As a black man, in my culture we don't get into bike riding as much as we should. I was hesitant because a lot of shops seem to not like black patrons and their money. We often get greeted with open hostility and a palpable aura of stereotypical contempt. Amped adventure was a pleasant surprise. Even though they were busy they made sure I was regularly updated and well informed as a new rider. As divided as the country is it's always great to see people just be nice. Thanks A.A I will always promote companies where EVERYONE is welcome and can receive great service. read more

If you're considering this place, look elsewhere. I ordered a bike back in August expecting to hear back with a status after a couple weeks. After 5 weeks elapsed I tried calling, emailing and texting for a status update. No response. I physically had to go to the shop to get an update. There was some mix up with the manufacturer and the bike wouldn't be ready until the following week. An annoyance but these things happen. Another week goes by and nothing. Again, I tried to get an update and nothing. After 6 weeks I finally got an update and the bike would be ready that day. I went to the service center and they didn't have the bike. I was directed to the warehouse which was not far. I get to the warehouse and they are still working on the bike. I wait another half hour. Finally the bike was ready. Except, it wasn't the bike I ordered. The accessories I ordered were incorrect. The passenger seat was incorrect from what I ordered at the store. I rejected the bike as nonconforming. They probably could have fixed it but not without adding to the price and causing even more delays. But they didn't offer to fix the mistake or any sort of apology. The only bright spot was they refunded the money quickly. In addition to losing out on the riding season (good weather) I'm probably also out the $300 WA rebate. I don't know if you can transfer it to another shop once used. Don't waste your time with Amped Adventure. Their communication, customer service, and turn around time is atrocious. There are plenty of other retailers in the area. read more

I visited there one sunny morning and attracted a few more customers, overwhelming their limited sales staff. I had researched various bicycles in advance, and they fortunately had that brand, model, and even the color that I sought, unfortunately unlike stores much closer to my home. I took a test ride around the Lake Forest Park mall's parking lot, the bicycle riding similarly to my previous bicycle. Upon return, I asked the salesperson if there were any sales coming up, as I was not in a hurry to buy. He said that they were running behind a couple of weeks, that I'd best order it that day. Unfortunately, I did. Sales galore came while I was waiting, but Amped Adventure wouldn't honor any of the many freebies that were then being offered, as they occurred after I ordered, even though before delivery. It was a few weeks later before I received a text that the bicycle was in, but at a different, yet closer-to-me location. They charge $99 to put the bicycle together, which I didn't mind paying. I showed up the next day, a Saturday morning, again attracting other customers and their limited staff overwhelmed. When it was my turn, they brought out a bicycle, and the lead rep started to unwrap it. He was interrupted, and had to attend to that, and I looked over the paperwork that was attached to the bike. It was someone else's bike! I informed the rep when he got back, and he barked at one of the others to bring him the bike. The correct bike eventually arrived, then the lead rep got called out, told a gaggle of other reps for someone to help, then drove off! The someone else ended up only tearing off the rest of the packaging. He said that he didn't know anything about the bicycle's features. I waited and waited for someone else. I eventually saw "my" salesperson and asked him how something on the bicycle worked. I was hoping to get a demo of various features, but he took off. Seeing the gaggle was more interested in chit-chat, I rode off, figuring out most of the features over the dozen miles of my inaugural ride. No surprise, they texted me for a review, and I shared this with them. They're probably still in shock. Based on my experience: Narrow down your preferred bicycles. They'll match online sales, so wait for the sales: they tend to be around holidays, e.g., Memorial Day, Fourth of July, Labor Day. If you wish to put together your own bicycle, this isn't the place. They do a 90-day tuneup included, though. Service: it was mediocre to poor for me, but other people had good results. Don't expect to see your assembled bicycle for at least a few weeks. read more

