My laptop was too far gone, and we couldn't salvage that. But I had that information quickly and at…read morethe reasonable cost of a diagnostic. He recycled my old hardware, and even gave me some recommendations for its replacement. Great service.

I had an administration issue with my Dell laptop that I wasn't able to fix myself. Went online to…read morelook for solutions and found others with the same problem and there we no fixes to be found. I took it into PC Fix-Ballard and was out in minutes with all issues resolved. Thanks George! You're awesome!

Signing up for another year. Really enjoy being a customer of a local Ballard business that offers…read moregreat service and support. Great option for marina wi-fi. It's easy to unhook from the slip. My streaming bandwidth is fine for Netflix. Also, my issue with my personal router was an easy fix over the phone- no 20+ minute wait on hold. I have to use other companies in Colorado for my parents and the big providers (CL) have different outcomes depending on who I get and inevitably things are a mess. So Salmon Bay Technology is a wonderful company to talk to, and i highly recommend.

Came home to find our WiFi antenna came loose and no WiFi. Called and Erin came over right away…read morewith a new and improved antenna. Had us up and running in no time. Fantastic customer service!

First of all I am not a techie...We had a wireless router & modem upgrade we needed to do and were…read morea bit overwhelmed by all the options available. Dave gave us product suggestions ahead of time which was very helpful, and we bought them on the web to save money. (So he wasn't trying to cash in on a mark-up with the equipment.) Then for the actual appt he was on-time and very efficient. He made sure our security settings were correct and confirmed that the new equipment was optimized for our home's network. Furthermore, when I inadvertently switched a setting after he had left, he was quick with a follow-up call that saved the day. Despite his website sounding like sort of a bigger, run of the mill company, make no mistake Dave provides the small town attention to detail and pleasant attitude that should make anyone more than satisfied. I would not hesitate to recommend him to any fellow Yelpers(!)

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

I was in "panic" mode because my primary photo editing computer was showing signs of failure. I…read moreneeded a new drive to replace my primary one that holds all my high end software. I called Ryan at Green Lake Computer Repair and he reassured me that he could help. He was able to clone my old dying drive to a new larger one, saved all my software so that I did not have to reload it (ugh!) and finished the job in one day! I thought I would have paid twice as much for the service that he gave me and am eternally grateful as I did not miss a single day of work. I cannot say enough about the quality service Ryan gives. Wonderful!!!

My laptop was completely dead. Thought I needed a new one. Ryan resolved the issue for $125 and…read moredid it in less than 24 hours. Super nice guy. Highly recommend.

Tom took our virus-infected laptop and whipped it into shape, adding a new hard drive and memory in…read moreat the same time. He picked the computer up from my office at work, and I had it back that same weekend. Fair hourly price for the peace of mind that comes with knowing he has a clue what he's doing.

Geremy handles the IT operations at both of our facilities and has always done a great job. He has…read morealways handled any issues that we've had quickly and professionally.

From the owner: We pride ourselves on providing customers the support a large corporation would have, without the…read morelarge corporate costs - including ongoing on-site or off-site IT support without the high cost of a full-time IT person. * State of the art hardware and software support on both PC and Mac * Data backup and data recovery * Custom designed support plans * Technical Consulting * Systems Analysis * Database Management * Custom network design and network installation * Laptop hard drive replacements and upgrades * and more...

I highly recommend Rain City Tech. They were able to quickly add a RAM stick to my laptop. I was…read moretrying to do this myself after watching YouTube videos, but I started to strip one of the laptop screws, so I decided I better get help. I called them up, and although he was about to leave for the day, he said he would stick around a little while longer to help me. He was able to easily get the laptop open (luckily, I didn't strip the screw too much) and then added the RAM for me while I watched. I was very grateful for this last-minute help. I will definitely be recommending them to everyone I know.

I had a problem with my Android phone and came as a walkin on a Sunday afternoon to Rain CIty Tech…read more The technician who worked with me was both knowledgeable and patient as he went through the process of ensuring that my phone would continue to work. Excellent consumer service, highly professional. This is so rare a combination in the modern world!

I have bought laptops from Seattle Laptop twice, both with great results. They are very…read moreknowledgeable, skilled and have great advice for laptop users.

Great guy. We had bought a used laptop from him and when we had a problem he solved our problem…read morefor no charge.

The screen went black after a Windows update. Called the Computer Guy, and I took the laptop to…read morehim, within a couple of days he was done. Needed a new hard drive. Reasonable price and fast service. I would go back if I needed help again.

My computer screen stopped working so I called David because he's in my neighborhood. David was…read moreable to talk me through a fix over the phone. He was very helpful and patient, and did a great job of explaining the possible problems to me, although I'm not particularly savvy. At minium he saved me an $80 rush diagnostic fee and the hassle of taking my computer somewhere. I work from home, so it was a huge relief. I will definitely recommend him, and use his service in the future if (when) I need it.