Love this place!! The best for my rideshare vehicle!…read more They give me heads up suggestions and make sure to get me competitive pricing.

THERE'S A THIEF IN THIS SHOP. I really wanted to give these guys a good review, but the techs there…read morehave sticky fingers and now I'm out a $200 knife and have a broken hub cap. That's what I get for assuming the shop had some integrity. Now I know why they have this sign up. These guys will steal and break your stuff and act like it's just part of doing business with them.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

The response by Vlad with my review is incorrect. It was not 4 months later when I came back to…read morecomplain about my car pulling to the right. It was literally the day I picked it up when the new struts were placed on it. Within that week I had to bring it back for an alignment. Your staff tried telling me "it's just the roads". The other shop you mention was bmw dealership who tried to fix the issue that was caused by this installation. They diagnosed car with new right strut being bent. You said you would replace it and I asked about replacing strut mount at same time. You did not replace the strut and then I brought it back later to have strut mount replaced. You did both at same time! I stated I would pay for the strut mount as it was also recommended by dealership asterisk causing issue since the strut mounts were not replaced in the beginning which is recommended when replacing struts but you decided not to for some reason. Your timeline of events is off Vlad. I immediately complained about the issues with installation and just about every week for months called to see when I could get car in to have it looked at. I offered multiple times to see if anything else needed replaced at my cost. At no time did you tell me that replacing all of the struts and shocks back to oem was at no cost to me. In fact you told me it would be an expense you didn't want to deal with and I responded didn't want to spend additional few thousand dollars to do that. I asked you several times to look at everything and see what the possible issue is, you would not do this, and your response to me is "you tell me what you want me to do"! I mean really? You are supposed to be the bmw expert and you're asking me what to do? I even said multiple times if you think it is the aftermarket control arms then please quote me to replace and let's see if that solves the problem. To this date I still have no quote from you. But here we are 6 months later and I have brought this car to you several times to allow you to fix this properly and you still can't. It's not my fault your work and installation has caused this issue. I gave you every chance to make this right and you decided not to.

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

This is the only shop that I trust to touch my daily driver (2026 RS Q8 performance SUV)- no…read morenonsense shop that has competent mechanics who don't try to inflate your service bill and who know how to keep your Audi running like new. Prices are extremely reasonable (for high performance Audi vehicles) especially when compared to the Audi stealership's service department (where I had purchased my vehicle from this past summer).

This review is quite overdue, but Platinum Auto, and specifically Trent, have earned it. We had…read moresome transmission work done on our 2017 VW here at Platinum. A couple of weeks later, McDonald VW completed some recall work on the car and reported that the transmission was leaking. They recommended that XYZ be done to the car. I quickly called Platinum Auto, and Trent immediately offered to have me bring the car back in so they could put it back on the lift and inspect it. I brought the car in, and they immediately put it on the lift for inspection. They quickly alleviated my concerns when they told me the transmission wasn't leaking at all. Trent even took the time to watch the video McDonald sent me and almost laughed at what they were trying to claim was a transmission leak. I will certainly continue to come back.

I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

UPDATE: 2 months after repair the Check Engine Light came on for same issue. I reached out to the…read moreguys and they told me to swing on by when I can. I stopped in and they quickly confirmed the issue and the following day they had the new part in and replaced the part that was faulty - all covered by them - no charge to me. 5 Star! Original Review (April 6th) Was super pleased! Brought my Cherokee in and they gave me a free diagnostics on the spot - I set an appointment for two days after. They got me in, completed the repair, made recommendations and I was on my way. Super competitive pricing. Highly recommend.

Amazing group of people super understanding and very professional may I add super talented!!!!!…read more10/10 recommend.

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

I trust Jeno's to get the job done right. Love their after hours drop off/pick up service. They've…read morebeen helping my family keep our cars running smoothly for years.

Mobile mechanic that doesn't overcharge? Check. Able to…read moresqueeze a smallish job in? Check. Will I call again? Check, Owner and an apprentice came out to me for a new starter. I paid for the parts up front, then labor after arrival. The work was fast, both were personable and funny, and explained another quirk of my new to me old car. From dead in driveway to driving to work in three hours.

TJ is awesome. Very communicative. Very fair price does great work. Got my mom's car back on the…read moreroad without a hitch. Thanks so much for working with me. I'm definitely gonna have you back for some more and I will recommend this guy to anybody hard worker! He allowed me to supply the parts and he installed them for me. Save me easily $1500 from taking it to a mechanic shop. Didn't leave a mess or anything and made a couple recommendation as well based on what he saw. Thanks Timothy!!!