A great selection of Ebike rentals right next to Lake Washington. I recently visited Seattle for a baby shower but was lucky enough to sneak in some outdoorsy time by the lake prior. Amped Adventure was the perfect outdoor activity for an afternoon with limited availability. We booked our ebikes a day before so they were ready to go as soon as we arrived. The process of grabbing the bike was quick and painless, letting us maximize our 2-hour time limit on wheels. This storefront is situated right next to the most gorgeous trail. Once you cross a single busy intersection, you're in serene lake territory. The team on site is helpful and will offer advice on trails, how-tos, etc. They also provide you with a lock and helmet, making it easy to explore local businesses along your route. read more

They fixed our son's e-bike so he was able to ride again. I will go there again and again as he takes a toll on the bike from all his riding. read more

Really nice staff, good selection of E bikes and a small repair shop. Really good place for a pit stop for cyclist if you need to change a flat, get new pedals, bike chains, and bells. read more

It has been a very long time since I have experienced such outstanding service. 5 stars feels like an insult . The listened , they heard me , they helped me , they made my daughter so happy , and without even selling me a bike , they sold me a bike . I've never wanted to return and buy something more . This is a SOLID group, with solid service, and i give them infinite stars!!!! read more

Amped Adventure - They helped my sweet 10 year old get back on the road ! - Bikes Near Me - Lake Forest Park, Washington

A great selection of bikes, friendly and helpful staff that was glad to answer questions from an inexperienced E-bike shopper. They let me ride several models and pick a good fit. I'm looking forward to having them set up my new bike! read more

The sales experience with Ryan was a 10/10 but any communication after our purchase was a 1/10. They did not respond to any of my texts or emails, even though those are the methods they recommend when you call their phone number. When we purchased the 2 bikes, we requested that they be built together and they weren't so when my husband's bike was ready, I reached out to see when mine would be ready, with no luck in reaching anybody for answers. I understand this shop is busy, but the lack of communication left a bad taste in my mouth and will probably purchase bikes elsewhere next time. read more

Knowledgeable family atmosphere business that promotes community and work life balance for their employees.

Customer service is rather poor, no one answers phones , text messages, emails despite them saying they will promptly will return calls and messages . All I wanted was to check the status of my order. read more

Apparently some folks have had great luck but my experience has been awful. Maybe they're too busy to handle any phone calls but I certainly don't trust a company that I can't call or email to ask a question. read more

Terrible communication, when they do communicate they lie, and they offer zero solutions. No compassion, no sense of urgency, no pride in workmanship, no honor in their word. Disappointed in my service here does not even cover it. I ordered an item direct from Segway on July 3rd. Segway suggested delivering to their trusted dealer, Amped Adventure, and since I wanted to support a local business as well as planned on buying accessories anyway for the item, I figured I would deliver it here and pay them to assemble it and purchase accessories from their store instead of Amazon. On Friday, 7/11 FedEx attempted to deliver the item to the store. The store declined receipt. They are open Wednesday through Sunday, but the store didn't allow redelivery until Wednesday, 7/16. I contacted Segway and they told me I had to resolve this with the store. The kicker is the store will not speak to you. They have a phone number, but won't answer a call (ever), or return a voicemail. This item is a gift which I had ordered with plenty of time to arrive, but due to their refusal to accept the item, now I was worried about having it done in time. I finally received a text from them on 7/16 several hours after they received my item, stating that it was there and asking me if I wanted to pay $180 to have them assemble it. Since I was already crunched for time, I answered saying yes, but only if it could be ready by 7/24 (remember, it's a birthday gift). They responded saying no worries they could do that and they would text me when it was ready. Radio silence from them ever since. I broke my ankle this week and would need to coordinate assistance with picking up the item, so I texted them yesterday asking for an eta of when it would be ready to pick up since I hadn't heard from them. They didn't respond to a single text message, phone call, or voicemail I left them. I live over an hour from their location, more with traffic. Finally, feeling panicked that we would not have this item before leaving town tomorrow for my son's birthday, I had my husband drive over to see if he could talk to someone and get answers. The staff told my husband they had received all of my messages and just chose not to respond to me. They said they didn't have the bike, it wasn't at their store, it hadn't been assembled, it was in marysville at their warehouse, and they had no employees at their warehouse available to assemble it today. I do not understand how a business can operate this way in good conscience. The fact that they had received my text messages (the stores preferred method of communication according to their voicemal), and they knowingly chose not to reply (at all) knowing they did not have my item (period- they didn't even have my item at the store and couldn't give it to us) and knowing they had guaranteed it would be ready by today--- I am baffled not a single person communicated any of this with me, responded to any of my messages, offered any solutions or resolutions, and left me with no time to figure out a plan B for my child's big (and only) birthday gift this year. Not to mention, this item (over $2,400) was PAID IN FULL on 7/3- however since I trusted it to be delivered to Amped Adventure I am out time and money and have extra stress and burden to figure out a birthday gift when delivering it to their location was done in an effort to have the exact opposite outcome! Things happen. But it feels like their chronic understaffing is standard practice for this business. They don't care about you or your business because luckily for them the demand for bikes is higher than their lack of customer service. None of this excuses their complete failure to communicate with me so that I could try and make arrangements to salvage my son's birthday/gift. Incredibly disappointed and concerned with this business and their practices and will absolutely under no circumstance use them in the future nor will I ever refer anyone to work with them ever. I will also speak to Segway as they really should not partner with this store unless Segway also does not care about their reputation or how the companies they partner with treat their customers. Truly one of the worst experiences I have ever had with a purchase/service. read more

