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Secure It Self Storage

1.5 (2 reviews)
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PODS Moving & Storage

PODS Moving & Storage

(17 reviews)

We booked one month, and had them move the pod back and forth between Spokane & Deer Park several…read moretimes within the month. Their drivers were always very courteous and booking our dates (had to reschedule a couple times) was always easy. I would definitely recommend them to my friends.

NEVER use Pods. Period. Our experience has been horrible and is ongoing despite having completed…read moreour move last month. The company overall is set up so there is never any accountability. I was just told by and employee they cannot give an employee ID number or anything identifying other than their first name. It is done purposefully so you are not able to talk to the same person twice and attempts to speak with supervisors have gotten us nowhere. Below are the list of issues we have had and I am not exaggerating when I say this isn't an extensive list. 1. We were told they would deliver to our house then later they refused saying it was icy. It was not, my brother who is not a professional driver had just backed an empty 26ft uhaul up the driveway with no issues. Their refusal caused us a delay in when we left plus several thousands of dollars more in expenses (uhaul rentals, a second full day of labor, gas, motel rooms because we had to stay longer to unload the uhaul into the Pod at their center). 2. We were told verbally there was 10k in insurance for property damage. However when you read the contract it is 5k per Pod. Even with that, we have not been able to get them to pay out anything and every single piece of our furniture has been scratched or damaged. one tv stand the top is coming off of it, a lamp was completely ruined, repairs had to be done to both the washer and dryer before they could be used, refinishing of one item is costing us $400. The reality is 5k wouldn't replace it all but it appears like we will get nothing. We filed the forms for an investigation and were never contacted by the investigator. I have photo proof of all the damages but no one will get back to us. We simply received an email saying the claim was denied. 3. Lost Pod, we had in a cross country move. We had so many issues with them prior that two days before they were supposed to deliver to our new home I called and was told there were only two. The third one was canceled. This third Pod has been an issue over and over. It did get delivered but that was due to the work of the driver who was familiar with these type of issues and said they happen all the time. I had the number of the Pod so he was able to find it at the warehouse. Same thing happened with pick-up. It wasn't assigned to us so they weren't going to pick it up. 4. Our Pods were picked up and we thought we were done with them completely on 12/23/22. I just found charges for the month of Jan-Feb of 2023. Over $500 worth of charges. Their website is set up so that you CANNOT remove your credit card from their system. I tried it the middle of December because I was afraid of this happening. 5. Customer service: overall the people were kind and doing the best they could within a crappy company however we were hung up on three times by employees. And as mentioned previously supervisors are not responsive. They are not returning phone calls or emails.

The Boulder Apartments

The Boulder Apartments

(4 reviews)

