The customer was excellent. Alvaro was very communicative. Alvaro also worked expediently and did…read morea great job on my CV axle replacement. And he cleaned up well, no mess left behind. I couldn't be happier with the work. It was a great value as well!

I am extremely grateful to have found Al. My car AC went out and little amounts of oil were leaking…read morefrom my 2019 Jeep. I went to Yelp to contact a few places and I'll responded immediately saying he could come over for a full car inspection. He was at my house in an hour and knew exactly what my car needed, what pieces needed to be replaced, and recommended replacing a few plastic parts associated with the oil seal and engine stuff with metal ones to avoid future problems and explained why these things were causing my car issues and why they needed to be replaced. I really appreciated how well everything was explained, and trusted him immediately as his knowledge was very evident to look at my car. I asked him to take a look at the engine, brakes, and I needed a few other things looked at and I'll knew exactly what the problems were and gave me a quote and said I could bring it by the shop and he would have it fixed by the next day. It was ready as promised, and fine initally. Then when I drove a few hours later, there were new issues and I was lucky to make it home so I contacted Al at 8pm and instead of responding the next day, he came over at 9 PM on a Friday night to pick my car and take it back to his shop which was a huge relief to me as I planned to drive to the mountains the next day and was sure I'd have to cancel my trip. He figured out what happened and fixed it immediately. Al truly went above and beyond and is so knowledgeable and knew exactly what was causing an issue and understands systems and recommend preventative service. He confirmed everything in the engine was connected properly, washed it down, and replaced my cabin filter for free. Thank you!!!

Do not recommend. They did not recognize a vehicle and work they did previously and attempted to…read morecharge for the same issue. They misquoted me as saying "just get the car running" instead of getting it drivable. The. They contrived a bogus recall story and passed us off to a dealership when there was no recall just cause they didn't want to own up to their bs.

Josh at Applewood responded promptly during the evening hours, was able to look at my vehicle the…read morenext morning, and quickly diagnosed that what I feared might be a larger problem, was a relatively easy fix. He provided a full inspection with photos and explanations but never tried to upsell me. Josh's communication, honesty and thorough explanations will make me a return customer. Highly recommend for your vehicle repair needs.

First I want to say Tristan was very responsive and friendly . I had a serpentine belt go bad and…read moredecided to try and replace on my own . In that process I broke my radiator fan . Tristan was extremely helpful in getting a tech sent out to my house . Seth the tech sent out was very knowledgeable , professional and friendly. I'll use these guys again and will recommend to family and friends . Thank you guys !

Seriously saved me from sooooo much money. My transmission went out and they quickly got a new one…read moreand also found another problem in the process that saved me from a future headache. So grateful they got me back on the road so quick and without me having to pay my entire life savings. So respectful super kind and fair. They rock!

I had a close relative pass away very suddenly and his car was passed down to me, I didn't know…read morewhat all the car needed done and I genuinely can't stress enough how kind and helpful HP Automotive was. Not only did they replace the brakes that needed replacing but their full inspection told me what the car will need in the future and when. Fairly priced services and incredible customer service, as well as reliable work. I'm really happy with my experience and I'll absolutely be returning.

These guys are awesome! Any services I've scheduled were completed when promised!!!…read more I highly recommend HP AUTOMOTIVE in Lakewood!!!!

Joel was super helpful and very prompt. He provided full service, guaranteed his work, and went…read moreabove and beyond; not only fixing our issue but also giving our car a full inspection. Highly recommend!

Great experience, honest and true all the way through. Highly recommend & Will definitely be back!read more

Excellent service and repair. They saved me several thousand dollars vs the Greenwood Village Lexus…read moredealer!

My experience tells me these are good, honest guys who will not sell you anything you don't need…read more They do a terrific job.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

Had a Transmission rebuilt for a ram 2500 diesel and we were strongly convinced from them that we…read moreneed a rebuild with billet parts. So we did but unfortunately there warranty was only a year and take a guess. A few weeks right after the warranty the tranny grenades itself. They cant do anything to help except charge us another 12-13k for another junk rebuild. Anyway don't do transmissions here and definitely find a longer warranty. This was a company vehicle and we wanted to have a relationship with a mechanic for our fleet but when I called back the immediate no help, and made it seem like I was lying when they told me they need to see it. It was at AAMCO they showed me the damage so I wasn't lying

I called to get the fuel filter replaced on my Denali. Jim got me in and out on that same day. The…read morestaff is very good and attentive as if they were working on their own vehicle. well done!