Got taken for the biggest ride of my life here. Brought a toyota 4runner in with oil combustion issues. In the past, I tried to fix this car multiple times with no luck. Was assured that they'd found the ACTUAL cause of the oil combustion. Thousands of dollars later, my 4runner still combusted oil. read more

Excellent service and repair. They saved me several thousand dollars vs the Greenwood Village Lexus dealer!

Toy-Auto Masters were ready for me at my appointment time. They estimated one hour for my service (oil change) and it took 45 minutes. The staff was friendly and respectful. I'll be going back for my next service. read more

This place is incredible. For the amount of auto shops in denver, it can be tricky to find people you trust. Immediately upon talking over the phone with Brenna, we felt reassured and valued. We asked if they could look over some weird lights in the car and not only did Brenna explain all the reason why it might have happened, but she helped us troubleshoot and gave us advice for the future if the lights come back on. She was so thorough and even offered to check our tire pressure and fluid levels for free. We couldn't have asked for a better experience and will be recommending this place to anyone in the area. Thank you Brenna!!! read more

Took a subaru in for pre-sale inspection.. First yall said the car was in great shape and passed inspection...then lied and said my rack was leaking. Couldnt really point out where except he points to some grease on the steering input shaft -which doesnt leak power steering fluid ..Also, the car is a 14 forester and has electronic power steering -which typically dont leak ...LOL So, we left and I called groove subaru to confirm about the electronic rack. called the shop only to hav the guy first try and lie -then stated that the buyer was using the whole "inspection process" to renegg on the sale and was for some reason "scared" to tell us . WTF guys? why did you blatantly lie to us? We even took the car to another reputable suby shop and put it up to confirm the car 1. definately has eletronic rack that dont leak like that and 2. the rack in that car was perceftly fine and definatly not leaking. So, yall in the business of being hired to lie to people and waste their time? -or were yall just trying to get that old man to buy a rack that he didnt need ? Either way you folks lied . read more

So I showed up at closing time with a locked up running light housing. Grease Monkey could not fix but Toy Auto was two shops down and Ty went quickly to work on it. It took some clever thinking and a bit of muscle but he was able to get it working without having to buy a new housing. I'm so grateful. Everyone in that shop were kind, professional and informative. They will have all my business going forward. I can't believe they stayed late to help..... so Greatful Thanks Ty and crew. read more

These guys are great! I've been a customer here for a while and love these guys. There's been some unfortunate problems on my vehicle this year and these guys always take care of me and get the job done. If something fails/breaks that they previously fixed, they replace it at no additional cost. They stay true to their word and do not charge you for unnecessary items like most shops try and do. They're here to help you! The new owner Jay is doing a phenomenal job and I will be a lifelong customer. read more

Jay and the team at Toy-Auto Masters are amazing. Extremely knowledgeable and will take great care of you. Can't recommend them enough!

Can't say enough good things about this shop!!!! Best repair shop I have ever dealt with and one of the best customer service experiences in general! I was about to salvage my '99 4runner because it needed a head gasket replacement. Shop I had it at offered me $1,0000 to buy the car. Called a couple of shops to get estimate to repair and try and figure out what the car was worth. Jay at Toy-Auto was the only one to talk me throughly through my options and encouraged me to have the work completed, if the rest of the car was in good shape, because it would be worth $8,000+!. He also had the best price estimate for the head gasket replacement! I have the car back and it's running better than ever! If you're needing work done on your car, give these guys a shot. You won't regret it! read more

The #1 mechanic shop in Denver hands down. Dave and Jay did a great job at explaining what was going on with my highlander, what needs to be done, and they went the extra mile to make sure they knew exactly what needed to be fixed so I didn't have to spend money on extra repair costs. I love their honesty, transparency, and mastery with cars. I got my Toyota Highlander towed in because of what seemed to be a transmission issue. Dreading the cost of a new transmission, I got a follow up from the owner Dave who was very informative on the phone. He explained to me that after more testing, they were able to see that it was merely an electrical issue with the speed sensors. Once they knew what the problem was, they were able to get it fixed in 24hrs and I was back on the road. read more