Asked about some simple service for my ebike and received a one sentence reply that they were booking out 2.5 months for service. What kind of bike store can't service your bike for over 2 months? read more

They don't have the courtesy to return my call or respond to my email. From what I learned, they won't work on a scooter that was not purchased from them. And I gave them a bright "hello! glad to meet you." They need to be taken off the Segway Service Center list. read more

Horrible communication and customer service. I had to contact scooter company to inquire about parts availability. Lazy service and staff. Find a better location for your repairs. read more

Purchase an e-bike from the Amped Adventure store at Lake Forest Park, WA. There was a manufacturer flaw and they took care of the issue immediately. They claim the warranty without me involved. So glad I purchased from their store instead of online. Then my kid damage the bike. They fix it at a reasonable price. I am very happy with their service and 100% recommend them. read more

Great selection of ebikes. Love the owner, Gordon and their workers there. Very friendly, helpful and their rentals prices are very reasonable priced. Convenient location by the bike trail. read more

Very understaffed. Waited for a while with zero acknowledgement from the only employee behind the desk inside. He was pretty rude, no apologies and seemed a little checked out. read more

I had been doing a lot of research on what kind of e-bike I wanted to get for myself. I was torn between rad power bikes and Aventon, and decided to go Aventon because of higher customer satisfaction rating , and felt like it was the right brand for me. I really didn't know what to expect walking up to the storefront, and was a little nervous since I had so many questions. I was greeted by Chris, who answered all of my questions effortlessly and didn't make me feel like a bother for having so many. I test rode a few bikes and asked for specs/differences between each bike and settled on the one I anticipated to buy from my own research. I rode 4 different bikes, and narrowed it down to the Aventure 2, and Level 2. I was able to ride each bike multiple times to get a feel for what I was looking for. They had the Aventure in stock in the color I wanted and modified the bike with a front rack, a back seat with pegs for another rider if I wanted, and a phone mount. They had my bike ready quickly and both people I interacted with were very nice and I am beyond happy with my purchase. I highly recommend this shop for anyone looking for an e-bike- they had other brands other than Aventon too. read more

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I'm a senior and have been wanting to try an E-Trike. After numerous phone calls I finally found this shop that had one on the floor for me to try. While it sounds like the newer model (that hasn't been released yet) will be a better fit for me, I could not have asked for a more enjoyable experience. Baker explained everything to me and was super helpful and polite. I have no doubt this is a shop that believes in excellent service and customer satisfaction. I recommend them highly!! read more