The Boulder Apartments are pretty obviously targeted at the college crowd and are not "luxury" or…read more"upscale" apartments by any stretch of the imagination. The pros and cons: _____Pros:_____ * The property manager, Alex, is really very nice, friendly, and helpful. It's always a pleasure to deal with him and he seems to be pretty responsive to maintenance needs. I've seen other reviews complaining about the rudeness of the property manager and I can only assume that there has been a change in management, because I've never had a problem with Alex. * The apartments are within an easy (10 minute or less) walk of the bus line into downtown Cheney and EWU and about the same walk to Safeway, Great Clips, Starbucks, Taco Bell, and Pizza Hut. These apartments are well-situated for someone planning on coming to Cheney without a car. * The units come equipped with a full-sized washer and dryer and a dishwasher. * There seems to be sufficient parking. I have yet to come home and not be able to park close to my building. * There is plenty of closet and storage space in the unit. _____Cons_____ * The buildings are very cheaply built. While the cabinets in my unit are new, they are made of the cheapest materials you can find and are poorly laid out. Even a little thing, like the lack of a drawer wide enough to hold a silverware organizer, shows the lack of forethought given to the building. * Because of the cheap construction, noise is a constant problem. My upstairs neighbors like to stay up until 2 or 3 AM and watch TV, talk loudly, laugh, drink, have sex, etc., which is a problem when I have to be up at 6 to go to work. You can also hear everyone else's dishwashers, washer/dryers, and bathroom ceiling fans running. * The carpets are old and matted down. I've lived in apartments all over the US, and this is the first time I've ever moved in to an apartment that didn't have new carpeting. The carpets were professionally cleaned, but are obviously old and not pleasant to walk on in bare feet. * The appliances in the apartment are the cheapest available (I've never even heard of the brand) and do a mediocre job. * The tap water smells like sulfur. I have no idea why, but it seems to affect the entire complex, not just my unit. When drawing water from the tap, you have to let it run for a few seconds to clear out the sulfur smell and taste. * There are not enough dumpsters in the complex, so they quickly overflow and I'm greeted by the sight of garbage spilling out and piling up on the ground around the unit. This isn't just during those times when students are moving into or out of the units; it's a year-round problem. * The parking lot is not well lit towards the back of the property. While it has yet to happen, I fully anticipate my car being broken into at some point during my stay here. * The air conditioning is simply a window unit that has been set into the wall. It is loud, inefficient, and not really up to the task of cooling the unit unless I let it run all day. _____Conclusion_____ I wish I could recommend these apartments more highly, but sadly, I can't. At the premium prices they are charging (not unusual in a college town, but significantly higher than other housing in the area), I would expect better accommodations. I anticipate moving to another unit once my lease here expires.

This was hands down the worst living experience I have EVER had. The most inconsiderate neighbors…read moreand a less than helpful manager made this the worst money I have ever spent each month. This apartment complex is a sloppy joke. A huge majority of the tenants (as well as the kid running it) are convinced they don't have to respect anyone else around them, and for this reason, living here was one huge headache after the last. You'll love this property if: You don't work or get up early for school in the mornings, because punk kids will stay up all night yelling and drinking on their balconies and the parking lot. You enjoy picking up other people's trash or walking over fast food wrappers and beer cans, because again, the people who live there have no regard for anyone and will leave their garbage EVERYWHERE. I walked past garbage everyday all over the grounds by my unit. You enjoy late night visits from the cops, because this happened more than once while I was living there, again, because of partying and fighting. On one specific night, three cop cruisers had to be called to control a crowd of frat and sorority members that had moved from someones living room into the parking lot. I was kept up all the time because so many people around us had parties and would get belligerently drunk. They'd stand on their balconies and yell or fight CONSTANTLY. As if that isn't bad enough, on one night, people partying in the parking lot decided they wanted to sit down, but that the grass just wasn't good enough. I watched as three people actually sat on the hood of my car and another tenant, setting off both our alarms in the process. These people are so disrespectful, I was honestly afraid to even walk out and address it. A neighbor below tried doing this at 4am one morning, and she was met with yells and insults like she was dealing with angry teenagers with no respect. You enjoy rude managers! They're the best, and this one is especially good at it! STAY AWAY!!! The apartment complex itself was not made well in the first place, but living with pigeons above your ceiling for three months was really a little too much for me to live with. Not to mention POTHOLES all over that they put off actually fixing until I moved out at the end of July. In fact, after it rained one night and they were full of water, I accidentally drove over one so deep my tire sank into it and I had to have it replaced. When I brought the pothole issue to the manager's attention, I was told it wasn't his job and that it's our responsibility as tenants to fill out work orders for problems in the parking lot. I wasn't complaining about a broken dishwasher for goodness sake. Perhaps I should have filled out a work order for a fence that was broken for almost the entire year that I lived there. Unbelievable. The manager was beyond rude. You can find much cheaper housing all over Cheney and Spokane. You will seriously regret living here the moment you move your stuff in. Side note, I won't make statements about their business practices, because I'm sure the manager and his boss watch these pages carefully, but I have some serious questions about some of the things I witnessed there. For example, when I moved in, I was told the carpets in the living room of our unit were in terrible shape and probably needed to be replaced due to damage done by the previous tenant. However, when I moved in, the carpet was the same one the manager had talked about. I wonder how much the previous tenant was charged to replace those carpets, when they obviously didn't do so. Catch my drift? Better to be safe than sorry, just stay away from Boulder Apartments.