These guys are amazing. Very professional and knowledgeable about Toyota's. I have been to a few shops recently and let's just say, I will never take my 2nd gen 4runner anywhere else as long as these guys are in business. A lot of work is custom on my truck and they had zero issues taking it in and getting everything situated. I had replaced a fuel pump myself with an aftermarket one but seems the 4runner didn't like it. With it being new, I didn't suspect the pump to be the cause of my issues but after a quick diagnosis from them, my fuel pressure was low, so low the truck wouldn't run. They got me a new OEM pump and I'm back on the road again! read more

Toy-Auto Masters - Auto Repair Near Me - Englewood, Colorado

My car repair was done poorly. I had to bring the car back once. I had to bring it back twice. The problem was misdiagnosed and cost me over $700 in unnecessary work. The communication with management was awful and when I wanted to talk about the issue I was blown off or talked over. I will never bring my car back to this place after how I was treated and how much time and money they cost me! read more

What a great place to take your car! Dave, Jay, Grace, the whole team were terrific. They took great care of me and my car, communicated clearly about what was needed and how quickly they could get the work done. They treat their customers really well. While my car was being repaired, I heard them talking with other customers who they consistently treated with respect and with clear communication. My car is fixed and I had a very positive experience. That is the way to run a successful business. Thanks. read more

I noticed my recently purchased 4Runner dripping a little bit of oil on the driveway, even though the oil had just been changed at the "dealer" as part of their vehicle preparation. Not to take a chance, I visited Toy-Auto Masters where my wife brings her vehicle. Jay and his crew checked it out for me on the spot, tightened & cleaned things, and sent me on my way. "Just a sloppy oil change" by the dealer. I'm convinced Toy-Auto Masters is committed to doing the right thing for their customers, and keeping our vehicles properly maintained for the long road. read more

THIS IS THE BEST PLACE TO COME IF U WANT GOOD SERVICE! Every time I come here not only does my car run better but u feel better. The whole staff beam kindness like rays of sunshine. I know when I come here I will get great service for a great deal. This shop is one of my favorite places to come in denver not even in the auto shop category just period. I always leave giggling, smiling and bittersweet about how I won't have to return for awhile. read more

Jay at Toy auto Masters fixed an electrical problem on my Acura TL that was difficult to diagnose and was unresolved at the dealership. The mechanic at Toyota-Auto Masters researched the issue, fixed the problem and refused to charge me. My timing belt was replaced there and the car has never felt better. This is the first yelp review I have written and I did it because I was really impressed with the service I received. read more

I took my truck to this place for a check engine light problem. I told Kim what the problem was and what has already been done to fix it and that did not work. He told me diagnostic is $150. They diagnosed it and told me it will cost $365 to fix. They fixed it and changed oil. Unfortunately, the problem returned before I got home which is about 7 miles away. I called Kim and told him. I took it in two more times at their requests without a fix. On the third time, they said they performed a special test (smoke test) that fixed the problem but found other problems that needed to be fixed that will cost $365 again. I responded that I will fix those new problems as soon as the original problem is fixed which brought Jay Volesky, General Manager into rage. He threw my key on the ground and asked me to leave the premises. This people don't know what they are doing. Stay away from Toy-Auto Masters unless you want to do something simple like changing oil. They have no idea about Toyota. read more

Great responsive service. I had squirrel damage for the second time in a month, and they were able to resolve the problem and get my truck back to me within a few days. I appreciated their ability to fix a very complex issue in a short time and reasonable cost. Great place! read more

Very highly recomend. I live way out of town, and both my shocks and struts were shot. I called in and they got my car in at 730 the next day and had it back to me by 4. Amazing communication. Jay told me exactly what the price was for each repair option and helped me decide exactly which one was going to be better for me. He never tried to get me to spend more than i would have needed, and i got my car back in amazing shape. It feels brand new, with the tightest suspension i have ever felt in a car with 200k miles. Would recommend him any day. read more

I hit the jackpot on my move when I found Toy-Auto Masters on my first try. Reliable, knowledgeable and responsive in servicing both my Acura and Tundra. In a sea of snake-oil con-men it's refreshing when you find a service business you can trust and count on as much as you can count on your Honda/Toyota/Acura. Best of both worlds. If you have a Toyota,Honda, or Acura, and in South Denver/Englewood, these guys are your place. read more

Dave and Jay have done a great job with our two Toyota vehicles. They are flexible, great communicators, and always give us fair and honest prices. Highly recommend using them as your local shop! read more

