Staff was so nice and friendly. I felt safe asking all of my newbie questions and test riding…read moredifferent brands and types of e-bikes. I'd been to multiple shops before stopping in here, and this is the only place I left actually excited from. DJ helped me pick out a beautiful bike that I feel extremely comfortable in. The manufacturer had some delays sending my bike, but they were on top of it and supportive during the waiting period. I've ridden my bike over a 100miles in 2weeks and couldn't be happier! Thank you DJ and team! I appreciate all of y'all's help.

Excellent service and repair for a reasonable price. Craig…read moreis an ethical business person

As a black man, in my culture we don't get into bike riding as much as we should. I was hesitant…read morebecause a lot of shops seem to not like black patrons and their money. We often get greeted with open hostility and a palpable aura of stereotypical contempt. Amped adventure was a pleasant surprise. Even though they were busy they made sure I was regularly updated and well informed as a new rider. As divided as the country is it's always great to see people just be nice. Thanks A.A I will always promote companies where EVERYONE is welcome and can receive great service.

If you're considering this place, look elsewhere…read more I ordered a bike back in August expecting to hear back with a status after a couple weeks. After 5 weeks elapsed I tried calling, emailing and texting for a status update. No response. I physically had to go to the shop to get an update. There was some mix up with the manufacturer and the bike wouldn't be ready until the following week. An annoyance but these things happen. Another week goes by and nothing. Again, I tried to get an update and nothing. After 6 weeks I finally got an update and the bike would be ready that day. I went to the service center and they didn't have the bike. I was directed to the warehouse which was not far. I get to the warehouse and they are still working on the bike. I wait another half hour. Finally the bike was ready. Except, it wasn't the bike I ordered. The accessories I ordered were incorrect. The passenger seat was incorrect from what I ordered at the store. I rejected the bike as nonconforming. They probably could have fixed it but not without adding to the price and causing even more delays. But they didn't offer to fix the mistake or any sort of apology. The only bright spot was they refunded the money quickly. In addition to losing out on the riding season (good weather) I'm probably also out the $300 WA rebate. I don't know if you can transfer it to another shop once used. Don't waste your time with Amped Adventure. Their communication, customer service, and turn around time is atrocious. There are plenty of other retailers in the area.

I broke a few spokes on my rear wheel Wednesday night, and found myself scrambling to get it fixed…read morein time for this weekend's cyclocross race. Since spokes are not all the same, it's not a guarantee that any shop will have the replacements (and ordering just a few spokes is not necessarily practical for them). Monument Wheelworks has the answer to this though: "blank" spokes that they cut to length to suit the job at hand. Upon close inspection, there were several more spokes that would need replacement soon, so Andrew essentially rebuilt half of my wheel while we chatted in his shop. He also straightened the derailleur hanger (the cause of the broken spokes), and replaced the tubeless tape (damaged by the broken spokes). Thanks for getting me back on the road!

This is an awesome tiny shop in the Ballard. I like the cleanliness and organization of the shop…read more Plus there's quick turnaround and detailed explanations on what you need done.

I was looking for a specific piece of hardware and they were able to help me out. Super friendly…read morestaff, who gives genuine suggestions based on your needs. Not only is it a good shop, the bikes you see on the floor are a rotating fleet of awesome custom builds for customers. eye candy galore! Check them out!

Just dropped in to get some info on a couple bikes a client of mine passed down. My experience with…read morebike stores runs the gamut but these folks were super friendly and helpful, even though it was clear our interaction wasn't going to lead to any sales. Ended up chatting with Aaron for 15-20 mins about bikes, Seattle and anything else that came to mind. Really easy going shop with genuinely nice folks working there. Would recommend this as a first stop for anyone in the market for a bike, bike parts, a tune or even a place to find friendly conversation. Thanks Aaron, for the good conversation. I hope Seattle agrees with you and you stick around. The bike community will benefit from your easy going attitude, and no doubt you'll run a great shop! I don't live anywhere near Ballard, but will happily make the drive to patronize Cascade Bike Shop! Thanks again for the positive interaction!

I am so happy to have Harvy's Bike Shop in my neighborhood. Over the years, I have gone there for…read moreflat tires, etc. I recently bought a used bike from Harvy. Harvy adjusted it to fit me. I later had a couple of problems with it, which they fixed for free. I love my bike, and I love Harvy's!!

I took my grandson's bike in for some much needed repair / maintenance. I was highly impressed by…read morethe service I received. 1. The man who worked on my grandson's bike was skilled and knowledgeable. We identified problems, talked over various ways of addressing them, and agreed on a coherent plan. 2. I felt the cost was very reasonable. We addressed 3 separate issues with the bike for $100. 3. The service was quick! I brought the bike in at 11AM and got a call at ~4pm the same day that the work was completed. I picked up the bike the next morning when the shop opened. 4. The man who worked on our bike and the other staff in the store were all polite and friendly. They were easy to work with and things flowed easily.

Super helpful and knowledgeable staff! Great place to buy an e bike if you're looking for quality.read more

The staff are extremely unprofessional. Simple as that, i will never associate with this business…read moreagain because of how rude the staff were. 2k+ bike and took over a month to get the bike ready.

Very friendly staff helped me tune up and select accessories I needed for my bike (lights, lock)…read more They even installed the lights and the lock mount for me! Cool location in Ballard near the Safeway and many craft breweries. Highly recommended!

Best service sweet staff do visit their shop you can get best prices for your bike repair and also…read morefor some new bike

After being gifted a kids bike from Walmart, my husband assembled it, but it wasn't quite right and…read morewe couldn't figure out why. Took it to Tim's, and the staff was super friendly. For a reasonable price, they looked it over and found the problem--a missing brake pad, and had it ready to go in just a couple hours. Thank you!

I have been wearing Five Ten Kestrel BOA Mountain Bike Shoes for a few years now. I've worn out my…read morecurrent shoes and ordered a new pair online at Tim's Bike Shop. The cost was $195 with free shipping, the same price I paid the last three times I purchased these shoes from other retailers. Only this time, as I was making the online purchase, I was notified there would be a surcharge of $20 for the item being 'oversized'? I couldn't find my size (13) anywhere else and made the purchase. When they arrived, I called Tim's Bike Shop and asked them what exactly was oversized. Was it the shoes, the box the shoes were shipping in, what? I was told it was the box the shoes were shipped in. I said I have purchased these same shoes in the same size in the same size box four times and this was the first time I was charged an additional $20 for the item being oversized. I asked for a $20 refund. They refused. I told them I planned to write a negative review on their shop because it seems like they were merely trying to recover the free shipping charges with a $20 surcharge. Tim's has a return policy, and I will leave the shoes in the box and search for another seller who has my size and agrees to sell the shoes for $195, with free shipping and no $20 charge for oversized item. If I find them elsewhere, I will return these shoes to Tim's.