I dropped off an important document and paid for next day shipping. Unfortunately the document has…read morestill not even been retrieved from the UPS access point, the drop off time is listed as four days after the actual date I brought it in, and when contacted I was redirected to a different sister store they had sent it to who said they would not be able to help me find the package. Very disappointing experience.

No FedEx office in town?! No problem! Bring any FedEx packages here and they'll ship them for you!…read moreThey can help with FedEx, UPS, and USPS. I've been in twice so far, and both have been positive experiences with short wait times and friendly staff. I went in once to ship a return via FedEx - they scanned it and gave me a receipt and I was on my way. But before I left I saw that they sell packing peanuts, among many other things (packing/shipping-related and not). So I returned to recycle some packing peanuts and they happily accepted them. This newer store is conveniently located in the Big Johns shopping center at the north end of Healdsburg. Park once to ship packages and buy groceries! They have another location in Windsor. Happy to have them in town and I'll definitely be back.

I came in yesterday morning to ship a tea set to my sister in Oregon…read more The clerk was very helpful with packing the box, she got everything packed and I was out the door within 15 minutes. the whole service was very reasonable too. thank you My sister just called to thank me for the tea set it was delivered today ! It shipped so fast ... so impressed

I went to this UPS store to return a package to Amazon. I asked for 18" of tape to close the box…read more They refused, saying that I had to buy a 200-foot long roll of tape (for $6, the same roll on Amazon is $4) or pay them $2 for the tape I needed. By my calculation, they lost a customer for $0.03 worth of tape.

Forgot to print documents needed for San Francisco appointment on MLK holiday, and all the usual…read moresuspects were not open. Although I thought Blue was not a candidate, as I suspected it was only architectural type printing, I gave them a call. Joel saved the day, and after emailing him the necessary documents, he had them ready when I stopped by, even though that is not the type of printing they usually do. Such a wonderful example of great customer service. and pure generosity. I hope our current home construction project had our multiple copies of plans for the Healdsburg Permit Office done at Blue, but I will find out and definitely request Blue be used for our next attempt to rejuvenate our 38 year old home. Many thanks, Joel!

I stopped by Healdsburg Blue to ask a question about a print job. I was shocked at the attitude of…read morethe employee. He would not acknowledge me in the store; he just kept working. I yelled, "Could I ask a quick question about a print job?" He continued to show no intention of acknowledging me nor would not come to the customer service counter. I asked again. He yelled rudely back, "send a pdf!" I was taken aback by the poor customer service and unprofessionalism of a local business. I ended up walking out and won't be back. I would not recommend this business.

So easy to work with, has many nice ideas without changing personal style…read more This Guys are so professional, I live in a small town and I always get compliments from random people about our signs! I highly recommend DRDesigns

Dave's work is NEXT LEVEL!!! He was incredibly responsive, excited about my vision AND stuck to my…read morebudget. We collaborated to make my wrap perfection. His team was friendly, knowledgeable and extremely talented. I can't express enough how amazing the whole process was. I will refer him to EVERYONE!!

Signed up for a rental mail box and the owner forgets to give me back my driver's license which I…read moredidn't notice until I was 1/2 hour away, forcing me to drive back and pick it up, wasting an hour of my busy schedule. Mail given to other customers by staff; had to bed for over a month to get the item. Harassed by a customer's abusive dog that was allowed to enter the building, forcing me to tell the customer to get the vicious dog away from me from fear of being attacked. Had my mail stolen when their facility was burglarized. Complained to the owner and he told me they would renew my contract. Pathetic business that abused me, didn't protect my mail, and allowed an abusive dog to enter the building to harass it's customer then victim blamed me for their liability & incompetence.

Walked in to get a doc notarized, not an option, although notary is advertised on the front door!…read moreSent me elsewhere....great :(

I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.

José is always super helpful and this is such a convenient location and resource for us…read moreincorporated SW Santa Rosans. Been going here for years and José is a pleasure to deal with, professional and responsive. Go local and skip the big chains. Personal and customer service is paramount at BCC.

Jose and Michael are just great. We've been using the BCC since the previous owner. They are…read morefriendly, professional, fast and quite good at getting print jobs done the way you need them. We get most of our printing through our company, but when we need something special or different, this is the only place we go. I even get some of my office supplies here. Keep it Local!

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Very last minute I was advised to come to The Central Office for Live Scan fingerprinting necessary…read morefor graduation and scheduling of state exams because the machine at my school would not take them due to dry skin from extra hand sanitizing. The paper I was given said they were available Monday through Friday and to call for Saturday. I called late Friday as soon as I was given the paper and no one answered. I checked online hoping to find more information and their website did not work. I arrived Saturday morning when they opened so that I could make it back to school to complete the paperwork an hour later. When I arrived there were no other customers. I politely explained my situation. The clerk said that the program was not available on Saturdays and there was nothing they could do for me. I left feeling so sad that I had spent the last two months working hard in my class to not be able to take the state exams because my fingerprints were harder to take. I called another location and explained my situation and they said that they would make an exception for me and to come in. Thankfully the other location was kind and compassionate which allowed me to complete my paperwork for graduation and sign up for the state exams. I do not recommend this location. I do not think that they care to help others which is bad customer service.

Don't plan to use UPS if you need a passport photo and you plan to renew online. They take your…read morephoto in store, but only give paper photos. I had to take a picture of the picture to upload on passport site and then felt lucky that I was able to manipulate it on the passport site for it to be accepted. Its not staff's fault UPS couldn't provide digital photo.

This place is so easy to get in and get out! The staff are always efficient and helpful. Its…read morereasonably priced for just about any service and easy parking. I do all my returns here too.

We had gotten our business cards made there some years ago (pre-pandemic at least!), and they still…read morehad our template on file. It made it so easy to just update a couple things and then order more. We were sent the confirmed image and invoice before printing, approved, and then picked them up the next week. So streamlined, and Jay was really nice and super helpful. Knowing we are supporting a local business is a double win!

I was told on the phone the charge for the scanning would be $35. When I brought in the work I was…read moretold it would be $45 and it wouldn't be ready for 5 days. I called after 5 days to ask when I could pick up the project and someone named David yelled that they are very busy and it wouldn't be ready. He didn't give me an estimated time. It was shocking how quickly he jumped at me for asking a reasonable question. I don't recommend this business, there are many others.