It's too bad they lost me as a customer after my first visit. Came in for an oil change, remount my passenger window, an emissions test for registration and I left with a $1000 bill. I brought my car in at 8:30am hoping I could pick it up before they closed. I am pretty sure they forgot to schedule my appointment because they asked me all the same info I gave them over the phone and didn't have any records of my info. They needed to get clips for my window which delayed my pick up to the next day which seemed reasonable. They called me early the next morning and said "your window is up and might fall down again and it's about $120. Also your car was dead this morning and needs a new battery (about $120) and your brakes are to the metal and need to be replaced ASAP and will cost $660" My initial thought was "well it never died before today, but if you say so!" They kept the car for another day without updating me that's what they needed. When I showed up to pickup my car late the next day I waited about 20 minutes for anyone just to show up at their counter. I called their phone line 4-5 times over 10 minutes just to see if they would come answer their phones. Once I got my bill I found out they were only talking about 2 brake pads and 2 rotors over the phone rather than all 4. The miscommunication made that price feel steep. I didn't have time to discuss price and I honestly didn't know what they should cost. The first thing I did after I was call the Lexus dealer to see what it would cost for two brake pads/rotors for my year and model and it would of been about $475 out the door. I also looked at my make and model online and found other people paid closer to $400. Additionally, I realized the battery they replaced was only a year old... I had just bought a new alternator and battery before I made a trip last summer. I still paid for a new battery based on their recommendation. I am not even sure if they assessed the health of the battery before replacing. Lastly, as mentioned at the beginning I came in for an oil change, my window, and an emissions test. They forgot the emissions test. I am guessing because they never recorded my appointment originally and the guy I talked to the first day seemed like he couldn't be bothered by anything else after I said I needed an oil change. I regret not shopping around. I do not trust this place and it is unfortunate because I was looking forward based on their location and the other reviews. read more

Took my car to Toy-Masters instead of the overpriced dealer for routine maintenance that was no longer covered by warranty. Toy-Masters did a great job. Efficient and cost effective. They checked the car over thoroughly and gave me peace of mind. I highly recommend their services. read more

DON'T GO HERE. I took my 3 Toyotas and 1 Acura here for 22 years when Dave was the excellent owner but I think it's under new ownership. I just got my Acura back from a routine oil change and was shocked to be charged $216, 3X normal. I'll never take any of my cars back there again. read more

my young friend had her 22 year old subaru towed to toyauto recently and the estimate for an alternator was outrageous. couldn't get a straight answer why the labor was over 400 dollars for a job that was to take an hour (or less), unless their hourly rate is 400 dollars. the alternator she purchased was around 200 and she installed it with the help of her boyfriend and youtube....it took these two inexperienced people 2 hours to figure it out....Jay's estimate was 900 and some change. He's lost me as a loyal customer. Shame on you, Jay. Oh and he offered to purchase the car from her....What? read more

Excellent service from a certified master technician, Toy-Auto is perhaps the best Toyota shop in Denver

READ THIS!!!! I took my Tacoma in to get new struts and shock absorbers put in. I went to a different place and got quotes $715 for the job so I called around and found toy auto. I spoke to Dave the owner on the phone and he quoted be $475 for the same parts and labor so of course I went with the cheaper deal. I took my truck in first thing in the morning 8:30am as Instructed by Dave he told me it would be better to have the truck in early to have the job done. I was greeted by Dave and he remembered our phone call. He said he'll have to review the order to give me a quote (even though we already discussed a price over the phone) I left my truck there at approximately 8:45am. I get phone call around 9:30am from Dave saying after reviewing the order and labor the total will be $540 a $65 dollar difference not a big deal but the first RED FLAG of his dishonesty. I asked him an estimated time he said it'll be a all day thing but call back around 3pm. Time went by and it got closer to 3pm so I went to the area to eat near the shop. I got to the shop around 2:45pm I was early so I decided to give them more time before I popped in. I walked around the block and to my surprise I found my truck one street over on Radcliff Ave untouched. I crawled under the truck and noticed nothing had been replaced! At this point they had my truck for 6 hours. I walked into the shop and asked Dave if he had an estimated time on my truck he said he'll check with the mechanic, he popped into the bay and returned saying "he's got a Tacoma back there he's working on must be yours" I described my Tacoma "red with a grey camper top?" He said "yep that's the one" I said " that's funny because I just saw it sitting on Radcliff untouched. He started to scrabble for an explanation that they were busy with cars which I totally get but why lie to the customer's face and tell them the truck is in the back? At this point I asked for my key and left the shop. This was just my experience I understand a shop can be busy but catching Dave in a lie was enough for me never to trust this place. read more

