supplies... etc. cancelled all! never dealing with them again! extremely rude!

This outfit is a complete fraud and rip-of agency! I made payments for a storage unit thru my my…read moreBanks auto-payment system and the bank shows that the payments were indeed made! yet this outfit claims my payments are over due! I think this owner is a fraud manipulating the system so that he can sell the locker contents at public sale! he needs to be investigated by the authorities! He has done this on several occasions in the past! I have spoken with him personally and he has shown no interest in cooperation to resolve the issue!