Gordon was amazing. I had a brake adjustment issue with my new RadRover 6 Plus (Hydraulic Brakes). I called Rad Bikes and they told me it was going to be 6 weeks before they could look at my bike! Rad Bikes listed Amped Adventure out of Lake Forest Park on their website as an authorized repair business. The brake handle had to be pulled in too far for my liking. I called to schedule a service appointment today, Gordon answered the phone and talked me through it on the phone! What incredible service. He took the time to listen to my problem and walked me through the fix, on the phone at no cost! I can definitely recommend these guys to get any bike fixed, tuned up, repaired, etc. These guys know what they are doing!! Give them a call, they will take care of you! I trust them. https://www.amped-adventure.com/ read more

Amped Adventure - These guys rock! - Bikes Near Me - Lake Forest Park, Washington

Obviously I don't have a ton of reviews posted. You need but look. I either post when something really sucks or it's awesome. This is one of those awesome ones. I was immediately greeted by two very cool staff at Amped . A kid named Bryce ( I think ) stood out and went well above and beyond customer service. He walked out to my truck with me and took a look at my, probably too fast , new scooter. With a couple tweaks of a screwdriver and some witty banter he had me on my way in about 5 minutes. It's rare you get this kinda service. Especially from a younger person. You know exactly what Im talking about " welcome to Good Burger home of the Good Burger" He made that place a customer for life Good job homie read more

I am so impressed with amped Adventure. my bike had died, while I was on vacation so called them when I returned. I expected to leave my bike for a while as they worked on it. They had it fixed, repaired my squeaky brakes and sent me on my way. So polite and courteous, and they were very busy. Thank you for your outstanding customer service! read more

Had my Kugookirin g3 scooter serviced here -- flat tire changed with one I ordered from manufacturer, brake pads changed with ones I ordered from manufacturer, some wiring fixed up related to my motor still going while braking, a problem they found and told me it was good to have fixed but not necessary (also they gave me the additional cost before fixing it), general tune up. Had a really good experience, they were professional , kind, and very communicative, and the price was incredibly reasonable. Definitely going to keep coming back here. read more

Amped Adventure - Bikes Near Me - Lake Forest Park, Washington

I scheduled a drop-off for my scooter on August 31. They were booked out a few weeks, so my drop off date was October 12. I was able to drop it off a few days early because I was heading out of town, so I actually dropped it off on October 8. I came in today (Oct 18) to check on the status because I hadn't heard a peep from them, and I was told that they haven't gotten to it because they've been busy. So I'm not sure what my appointment was for exactly, but it wasn't for them to work on it. They're grossly understaffed and overworked and then expect you to just be okay with it. Sorry y'all, I am so sick of taking the bus everywhere because you're the only place in town that works on scooters but haven't adopted to the conditions by hiring more people. Your poor workers, I feel sorry for them because they're set up for failure. Get more employees and/or a bigger space, or another shop. It's really not okay for you to just take our mobility devices and expect us to not need them back. If a car repair facility worked like this they'd be out of business within a month. But I guess our scooters and e-bikes are just toys that you think we don't need after all. Edit: Today is October 26th and I still haven't heard from them. read more

We got a great deal on an e-bike rental for the afternoon. They're conveniently located next to the Burke Gilman Trail. It's a small shop and can get busy, especially on the weekends. They also do repairs and sell e-bikes but there's not a big selection. read more

I spoke with Chris today. He was both patient and knowledgeable. He showed me several bike to help me narrow down what may work for me. They had a bikes in stock and there are more bikes on the web page that can be order. Adjustment are included for the life of the bike a great savings. Also you can test drive there bikes. Other bikes you can be rented. I'm looking forward to renting one bike in my short list for the day to get a real understanding of how it will preform. I can totally see myself buying my first E-bike here. read more

I went to this shop to buy a bike for my wife and have my bike fixed. They told me they couldn't give a me a quote on having my bike fixed but would call me in "a day or two" with the quote and have it fixed in "2-3 weeks". After a week of no contact I tried calling but their phone goes to an automated service and if you navigate to a phone call it goes straight to voicemail during business hours. After 16 days and a series of text messages I gave up. They never even looked at my bike. I went and took it back. Maybe they were just very excited about selling my wife a new bike so they told me what I wanted to hear about my bike. I lost two weeks of prime riding time for nothing. Do yourself a favor and go up the street to Bothell Ski and Bike read more