Jay Volesky was my savior today! I'm on a road trip across Colorado and I thought I messed my Tacoma up real bad but after 15 minutes with Jay he had her purring like a kitten:) It was such a huge relief and I can't thank him enough! I highly recommend them if you're in the area:)! read more

I took my car to a commercial car shop and they charged me $90 to diagnose the problem and $600 to fix it. After searching around I decided to give Toy Auto a try. Everyone is so helpful, the owner introduced himself and made sure I had a rise home. They were able to fix the problem, do an oil change and install a new battery all for less than what the commercial car shop wanted. They even told me to follow up in a couple days to let them know how the car is (even if it is perfect). I'm definitely only taking my car here from now on and I highly recommend Toy Auto! read more

Why 5 stars, here's why: 1. Dave and all his crew are very nice and friendy, and that is important when you grumpy that your car has a problem (not that I knew I had a problem after getting a "25point" inspection at the dealer). 2. Shuttle Service - always nice, especially at an independent shop. 3. The mechanic came out when I picked up so I could ask him any questions. I love it when I can talk to the mechanic at pick-up time. 4. Honesty and Intregrity! Yes, exactly. (see below) 5. It seems they don't want to take your money unless you need to spend it. Wow, what a concept! I took my Toyota Sienna to the dealer and had it aligned, oil changed, and an inspection (we're getting ready to drive over the Rockies and back and I told them to please inspect thoroughly). The dealer returned it with no problems reported. The dealer also mentioned I was due for a 30k service but I'd have to make another appointment for that (seriously?). So, I took it to Toy-Auto Masters to get the power-steering, transmission, brakes and coolant flushed for safe measure (what was left on the 30k mtc over what I already did) - the car is 4 years old now. Dave told me he'd inspect them all and flush unless it looked excellent. The expected bill was about $430. Toy-Auto Masters called me back a little later. They would do the brakes ($120), but didn't want to do the others because the coolant is life-time, shouldn't need flushing and looked great, plus I had a leak from the Transmission Pan Gasket that they said the dealer should repair under warranty. Also it had a leak from the Power Steering Rack. They suggested I take it back and push for a "good will" repair on the steering rack. They were honest enough to tell me what the dealer didn't (I'm guessing the dealer would have waited til spring when my powertrain warranty expired), and to send me back to the dealer with details on what was wrong. So, in the end, Toy Auto Masters gave up $300 (or a couple thousand if they just said they'd repair it) and the Dealer is doing the repairs, plus Toyota is covering the power steering rack parts ($600) and I only pay for the labor ($330). All in all, I'm paying what I expected to pay but I'll have two issues corrected too. That is why I am giving them 5 stars. While I still have a warranty on the power-train until next March, I'm taking my van to Toy Auto Masters from here on out. 2010/12/17 update : A couple months after this visit we got the engine warning light and some other signals. Toy Auto Masters again pointed us back to the dealer to have our Catalytic Converter replaced. This would have been a very expensive repair, but they told us about the 8yr/80k warranty on emissions equipment. We also had them replace our broken right side mirror, a quick and great job. 5 stars again! 2011/03/23 update : Yep, same thing, great service. Was thinking of doing some work on my car, but after looking at it decided I didn't have time to try it. I took it to Toy Auto Masters and they did the work using my parts and then even better, the bill turned out about 20% less than the estimate. Honesty and Integrity. Oh, and my car is running really well now. read more

I wouldn't take my vehicle anywhere else. Jay and Dave are master mechanics, excellent communicators, and fair when it comes to pricing. They will not disappoint. read more

Differently worth 5 stars. I used to take my Tacoma there. Always got good advice, work was done quickly and professionally. I never felt pressured to make insignificant repairs. When my truck was on its last legs, they advised me to sell it rather than attempt to repair. My girlfriend felt comfortable there and felt they were not talking down to her, or trying to take advantage of her. read more