Speedy Movers - Neighborhood

Speedy Movers

(10 reviews)

05/15/2021 Update: We used them again! The team of Frank (he was the foreman for our earlier move…read moretoo--see below), Carlos, Freddy, Elijah H., Eli, and Dylan were absolutely amazing. They were extremely careful with both homes, wrapping the door frames with padding and rolling out protective mats so as not to damage the floors while walking back and forth. We had a pretty complicated move in my opinion. We were moving out of my mothers house into our own house, while subsequently moving my mother's furniture which we had put in a storage unit back into her house. Speedy provided 2 trucks, two of the guys came all the way from tri-cities! Truck/Team 1 worked on emptying my storage unit with my stuff from (kitchen, bathrooms, etc from my previous home) and loading it, Truck 2 worked on emptying my moms storage unit of furniture she had removed from her home to make space for my family. Truck 1 went directly to the new house, while Truck 2 went to my mother's house, and unloaded her furniture and put it where she asked, and then loaded all our stuff and furniture. We had my mom's big (not kid proof) couches moving out of the truck back into my moms house, and my (kid proof) couches being moved into the truck as well as my husbands office, my sewing studio, kids play room, and kids bedroom. (My moms house is big and yeah it held all that stuff!) Then they took Truck 2 over to our new house as Truck 1 was being finished and Truck 1 team then began helping Truck 2 team unload the rest. It was a LOT of work for them. They were exhausted but they all had amazing attitudes and were very careful with our stuff even at the end when they were covered in sweat and it had started to get hot outside. I am one of those people that has a hard time not working and lifting when I see others doing it and they kept telling me to take it easy. I appreciated all their hard work and if we have to move again (which we may) I will hire them a third time! :) 9/8/2020: This was a great team of movers lead by Frank for a very reasonable price. They were all young, energetic, and professional. We had two move locations, storage and our new home. I was coming from California so it was unloading a SEMI truck (independent interstate trucker hired by Magellan), that unfortunately did not have a ramp or a lift gate. I did not realize the truck had none of these things, so the guys had to physically lift everything out of the truck itself instead of use dollys. It was exhausting work, but they did it with a great attitude. They lifted my husbands big MOTORCYCLE out of the back of this truck. A motorcycle. I don't know what other movers would have done that!!!! Anybody else would have gone to get a ramp and charged me hourly for it. Not them, they together lifted the motorcycle out of the truck and set it down. It was amazing. I highly recommend them and will use them for every move!

Braden, Eddie, Jesus, and Johnny were the greatest. They were very nice, respectful, and helpful. I…read morewould recommend them, and use them again if I ever moved.

Easy Move

Easy Move

(2 reviews)

We recently bought a house and needed to move our furniture from both a storage unit and the rental…read morestudio we lived in while house hunting. Initially, we were quoted $700 from U-Haul just for a 20 foot truck and mileage for a longer-distance local move. On a whim, we requested a quote for movers on Yelp, and Easy Movers provided a bid that was not only competitive but also a great price. Although they didn't have many reviews and seemed like a new company, we decided to give them a try. I'm so glad we did. Drew and his partner (I'm sorry I can't recall his name) were incredibly professional. They treated our belongings and our home with the utmost care, making sure to protect both our items and our walls. They were quick, efficient, and clearly experts at what they do--packing the truck to maximize space. Beyond their professionalism, they were also extremely kind and just genuinely great people. I wouldn't hesitate to hire them again if the need arises, and I've already recommended them to a few friends. If you're on the fence about using a newer company, I hope this review gives you the confidence to choose Easy Movers. You won't regret it.

Wonderful moving company! So impressed with their quick response time and reasonable prices. Super…read morefriendly team and as a bonus- not hard on the eyes! On a serious note, highly recommend this company for any moving needs. They were quick, efficient and careful with all my things.

Secure It Self Storage - selfstorage - Updated May 2026

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