Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

My laptop was too far gone, and we couldn't salvage that. But I had that information quickly and at…read morethe reasonable cost of a diagnostic. He recycled my old hardware, and even gave me some recommendations for its replacement. Great service.

I had an administration issue with my Dell laptop that I wasn't able to fix myself. Went online to…read morelook for solutions and found others with the same problem and there we no fixes to be found. I took it into PC Fix-Ballard and was out in minutes with all issues resolved. Thanks George! You're awesome!

Signing up for another year. Really enjoy being a customer of a local Ballard business that offers…read moregreat service and support. Great option for marina wi-fi. It's easy to unhook from the slip. My streaming bandwidth is fine for Netflix. Also, my issue with my personal router was an easy fix over the phone- no 20+ minute wait on hold. I have to use other companies in Colorado for my parents and the big providers (CL) have different outcomes depending on who I get and inevitably things are a mess. So Salmon Bay Technology is a wonderful company to talk to, and i highly recommend.

Came home to find our WiFi antenna came loose and no WiFi. Called and Erin came over right away…read morewith a new and improved antenna. Had us up and running in no time. Fantastic customer service!

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

This is no longer the Progressive Tech you used to know and love. Long gone are the days when your…read morecomputer blew up and after spending several hours trying to fix it yourself, you trudged over to Prog Tech and had a one on one conversation about what the options were for getting you back up. And then you left it there and they fixed it. Now, it's obvious they don't want the local, neighborhood individual with a problem. They make it next to impossible to connect with anyone from just trying to find them on Roosevelt to no one answering the phone when you call them repeatedly just to make an appointment. They couldn't say more clearly, "We don't want you!" Stay away from them, they're not for you.

First of all I am not a techie...We had a wireless router & modem upgrade we needed to do and were…read morea bit overwhelmed by all the options available. Dave gave us product suggestions ahead of time which was very helpful, and we bought them on the web to save money. (So he wasn't trying to cash in on a mark-up with the equipment.) Then for the actual appt he was on-time and very efficient. He made sure our security settings were correct and confirmed that the new equipment was optimized for our home's network. Furthermore, when I inadvertently switched a setting after he had left, he was quick with a follow-up call that saved the day. Despite his website sounding like sort of a bigger, run of the mill company, make no mistake Dave provides the small town attention to detail and pleasant attitude that should make anyone more than satisfied. I would not hesitate to recommend him to any fellow Yelpers(!)

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

Our small business has worked with Altonworks for years now, and we are very satisfied: they are…read moreprofessional, knowledgeable, and available every time we need emergency help. Highly recommended!

From the owner: Alton Computer Solutions is the outsourced IT provider for Seattle-area businesses. We are up to…read morespeed on the latest IT Solutions that work reliability and will not break the bank. We listen to our customers and do not force a “one size fits all” solution. Instead, we build a computer network around your specific business needs.

Great group of people (from Sales to the Engineers)! I am now into my first year with SWAT Systems…read moreand I am a very happy client. I have worked with a few IT companies in the past and I can honestly say SWAT Systems is just many levels above what I have experienced thus far. They are very clear on their knowledge and what projects they can handle. They are quick, efficient, and really easy to communicate with. They are always happy to help me find solutions to problems our company might run into. I recommend them to anyone looking for reliable IT services! They also throw really cool events!!!

I have had the privilege of working with SWAT for almost seven years. I have found the team at…read moreSWAT to be reliable, responsive, personable and professional. I work for a small business and our partnership with SWAT Systems has enabled us to position our company as we grow without the need to hire a full time in house IT position. Noel is a rock star, need a quote to add or change something to your systems, he is on it. We implemented SWAT's Backup Disaster Recovery (BDR) Solution for our server and because of Noel, Koll and Jim the transition went well. We even had a miss communication about how we wanted things to be configured and they were able to accommodate the change quickly to ensure that our data and systems are protected. When you need support, don't fret, you can create your ticket on line, or if you like the personal touch you can call and talk to support (I talk to Amanda often), they ask the right questions to get your problems resolved quickly. Try out SWAT, you will be impressed!

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more