After 10 years of being a customer at Toy Auto, I recently had my first issue with the company. I spoke with Dave (the owner) directly, and he quickly made sure everything was right with my vehicle. Integrity is not something often found in an auto shop, but this is the place to go for that, friendly service and greetings from Phil at the front desk, and quality work. Highly recommend!! read more

Service was great until they rip you off. They priced me a part at $410 for an ac line. So I called Lexus and their price was $340 msrp. I messaged them and went in and came to no resolution, just a bunch of excuses as to why they charged me close to double of what the part actually costs. My point is this, until this company stops price gouging and taking advantage of people, I wouldn't trust them or get a invoice first and do your research to make sure you're not going to get ripped off. read more

I took my RAV4 here a couple months back and had to have a lot of work done (timing belt, water pump, suspension, power steering rack). They did a great job and my car is running like new. I had been debating on whether to just give up on my car and buy a new one altogether, but I'm so glad I decided to go forward with the repairs. Great job. This is the 2nd time I've taken my car here and I'd recommend them to anyone read more

Great service and friendly staffs! Phil was a pleasure to do business with and the technician went above and beyond on the service (fixed my shift knob). Definitely one of the few honest mechanic shops. read more

I highly recommend them. Customer service and excellent knowledge in the repair business is what makes them shine. I own a Honda and a Toyota and will only use Toy Auto Masters for my repairs. I can't say enough about how satisfied I am about this business! read more

My dad has been taking our family cars here for 15+ years. Naturally, when I got my own Toyota, I started taking it here as well. For 10 years I have always been very happy with the work they've done on my vehicle and the customer service I have received. I have recommended them to many people. I even followed them when they changed locations. I don't know a lot about cars, but I always appreciated that they didn't talk down to me and I didn't feel taken advantage of. Because of the loyalty I've had, I was extremely disappointed with a recent experience I had. Last week, I brought my car in when a bunch of warning lights came on and it started behaving weirdly. In addition to some regular maintenance, I was told that I needed a new wheel bearing and possibly a wheel hub. Upon further inspection, it turned out I only needed a new wheel bearing. Four days later my car was ready to be picked up. I asked for a price total over the phone and was told $768.79. I got to the shop and noticed that the invoice listed the cost for the wheel hub that I was told I didn't need. I pointed it out and Dave immediately adjusted the invoice saying "that will save you about 100 bucks." I paid $654.06 and left. Within minutes of leaving the shop, the same warning lights came back on. The car was making a horrible noise and seemed worse than before I had dropped it off. It seemed weird that they wouldn't notice this during a post-service test drive. I went back to the shop and one of the techs took my car out for a drive. I was told that the new wheel bearing was defective and they would put in a new one under warranty. Unfortunately, it was Friday which meant I would be without my car for the weekend. I was irritated that this wasn't noticed prior to me picking it up, but I tried to be understanding. Monday rolls around. It was 1230pm, and I still hadn't received an update on my car. I called the shop about the status and found out that my car was fixed and ready to be picked up. I show up at the shop and am told that my total is $214.23. I was obviously surprised since I had already paid once before AND no one had called to inform me of any additional work that needed to be done. I was told that I did, in fact, end up needing a new hub. I was frustrated because I had previously been told the hub was not damaged. However, more upsetting to me was that removing the hub from my invoice just days before saved me $114.73, yet now the price for the hub was $214.23. I asked about the difference in prices (at the time I didn't have my notes to see exactly what the numbers were) and my concerns were shrugged off. No effort was made to try to explain the difference or what was going on. I was told that they were "not trying to pull the wool over my eyes", but that's exactly what it felt like they were doing. I am so disappointed in both the service to my vehicle as well as the customer service I received. Even more disappointing is that now I have to try to find a new mechanic that I can trust. read more

These guys did a great job repairing the air conditioning on my old Lexus, and provided an 18 month warranty on the work as well. All for much less cost then the Lexus dealers were estimating. Don't expect a Lexus dealership's waiting room, but the quality of service is as good or better. read more

My check engine light came on and Dave got me in right away. Unfortunately, the prognosis was NOT good. Due to another business's neglect and incompetence, I have severe issues with my car. But Phil and Dave sat me down and explained everything, apologizing repeatedly for being the bearers of bad news. They were very sweet and understanding, and their mechanic spent hours determining what the problem was, with minimal charge. They gave me a ride home and are currently helping me work through the issue with the business at fault. I LOVE this place! read more