do not have adaptive bike. They don't have any information about adaptation bikes and are not…read moreinterested in supplying those kind of bikes.

I've two favorite bike shops: Woodinville Bicycle and one in Bellevue…read more The latter one, during peak cycling season, is often too busy to service my bike in a timely manner. For that reason, the last couple of years, I've decided to have all my bike service needs met at Woodinville Bicycle. The front staff are knowledgeable and friendly as are the mechanics. Mike recently service two of my bikes and the results were exceptional and the turn-around time was less than 24 hours after being promised a turn-around time of 48 hours. I own two BMC Roadmachine bikes and expect to have them serviced at Woodinville Bicycle, a BMC Retailer, for the foreseeable future.

After having gone to several bike shops for repairs, accessories, etc., I will never go to another…read morebike shop after Bothell Ski & Bike. They are the absolute best. They offer great service, are friendly, and have done a phenomenal job with my bike over the years. They service my bike immediately, sometimes not even charging me for a quick fix, and their service people are all so knowledgeable. I have recommended them to several friends who are now also regular customers. Thank you for great service!

I've been there twice, some time ago when the business was actually in Bothell across from Brooks…read moreBiddle and when at the current location more in Kenmore. They haven't known the meaning of service and still don't. First time 8 other people were being helped by an employee. When finished, every employee went to do something else rather than taking a moment to address me, so I left without being served. More recently, I stood at the counter for more than 15 minutes, only two other customers in the store, employees passing by me five times apparently too unconcerned to ask if I needed help. When I was able to stop one and ask if they had a SS fastener for a snowboard, nobody even bothered to look for one and told me NO. I am never giving them another chance to earn my business and recommend you do the same.

Pretty great shop if you are a beginner at winter sports. They helped us get sized for ski gear…read more You can find used ski gear and also rent it here as well. I was able to find pretty affordable ski pants too. They have a good selection. The people working here are pretty friendly. They helped me expand my ski boots with this ski warmer and it helped a lot in terms of comfort with skiing. They also gave me more tips on how to prevent my legs from being bruised because of the tightness of the ski boots.

Probably should have done some research ahead of time to see that they don't carry equipment for…read moreall sports, really mostly ski and snowboarding, which I know is in their name. They have a few other sports, but were specifically looking for hockey gear which they don't have at this location. Their parking lot is small and was full so even after circling the block several times, we couldn't find a spot, and ended up parking in the garage at the Schoolhouse District across the street, and then shortly after perusing the store, ended up heading to a different Play it Again Sports Location. Now I know!

A great selection of bikes, friendly and helpful staff that was glad to answer questions from an…read moreinexperienced E-bike shopper. They let me ride several models and pick a good fit. I'm looking forward to having them set up my new bike!

Customer service is rather poor, no one answers phones , text messages, emails despite them saying…read morethey will promptly will return calls and messages . All I wanted was to check the status of my order.

Bryce is the man. He runs a great shop and is always willing to help. I've had two bikes worked on…read moreby Bryce. The first was a tune up on bike to get it back into riding condition. The second service was him teaching me how to service my own bike with an hourly rate. We covered brake maintenance, wheel tuning, cassette management and various other things. He's a great mechanic and friendly as the name suggests. I will definitely be coming back for any bike issues in the future!

Called Friday, Bryce came over Saturday. Fixed the easy fix and saved me time. Thanks!read more

I was gifted a Trek 1000 bike that needed some work. No saddle, rusty chain, and missing pedals…read more Kirk took the time to diagnose the bike and personalized the riding experience for me. I chatted with him while he fixed my bike and all of the prices were transparent with no hidden cost. What I love about recycled cycles is the fact that I can learn as I go and at my own pace. Kirk, like the rest of the staff appear passionate about cycling and the rider. I love knowing that parts that I am using are being given a new life. With the diagnosis, we figured out what we I'll address now to ride the bike and what I will need to up keep and maintain 3 months from now. What a great service and experience. 10 stars.

I rented a bike for an afternoon while visiting Seattle. This place had such reasonable prices and…read morea friendly, low-key atmosphere. Exactly what I wanted!

Great new location on 196th across from Barnes and Noble and Whole Foods. This location is an…read moreupgrade to the previous spot in Alderwood Mall. This new location is double in size and features larger bike shop center, ski shop, and gear/apparel options. There are more community rooms for classes. I came here in search of a ski jacket and gloves for an upcoming trip. There's definitely more selections and I easily found the gear that'll fit my needs. Prices are reasonable and they have seasonal sales to help entice shoppers. The line to check out was rather long as there was only 2 check out counters open. The cashier was friendly. Being a co-op member, I was able to apply this purchase towards my rewards. What I like about being a co-op member is the ability to return products within 365 days from purchase. Though I've never availed of this benefit, it's great to have as a perk.

We have long been REI members, and I appreciate the new location outside of the mall-proper. Better…read moreparking and access, though not as "pretty" as their two-story mall spot was. I recently ordered some shoes online but they didn't fit quite right. I went to the store to return them (which they make quite easy at the counter), expecting to be credited and then go back online and order the size I needed. Instead, associate Cathy offered to place that order for me right there, and even found a sale code to apply to save me about $20. She was friendly and helpful, and went the extra mile for me. My only complaint about the store is that I found the selection of women's cycling clothing to be sorely lacking.

I was looking for a new used recumbant spin exersice bike for my new medical condition. They were…read moreso helpful showing me what the offered and Josie is my hero. She made some suggestions, when the first and second bike I tried didn't work out, that were spot on. I won't think twice about checking out Play it Again sports in Lynnwood the next time I need any sporting equipment. I'm all about recycling and resuse instead of new if I can find it. Why discard of great sports equipment if it can be reused. I'm so happy they are in business. Thank you for all your help.

Came in for hockey gear and one of the staff members was extremely helpful and knowledgeable. They…read morehave a good selection of kids and adult gear and great prices.

Online scheduling was very easy and straightforward. Oliver arrived on time and worked on my 2…read morebikes that were collecting dust for the past 5 years, break and shifting were noisy and sluggish. He bought them back like new. Great service and value, and convenience. I highly recommend Velofix.

I needed a technician who was precise and could work on higher more finicky road and triathlon…read morebikes. Local bike shops seem to have the basics but struggle with these persnickety machines. Velofix was highly skilled and got my equipment into top operating condition. As long as their technicians continue to show excellence and precision...I'm never going back to the traditional local bike shop (which is fine enough for the basics)