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Shoreline, WA

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Seattle Ski & Snowboard

4.3 (117 reviews)
Closed • Closed
Updated 1 month ago

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XC ski rentals from the shop
Doris W.

My friends and I wanted to try out cross-country skiing and saw that Seattle Ski and Snowboard had some we could rent. So I swung in here last Friday to see if I can put some on reserve to pickup the following day and they were more than happy to help me out! Friday I got fitted for the boots, skis, and poles. I filled out a short form and paid $38 for the rentals, and they allowed for my friends to pick them up the following day since we weren't planning on going until Sunday and I was busy Sat. So that $38 rental, means if you pickup Fri, you can return them Sunday for a 1 day rental fee. When I got fitted, the guy showed me how to clip in and out of the skis, and when I asked him if it's pretty easy to xc ski, he said there was no learning curve like downhill skiing and to watch a youtube video lol. Saturday when 2 of my friends and my significant other went into the shop, they said it was quite busy, they got fitted, and were out the door with no instructions. Which surprised me since I was told how to clip in and out of them, and they were not advised of that. Esp since they all mentioned this was going to be their 1st time xc skiing as well. Overall, I had a good experience with them and would rent again here! (We skiied Sunday and the rentals worked great, no complaints about them!)

I don't ever leave negative reviews for small businesses. Oftentimes the bad experience I have had doesn't stick around for too long, but this one is as bad as the rotting fruit sitting on the kitchen counter, and it needs to be dealt with the right way. More people need to hear this. Tonight, I walked into the store because I think it's about time for me to finally own a pair of ski boots. I was then greeted by an older employee, gray hair with a blue flannel shirt, who later appeared to be the owner of this shop and he asked how I could be helped. I told him I wanted to buy some boots but was uncertain about which one to get, so I wanted to go into the store and try on a few. You know like what people do when they want to get some hiking shoes in Seattle - they walk into REI, try some on, and see which one fits them the best. So he sat me down and brought out 3-4 pairs of different ones for me to try on and compare. Towards the end, we found a pair that might work pretty well with my feet, but I wanted to sleep on it before making a final purchase. Then this man's face changed, and you could feel it in your gut that all the pleasant behaviors displayed was a show put on to force a transaction. I could tell that something snapped in his brain. He asked what was stopping me from buying the boots, and I said to him, I am about to drop 500 dollars, and I need to think about it. "You have an Epic Pass, and you can't afford to buy these boots?" He asked. At this point, I am already feeling pressured to make a purchase. I told him I got a discounted Epic Pass, so the cost of the boots was still a big amount to spend in comparison. As soon as he heard that I had a discounted Epic Pass, he snapped. "Oh you have a discounted pass? So then I am just wasting my time on you while I have other customers waiting around in the shop? ... I will meet you at the register up front, and I am going to ring you up for a boot fitting fee of 60 dollars." He said as he walked away from me. I regretted that I didn't make a scene because I paid for a service that I'd not been made aware of. I didn't go into the shop for a boot fitting appointment? I went into the shop to look around and seek answers to my brian's desire to predict what my experience is going to be when making an unfamiliar purchase. And if that comes with an additional consultation fee, the business needs to be transparent and simply ASKS the customer if they would like to continue shopping here. Had this man said "I can help answer your questions, BUT with a 60 dollars consultation fee that can be applied towards the final purchase. Oh by the way, the 60 dollars is non-refundable." I wouldn't have felt like I was baited into doing business with him. When I confronted this man about it, he said "I just spent an hour and a half with you, my time is valuable... I do boot fitting for national ski teams, so you're telling me my time is not valuable?" He then mustered his anger and said "500 dollars is nothing. My boots cost 1500 dollars." (More on screenshot)

New boots and bindings!

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6 months ago

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11 months ago

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1 year ago

This is the best place for kids seasonal rentals and we've tried them all. The staff is so friendly and nice.

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3 years ago

the best place in the shoreline/Lynnwood area to get your seasonal ski rentals. friendly, helpful, prompt staff. I love this place.

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7 years ago

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Ask the Community - Seattle Ski & Snowboard

Review Highlights - Seattle Ski & Snowboard

“Guys are super helpful and helped me with exactly what I needed.”

Mentioned in 8 reviews

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4.4(136 reviews)
5.8 mi•Laurelhurst
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I've been coming here for years after disappointing experiences at other big box and local ski…read moreshops in Seattle and Bellevue. Michael, Corey, and the rest of the staff are incredibly knowledgeable about all things skiing related including backcountry. These are not seasonal workers suggesting random boots or skis, but experienced skiers that take the time to understand how and what you ski before making recommendations. They've nicely corrected my misunderstandings compared to other ski shops that shrug or make up a bad answer. I've gotten multiple tune ups and skis mounted here with great results. If they don't have desired skis or bindings in stock, they can often check with the factory directly and order on your behalf if you chat with them. My wife bought boots here and they were meticulous in the initial boot fitting and follow up checks, and recommended a much more appropriate ski than other local shops because they took the time to understand her skiing. Likewise I've gotten my kids' seasonal rentals here every year. They refresh their rental fleet often and have carbon poles which is a refreshing surprise compared to the typical older and beat up gear found elsewhere. I've been coming here for my family's various skiing needs and couldn't be happier, and would highly recommend them.

I've been skiing for 50 years and Proski is absolutely the best place to be fitted for boots and to…read morebuy skis. The staff is super experienced and knowledgeable. You will need an appointment for boot fitting.

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ProSki Seattle - Love the setup thank you ProSki

Love the setup thank you ProSki

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Oly drooling over new skis

Seattle Ski & Snowboard - skishops - Updated October 2026

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