I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

I brought my old Dell laptop in and Chase proceeded to take it apart and tell me exactly what was…read morewrong with it. I needed a new hard drive. He recommended not repairing it because it was so old.And he's right. I was very impressed. He was great.

My laptop was too far gone, and we couldn't salvage that. But I had that information quickly and at…read morethe reasonable cost of a diagnostic. He recycled my old hardware, and even gave me some recommendations for its replacement. Great service.

I had an administration issue with my Dell laptop that I wasn't able to fix myself. Went online to…read morelook for solutions and found others with the same problem and there we no fixes to be found. I took it into PC Fix-Ballard and was out in minutes with all issues resolved. Thanks George! You're awesome!

Signing up for another year. Really enjoy being a customer of a local Ballard business that offers…read moregreat service and support. Great option for marina wi-fi. It's easy to unhook from the slip. My streaming bandwidth is fine for Netflix. Also, my issue with my personal router was an easy fix over the phone- no 20+ minute wait on hold. I have to use other companies in Colorado for my parents and the big providers (CL) have different outcomes depending on who I get and inevitably things are a mess. So Salmon Bay Technology is a wonderful company to talk to, and i highly recommend.

Came home to find our WiFi antenna came loose and no WiFi. Called and Erin came over right away…read morewith a new and improved antenna. Had us up and running in no time. Fantastic customer service!

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

This is no longer the Progressive Tech you used to know and love. Long gone are the days when your…read morecomputer blew up and after spending several hours trying to fix it yourself, you trudged over to Prog Tech and had a one on one conversation about what the options were for getting you back up. And then you left it there and they fixed it. Now, it's obvious they don't want the local, neighborhood individual with a problem. They make it next to impossible to connect with anyone from just trying to find them on Roosevelt to no one answering the phone when you call them repeatedly just to make an appointment. They couldn't say more clearly, "We don't want you!" Stay away from them, they're not for you.

I had a hard drive crash and contacted the owner, Dave, through Yelp. Dave was very helpful and…read moresuggested approaches I could try before using his services. One was to purchase an cable to test the drive on other computers. In the end it turned out that the drive wasn't functional. Dave then recommended a data recovery company. I would highly recommend contacting PC Consulting.

The rumors are true: Dave is a very reliable, trustworthy, and helpful techie…read more My home computer wouldn't agree to turn on, and since I work from home, my work was severely hampered. I didn't know who to take my computer to for a fix other than the Geek Squad at Best Buy, who haven't been very helpful to me in the past. I figured I'd have to just suck it up and go buy a new, more compliant desktop computer that day. However, I checked with Yelp first just to see if there were any shops nearby that might be able to fix my computer. I'm really happy I came across PC Consulting. Dave was able to help me immediately. I brought him my computer, he tried a bunch of things to diagnose, and even though he confirmed that my motherboard had joined the Great Computer in the Sky, he was able to save my hard drive and memory and install it in a really inexpensive, temporary solution. He also gave me some great suggestions for my next computer even sending me a link to a great deal on Dell's website ($200 off!) for a computer ideal for my usage. He's a really nice guy. We chatted for a little bit more about geeky stuff before I took my temporary computer home to see if I could again VPN to my company. Success! Thanks to Dave, I was actually able to finish my work for the day, a feat I really didn't think I'd be able to achieve, let alone in just a few hours from when I discovered my original computer was dead. And I spent a couple Benjamins less than I'd expected.

Our small business has worked with Altonworks for years now, and we are very satisfied: they are…read moreprofessional, knowledgeable, and available every time we need emergency help. Highly recommended!

From the owner: Alton Computer Solutions is the outsourced IT provider for Seattle-area businesses. We are up to…read morespeed on the latest IT Solutions that work reliability and will not break the bank. We listen to our customers and do not force a “one size fits all” solution. Instead, we build a computer network around your specific business needs.

Great group of people (from Sales to the Engineers)! I am now into my first year with SWAT Systems…read moreand I am a very happy client. I have worked with a few IT companies in the past and I can honestly say SWAT Systems is just many levels above what I have experienced thus far. They are very clear on their knowledge and what projects they can handle. They are quick, efficient, and really easy to communicate with. They are always happy to help me find solutions to problems our company might run into. I recommend them to anyone looking for reliable IT services! They also throw really cool events!!!

This team of rockstars are the real deal! I cannot say enough great things about SWAT. From the…read morefirst meeting, they made us feel like friends, not just potential clients. We are a SUPER small business that needed an entire IT infrastructure from the ground up. Other companies wouldn't give us the time of day because we were less than 10 employees, but not SWAT. They never made us feel too small or insignificant. We felt heard and valued! We knew this project was going to cost big $$$, but we felt confident in their expertise. SWAT (specifically Amanda and Dan) won us over! The whole team consistently over delivers on timelines and service satisfaction! I will recommend SWAT to anyone looking for IT services. Not all heros wear capes.

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

the service quality was horrible. spent a lot of money and didn't even fix the issue. more…read moreimportant, they charge you ridiculously high prices for parts and repairs! the prices are double the market value, with 300 dollars for just a motherboard installation! absolutely a horrible place. Do not get scammed!