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    SecurCare Self Storage

    5.0 (1 review)

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    Two Men and a Truck

    Two Men and a Truck

    (43 reviews)

    I am extremely disappointed with our experience with Two Men and a Truck…read more After our move, we discovered that numerous items were missing, including electronics, household items, kitchen utensils, children's belongings, and irreplaceable sentimental keepsakes such as my son's handmade baby quilt. When we reported the missing items, we were told an internal investigation would be opened, including a review of video footage. We submitted a detailed list of the missing property in November 2025. After waiting approximately eight months for an update, we ultimately had to follow up ourselves, only to be told there was no evidence that anything remained on the truck at the end of the move and that the company would not accept responsibility. When I asked to review the truck photographs that were referenced as part of their decision, I was told they could not be shared due to employee privacy, despite those same photographs being cited in support of denying our claim. We were also informed that if we wished to file a police report, the company would cooperate with law enforcement. I understand that mistakes can happen during any move. What has been most disappointing is the lack of accountability, the lengthy delay in responding to our claim, and the inability to explain what happened to so many missing items. At the conclusion of the move, the crew left quickly while we were occupied documenting damage to our newly built home and several pieces of furniture that occurred during the move. Our attention was understandably focused on those issues, and we later discovered that numerous belongings were missing. We entrusted Two Men and a Truck with our family's belongings, including items that cannot be replaced. Unfortunately, our experience left us without answers and without possessions that held significant sentimental value for our family. Based on our experience, I cannot recommend this company.

    Thank you for your response. I do, however, need to correct several inaccuracies…read more First, I'd like to understand what you consider "constant contact." We had to contact corporate twice because we were not receiving responses or meaningful updates from your office. If communication had truly been constant, there would have been no reason to escalate the claim. Throughout the process, we promptly provided every requested document, receipt, photograph, and piece of information. We answered every question as quickly as possible because we genuinely wanted to reach a fair resolution. You also state that the receipts were requested so you could contact the manufacturer to determine whether the furniture was repairable. That was never communicated to us. If you review the email chain, you specifically told us, "That's not the purpose of sharing the receipt." At no point did anyone say the manufacturer was being contacted. Our repeated questions were simple: Could your vendor actually repair our furniture? How was the settlement amount calculated? We never received clear answers to either question. Instead, we were repeatedly told this was an "either/or" situation: either accept a repair or accept a payment without your vendor ever inspecting the furniture to determine whether it was even repairable. We asked multiple times for clarification before making a decision because we wanted to understand how you arrived at the proposed amount and whether repair was actually possible. Those questions went unanswered. Your final email simply recommended that we accept the payout, despite it being only a small fraction of what we paid for furniture that was only a few months old and was damaged while in your care. You also mention that Aaron "did not make a decision." What your response leaves out is that we experienced a family emergency during that time. Aaron even emailed to let you know there would be a slight delay in responding and that he would get back to you as soon as he could. Rather than waiting for that response or addressing our outstanding questions, you mailed a check without any further communication or explanation and declared the claim resolved. We do not consider this resolved.

    Colt Moving - Haven't found any out there to replace it and fixing it will cost more than the measly insulting amount they gave me!

    Colt Moving

    (161 reviews)

    Long story short - highly recommend this company!…read more Moving day didn't go quite as planned -- the movers' truck broke down on the way to our house, which put us several hours behind schedule. But what really impressed me was how hard the crew worked to make up the time. They brought in additional people, hustled all day, and did everything they could to get us caught up. Everyone we worked with was polite and professional. There were a few minor issues with scuffs/chips to walls, baseboards, and flooring during the move. I reached out to the company, and while there was a brief delay in getting everything resolved (this is the height of moving season), they ultimately made everything right. They connected us directly with their handyman, who came out and repaired everything, going above and beyond and with a smile! After all was said and done, I really appreciated that the company stood behind their work and made sure everything was taken care of. I would use Colt again and have no hesitation recommending them. Thank you Colt Moving!

    We had an absolutely awful packing and moving experience in mid April of this year with Colt. They…read moreruined and broke so much stuff it's insane. There is no way the reviews on here are correct. I suspect they make the bad ones go away so I'll make sure to post this everywhere. My mom's group is full of stories like mine about Colt. There were 30+ negative versus 2 positive. Reviews on there state they break and ruin your shit then won't reimburse. I haven't filed a claim because I'm no where near done unpacking yet but I won't be shocked to get completely ignored like everyone else and if that happens, I'll go to the BBB and anywhere else I can... news.. wherever. We paid them a crap ton of money so this kind of damage is insane. NEVER EVER HAVE THEM PACK FOR YOU! They did not wrap any of our furniture. They put gouges and scraped up walls in our old house. They left trash all over our old house... soda cans, bottles... all kinds of crap. They packed **SIX** family photo canvases together in one box with zero packing paper so the frames rubbed on each other and ruined the pics. Who does that?! So much stuff ruined. It cost us almost $20k to move, I can't afford to replace this stuff they ruined! Please think twice and ask around before you use Colt Movers. Look in the Westfield chatter and moms groups. Ask around. Don't rely solely on these reviews that they can manipulate.

    My Movers

    My Movers

    (84 reviews)

    My Movers Inc. was a fantastic moving experience. Fast, professional, no surprises, minimal stress…read more Very fair pricing for the high quality work they do. I cannot recommend them highly enough. We hired My Movers Inc. for an interstate move (about 12 hours away.) After a short phone call, they responded with a rough estimate based on the size of our home the following morning, which was a great response time. They scheduled an in-person walkthrough that week, showed up on time, and had an itemized, specific estimate by the end of it. We were able to schedule the move then and there, and were given guidelines on how to pack our things for the move and what wasn't allowed (e.g. liquids, fragile loose items, etc.) on the truck. Movers showed up right on schedule and cleared our packed belongings and furniture in under 2 hours. Similar story for unloading: they arrived right on time, and got all our stuff off the truck in 2 hours. Even though we didn't have a ton of stuff, I was impressed with how quickly they were able to load and unload. Everyone we interacted with throughout the process was friendly and polite. We ultimately came in slightly under the original estimate, which may not always be the case, but I appreciate when a business estimates high. Pleasant surprises are always better than unpleasant ones. :)

    The movers were great, fast, and professional, would give them 5 stars. Taking away 2 stars because…read morethe estimated cost was pretty far off. Was estimated $1600 and ended up being about $2300. I know estimating isn't going to be perfect but a $700 difference on a $1600 estimate is pretty significant.

    SecurCare Self Storage - selfstorage - Updated September 2026

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