These folks are great! They went out of their way to get my print job done. They cleaned up my copy…read moreand made it look really great. I was in and out in record time. Thank you, Sprint! I'll use them everytime. ​

Had a small rush job for a board meeting. Did it right away. Local business, always helpful,…read morecareful work.

While waiting in line at the UPS Store, Sabrina addressed the crowd in a very professional manner…read moreand reassured us that they would get to each of us as soon as they possibly could. She empathized with us and reassured us that we were a priority and that they were doing the best that they could.

Gretchen and her crew have always been helpful and courteous to me. Each offers help and…read moreappropriate suggestions for my shipping and mailing needs. I like their service. Thank you.

AIM Sebastopol has always been there for whatever we needed. This time we needed a notary. Kiyara,…read morein particular, has been there for at least ten years -- always professional and competent. What a great local business to support!

I had to return a package via FedEx. She scanned it in, and said to me,…read more"Here is your tracking number, DON'T LOSE IT". i could not believe the way she talked to me. She quickly called over the next customer to get rid of me. This is not the first time I have experienced poor service in this store, they obviously don't care how they treat their customers. Do yourself a favor and don't go to AIM Mail Center. There are other mail centers downtown Sebastopol.

Watch out. The customer service is terrible. Yesterday I had to return a package. The clerk…read moreacted as if I was bothering her, and handed me a slip and said in the rudest voice "Here is your tracking number DON'T LOSE IT". I have never been treated like that before. I almost ran out of there. Do yourself a favor and go downtown to the UPS store or the post office. Stay away from there.

The ladies at A&M saved my Christmas today! I ran out of time to ship my gifts before leaving for…read morethe airport today, so I called A&M with a desperate plea. The owner not only said come on over, she also got my info while I was driving so she'd be ready for me. When I got there they worked fast to pack and ship TWELVE boxes all over the country for the best rates possible, and I was out of there in minutes. Thank you so much ladies!

Darren is an absolute professional on every level. Over two…read moredecades, he has always delivered the highest quality of work.

Skylark makes fine art gyclée prints for me on their big printers. I give them a painting on paper…read morepaper and they make a run of say, 100 for me. They have also made small runs. The prints have to be really really good. Skylark does excellent work. I used to have to drive to Oakland to get my prints. Skylark have a quick turnaround and are not expensive. It's a great place

Incredible customer service and quality work! I needed to print memorial pamphlets in a hurry and…read morewas greeted with handshakes and a can do attitude! Scott and Stevie were beyond helpful and even stayed after closing on a Friday night to finish the job for me. They made the process easy for me and personal touch was greatly appreciated. With their amazing attitudes and fair prices, I Can't wait to go back for another project!

All the five star reviews are definitely spot on! These guys not only did an excellent over the…read moretop job, but they did it the same day! I work in the city so I had to take a day off to stop in. I thought my husband would have to pick the job up on his day off a few days later, but instead Stevie pushed the job so I could have it the same day. This helped so much because I still had other things to do with the project and now I could take my time instead of rushing and using up my weekend. On top of that, they worked out the design to fit more per page in order to use less of my cardstock and ended up costing less than the quote! Who does this? Not only were they efficient but incredibly knowledgeable, helpful and friendly. Awesome doesn't begin to explain how this shop is. Need a printer? Look no further. You won't be sorry!

I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Lester, your rude employee was in denial and deflecting. Of course I didn't care about that. I do…read morecare about what happened to the package that your business was responsible for. There is an important distinction between a threatening customer and a customer who is understandably upset over a missing shipment. A legally important one at that. At the time of my call, the package had been missing for a week. Since then, I have spoken with multiple FedEx representatives who advised me that FedEx has no record of ever receiving the package. The tracking history also does not show that the package entered the FedEx system. FedEx stated they are waiting on communication from you as to the whereabouts of this package and to update them. As of today, the last documented location of the package is your store. There are no further documentation on its whereabouts. Perhaps you and FedEx should talk? What I find disappointing is not simply that the package is missing, but that an upset customer seeking information about a shipment that was entrusted to your business was met with a response that you continue to defend as appropriate. I believe most customers would be frustrated under the same circumstances. A professional effort to help investigate and solve this problem would have gone much further than ending the conversation. Both your response and your employees behavior does not instill confidence that your business had properly handled a very important and legal document. We are still awaiting an update on your investigation to this claim. There haven't been any status updates by you on this either by phone or email. What's eye opening about your reply is how your outreach to me was defending your employee's behavior rather than providing me with an update on this investigation. Seven days have passed. Have you spoken to FedEx corporate?

Great graphic design and illustration. Gary is always easy to work and delivers what he promises!read more

From the owner: We specialize in graphic design that gets you noticed. For print or web: Advertising, Forms,…read moreBrochures, Logos, Websites, Illustration, Technical Illustration, Infographics, Book Design. Free consultation and estimates.

Ginny, from Athena Design, with her depth of experience and close attention to aesthetic details…read moretailored a Website specific to my needs. The artistic composition and layout surpassed my expectations and was offered options that were realistic and worked when needed. After the Website was launched she provided patient instruction for future administration as well as responding to requests and problems I had navigating changes and additions. I highly recommend Athena Design for website creation. R. Louis S. / Sebastopol

From the owner: We specialize in websites, creating identity and branding systems, packaging, publication designs,…read moreand environmental graphics for a wide range of clients. Known for creating beautifully crafted, thoughtfully designed websites and graphics, we also value working with good people for good causes.