Cancel

Open app

Search

Second Opinion Services

4.1 (13 reviews)

Services - Second Opinion Services

Car inspectors

Second Opinion Services Photos

You might also consider

Recommended Reviews - Second Opinion Services

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Pat J.
141
5
0

6 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of R K.
0
13
4

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of TJ J.
34
4
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Second Opinion Services

Review Highlights - Second Opinion Services

Norris provided a nine page report, with photos, and a great follow up phone call to explain anything I wanted.

Mentioned in 11 reviews

Read more highlights

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Capital Dent Masters - This may be one of your vehicles sitting out front on a waitlist.

Capital Dent Masters

(84 reviews)

Park Hill, Northeast

I cannot overstate how much you should NOT consider CDM for repair jobs. I came in with a dent in a…read morerear quarter panel. The dent was decent in size, but I knew for a fact that it was a PDR job. I knew this because I'd taken the car in to other body shops for estimates and was shopping around for the best deal. CDM sent an ABSURDLY inflated quote of almost $3,500 including blending the read door, blending the aperture panel, overhauling and/or removing unrelated trim and bumper components, etc. Look, I get it. Repair work isn't cheap and it's not unusual for shops to pad estimates if insurance is paying (it wasn't in this case and I was paying out of pocket). I wrote back giving them an opportunity to provide a revised, honest estimate given that I already knew this was a PDR job. They sent back a laughable revision, only decreasing the price by $500 to a whopping $3,000. Here's the kicker. I had my lease financing company do a pre-return inspection and estimate. This is the entity with the biggest motivation for a like-new repair job. Their estimate for ALL excess wear and tear including the dent and some other dings and scratches was $550 total. Bottom line: CDM tried to overcharge me by $3,000. They're predatory and should avoided at all costs.

Well if you have a black car they're on the judgmental side. I'll get back to that…read more First off, there's nowhere to park. You circle around confused. Where do I put this vehicle? Once you find something, you're probably late for your appointment. Then, you will get greeted by an attractive female who... I can't say, but something's definitely off, guys. My car evidently was an issue for being black. She kept saying "your car is black so I can't see the hail damage" whilst she uses tools right in front of me for being able to see the actual hail damage. Then, after being rude about the color of my car she says that she will not send me a quote in writing, which is what I needed. Listen, if it ain't in writing it never happened, yet as a business she refused. Definite no-go and shady from my personal experience.

Lucky Legend Automotive Services - Inside the engine cylinder of a 2016 Audi Q7 (intake & exhaust valves)

Lucky Legend Automotive Services

(5 reviews)

About 2 go out of state road trip and stopped by to get my car ready to roll , Lucky Did The Job…read moreand Did The Job Well . I was In A Rush , But He Didn't Rush The Job. 5 Stars , Support Local .. Support Lucky

I strongly recommend NOT using this shop for anything beyond very minor work (at most an oil…read morechange). Before authorizing any significant repair, read the BBB complaints. I wish I had. En route to DEN airport, my steering tightened and car started smoking due to what appeared to be a serpentine belt issue. My roadside assistance allowed for 10 miles free towing, and I found Lucky Legend Automotive through Google. It was close by and reviews were fine. I spoke with Lance, who sounded confident he could fix it quickly and affordably. Based on that, I had the vehicle towed to his shop, which operates out of his personal garage at his home. Initially, things seemed reasonable. He replaced the serpentine belt and tensioner after a few hours, but the issue was not resolved. I left on my trip and he called me and told me the power steering pump was damaged and needed replacement. I authorized the repair and paid approximately $1,600 total ($565 by credit card when I was in person and $1,056 via Venmo at his request). The pump itself was billed at $593, which I later learned was significantly marked up. After more than a week, I picked up my vehicle. The power steering wasn't working and steering was extremely tight. I was told it would "loosen up with driving." I drove the car home without power steering. He also left an unsealed bottle of power steering fluid in the car, which leaked onto my floor mat. The next day, I took the car to Stevinson Toyota West for a second opinion. They diagnosed that the power steering rack and lines were damaged because the system was not properly cleaned when the pump was replaced. Debris from the failed pump contaminated the system and destroyed the rack. The repair cost me roughly $4,500 including a rental car. I texted Lance, explained the diagnosis, and asked if the dealership could remove the pump and whether he would refund it. He explicitly agreed in writing. Based on that authorization, I had the work done. We agreed I could bring the old pump back for a refund. When I brought the pump back to him, his position changed. He claimed he owed me nothing and offered a $100 credit toward future work instead. He then began citing what can only be described as incorrect and threatening "legal" language, claiming he was not liable and referencing clauses he misunderstood or misapplied--even though I had his written authorization to proceed with repairs elsewhere. He said his vendor would not accept it back since another shop took it out (which he confirmed was fine to do) and told me he was "dead broke" but promised verbally to make it right. That never happened. Separately, my AirTag went missing from my keychain. He admitted he threw it into bushes near his house because he thought he was being tracked. It was never recovered or replaced as he had promised. He told me to reach out to him in a couple of weeks and he'd make it right. After this, he blocked my phone number.. The only reason he contacted me again was after I filed a credit card chargeback. At that point, he doubled down, again claiming no responsibility, and stated via text that although he was aware of our prior conversations, he had been impaired when making those promises and was "not thinking clearly." That statement alone should concern anyone trusting this person with their vehicle. Bottom line: I paid $1,600 for work that did not fix the problem, contributed to further damage, and required thousands more to repair. A refund was promised in writing and later denied. Communication stopped once money was requested back, and legal intimidation replaced accountability. I support small businesses and independent shops, and I did not want to write this review. But I feel misled, overcharged, and stonewalled. Based on my experience, this is not a reliable or trustworthy business for major automotive repairs.

Second Opinion Services - autodamageassessment - Updated May 2026

Loading...
Loading...
Loading...