Within 2 days of contacting, my broken window was replaced for a fair price. Moyad is a great guy…read more Hopefully I will not need his services again, but now I know who to call.

A good person, attentive service and excellent result. Moyad has replaced a window glass for us a…read morecouple times. Thank you.

Rather than tell you why you should never use them, I'll just give you the timeline:…read more 3/23/25 - I ask how long it would take to put obscure glass in 4 small cabinet doors, and they say it is normally the same day. 4/24/25 (Thursday) - I'm ready for the work, so I call to confirm and they say, actually, it will be ready Friday. No big deal, I drop them off and plan to send a courier to pick them up. , 4/25/25 (Friday) - Courier picks them up, brings them back to me, and as soon as I open the package I can see all sorts of problems - spots in the glass, silicone caulk leaking over the glass, etc. I tried thoroughly cleaning, to no avail. I call them, and they say, "Okay, bring it back." (No apology at all.) I say, "You should pay for the courier", and they refuse. Fine, whatever, I need this done, so I pay for it. They say it should be ready Monday. 4/28-5/2/25 (Monday-Friday) - Every day I call, and every day they say it isn't done, and that there's someone out sick, that the guys who do this work in the shop are usually out on jobs and can only do it first thing in the morning, that the dog ate their homework, that there's no manager I can talk to, etc. Finally, I gave up and sent yet another courier to pick them up. I'll have to remove the last bits of silicone myself. I asked why they committed to doing the work in a timely fashion if they can't really do it, and they said "this is timely" (!). I told them that I'd be posting a review on Yelp and Google, and they said that was very unfair of me. You decide. Attaching photos of a couple of the original defects.

Hy-Lite Mirror & Glass cut several glass panels for our new balcony railing. They were friendly,…read moreprofessional, and completed the order within a week. Hy-Lite provided custom angled cuts to account for the slope of the balcony whereas the railing manufacturer did not.

I ordered an SDL French exterior door with two sidelights for nearly $8,000 (installation was an…read moreadditional $2,500). Matt, the salesperson, was great throughout the sales process. Unfortunately, everything went downhill after the installation began. The door arrived with a broken pane, gouges, peeling primer, and large globs of adhesive in all four corners of each of the 35 divided-light panes, which would make painting the door extremely difficult. The installation itself was equally disappointing. Throughout the day, I raised concerns about a number of issues, including a bouncy threshold (part of it appeared to be plastic), poorly finished interior trim, damage to my cedar porch floor, a crookedly installed handset, and exterior trim that was uneven in width despite originally being a consistent 4 inches. The installer placed a 6'9" 5x1 cedar trim piece on top of the side trim without securing it, and it fell from a height directly on my head, leaving me with pain, dizziness, and a large bump for 2 weeks. By 6:00 p.m., I asked the installer to stop. The exterior trim was still unfinished, there were gaps of at least 1/4 inch in the interior trim, the door sweep was loose, and blown-in insulation was falling from the gap in top trim, and a large piece of plaster came off from trying to place the door in place. The interior trim had been attached to my lath-and-plaster walls with what appeared to be brad nails, which did not seem adequate to securely hold the trim. I could easily move the trim after it was installed. The next day, Rob, the installation manager, came to inspect the work and took photos. I explained everything in this review above to him. That was two weeks ago. Since then, I have been unable to get any meaningful update despite multiple attempts to contact the company. I emailed and texted the owner without a response, emailed the operations address, and still couldn't get either a response or Rob's direct contact information. I was also told I would receive a call today, but no one reached out. At this point, I'm still waiting to hear what the plan is to correct these issues. Based on my experience, I cannot recommend this company. For a project of this cost, I expected much better workmanship, communication, and follow-through. UPDATE 7/14/2026: I finally received an email from "Operations" requesting my availability for an onsite inspection of the door with the local vendor. Unfortunately, I am still unable to communicate directly with Rob, the operations manager, or the owner of the company. Instead, all communication continues to go through the administrative staff. Initially, the emails were signed with the administrator's name, but they are now simply signed "Operations." I also received emails on a Sunday evening outside of normal business hours. Rather than communicating with me directly, management continues to rely on administrative staff as the intermediary. I find this frustrating because it makes resolving the issue more difficult and leaves me without direct communication from the people responsible for handling my concerns. At this point, I remain disappointed with how this situation has been handled. I hope the onsite inspection finally leads to a resolution.

Totally recommend! Professional, effecient and great to work with. We love our new slider!read more

I had several windows replaced in my condo earlier this week. Josue and Emilio did a fantastic…read morejob. Showed up on time. Did meticulous work. Cleaned up afterwards. 100% trustworthy. The manager, German, came by the week before to scout the location and ensure they had the right equipment to replace a specific window four stories high. He also showed up at the start of the job as well. I'm very pleased with the overall work and the communication throughout the process. Wouldn't hesitate to recommend these guys, especially German, Josue and Emilio.

Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

It was a great, low-pressure experience working with Reglaze Windows! (Unlike Champion, or…read moreAnderson's incessant advertising.) Pete was a great, flexible guy to work with in figuring out what, and how many windows we wanted to replace. The final result was also great. Our 3 new double-hung (top-down/bottom-up) windows are beautiful! Well worth the wait for the black exteriors! Not only did the installer, Craig, finish the job sooner than expected, he also did a beautiful job on the interior trim. Absolutely beautiful job!

We could not be more pleased with our new windows and our overall experience with Reglaze! Reglaze…read morereplaced 15 windows in our old house back in June with efficient and high-quality new Milgard windows. We got estimates from a few other competitors, and Reglaze was able to give us a very competitive price. But, most importantly, Reglaze was able to give us much better service and much more peace-of-mind during the install and beyond. Pete was very friendly and very helpful for us in making our decisions around what types of windows to install. Additionally, we recently had a spring fall-out of one of our windows, and Pete was super helpful and followed-up with Milgard on our behalf to get it fixed!

My husband and I have struggled and stressed about choosing curtains and / or blinds for our…read moreprevious homes. This time we did it right! A friend had recommended Armi and she was even better than we expected. She was patient in going from room to room with us and explaining the options for our window coverings. In the end we went with every single one of her recommendations. The blinds that she selected for light blocking are so helpful now that the days are so long. And the ones she selected for privacy help us feel safe and secure in our home. Her design guidance was SO helpful that I kind of wish she could give take me clothes shopping! No but seriously she has a great eye and will be able to take the stress out of the entire process. Her estimate was also very helpful so that we could know ahead of time what to expect and how much each item would cost. In addition, her installer, Dustin was very organized, professional, clean, and efficient. Working with Armi has been a great experience all around.

Armi was so great to work with! She made choosing blinds for our whole house easy with spont-on…read morerecommendations and simple explainations. Then buying was a breeze, she measured, ordered and arranged for installation. And the blinds are perfect! I wish we had gotten them years ago, I didn't know how easy it would be or how much we would love them. I would recommend Armi to anyone!

These people show the glass like it is seamless! BEWARE!!! It is not. They put tracks and also put…read morea bar to hold the glass in place. Terrible business. They do not explain any of this!

What an amazing group of folks. Super fast and clear communication with Tatiana from the beginning…read more Immediate ordering of parts and fast install afterward. Very flexible and accomodating in scheduling. Igor, the installer, is a total professional. Very kind, efficient, and does very high quality work. We're very picky sometimes when it comes to work in our home, and he did an amazing job, even fixing a small issue on our shower wand because we had it installed in a not ideal location. Great pricing, communication, parts, install-and above all very honest and respectful. Would recommend to anyone!

Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.