Bought 2 new bikes, they called and told me bikes were in and would be a couple days before they could get to them, a week later when I called to check, they said they haven't started on them but should be next day, 2 days later I went down to see what is going on. Very chaotic, seems like good employees, but under staffed and poor managed! Was told would be done next day, was able to pick up 2 days later. ( I looked on YouTube to see how to assemble, seems very easy, maybe an hour ) seems like once they got my money they weren't too concerned about me? read more

Great customer service and reasonable price. I needed to replace the tires on my Hiboy S2 Pro, and I don't have the tools, time or the space to do it myself. Their scheduled appointments were full until November, but I called and explained that I have the tires. They said to bring it in, and that when they're able to get to it that they would. To my pleasant surprise, I dropped it off on Tuesday and it was ready for pickup on Friday. It's quite an ordeal to replace these tires, and it is a process. As one of the employees put it, "We'll have a tire replacing day at some point." They were able to service my scooter so efficiently perhaps due to the fact that I had supplied th'em with the correct parts to complete the job. I'd highly recommend folks to take your scooter to have your tires replaced here. I'll definitely be coming back for future services. read more

We had such a great day on the electric bikes yesterday. The crew at the store (thank you Gordon and Baker) made renting a breeze. The bikes are solid, user friendly and fun. Another perk - access to the Burke Gilman is close and safe. With family in town, what better way to share the PNW than to experience our amazing trail system, enjoy the outdoor culture and sightsee via bike. Smiles for miles! read more

Discovered that Lake Forest Park now has an e-bike rental and sales shop right next to the BGT! Amped Adventure has a nice selection of e-bikes and scooters for rent. I've been thinking of buying an electric bike for a few months now, and have been having issues finding a frame that would comfortably fit me since I'm only 5'1". I opted to rent the Gen3 Stride and it was great fit after some minor seat adjustments. We took our bikes down the trail and tested them out going up the hill toward Shoreline. I have a bad knee that has made going up steep hills painful, but the Stride made it feel like breeze! I'm definitely renting from there again and so far this model bike is at the top of my list to purchase down the line. The staff is so friendly and knowledgeable! If you're looking to rent or buy an e-bike go check them out. read more

Wonderful customer service, convenient location, and very reasonable prices. They took great care of my bike. Thank you read more

They are very helpful I take my electric bikes there to be tune up there busy but get it done right great location excellent service very reasonable pricing read more

Found the reason why my RadCity would not turn on in a day after months of working with Rad. They have some great looking ebikes for sale as well as service. read more

I took my son's Rad Power bike to Amped Adventure after learning that both Rad and REI would take a long time to make repairs. Amped has his bike ready in two days and it runs great again! Very reasonable prices. Friendly staff. Apparently they fix all types of bikes. They also rent e-bikes, and they are right next to Burke-Gilman. I'll be back here for sure to rent a bike to enjoy a ride with my son! read more

Great customer service! Large selection of e-bikes to rent or buy. My Aventon Level bike is super fun.

Great place! Chris was super helpful and friendly. And the rest of the staff are great too. Good place to know about!

I was at the Lake Forest Park farmers market when I noticed a person moving bikes out of a business called "Amped Adventure". And being a bicycle rider for Most of my life I thought, "Hay, why not go have a look?" Wow! Electric bikes!!! Even a 21 speed electric bike! I managed to spend some time with Chris, super nice, very knowledgeable and one of the owners. He shared some history of the company, a lot of details of the Flex and invited me to take it for a test ride. As I was 'Maning' one of the booths at the farmers market, I couldn't take a test ride at that time. I stopped by for another short visit before the farmers market closed and met Troy one of the other owners also another super nice, knowledgeable individual. I told Troy that I would be back after the farmers market closed. After the farmers market closed, I did go for a test ride on the flex and it met and exceeded all of my expectations!!!! The follow week I placed my order and am anxiously awaiting it arrival!!! read more