I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Great and speedy service. I appreciate how friendly Charlie's PC Repair was and how fast my PC…read moreissue was resolved. I would definitely recommend to any PC user that is having even the most complicated problem out there. (My computer kept randomly shutting down and was pinpointed to a particular BIOS setting. I was thinking it was hardware all along.) With prices cheaper than Best Buy and other PC repair places out there, I gave this place a shot. Definitely received my money's worth. Recommend to all PC users at various experience levels.

I was in "panic" mode because my primary photo editing computer was showing signs of failure. I…read moreneeded a new drive to replace my primary one that holds all my high end software. I called Ryan at Green Lake Computer Repair and he reassured me that he could help. He was able to clone my old dying drive to a new larger one, saved all my software so that I did not have to reload it (ugh!) and finished the job in one day! I thought I would have paid twice as much for the service that he gave me and am eternally grateful as I did not miss a single day of work. I cannot say enough about the quality service Ryan gives. Wonderful!!!

My laptop was completely dead. Thought I needed a new one. Ryan resolved the issue for $125 and…read moredid it in less than 24 hours. Super nice guy. Highly recommend.

Quick, professional, fair pricing, really zero issues. My computer was overheating, and now it's…read morenot. Would recommend.

If you're looking for the type of experience you'd get from a big box store (established customer…read moreservice, a storefront, etcetera...) then this business isn't for you. However, if you value a highly skilled tech, exceptional responsiveness, and a surprisingly fast turnaround then this place is for you. 10/10 will be going to King County PC Repair again.

Best technician you can possibly deal with. Chris is one of a kind person. He helped fixing my…read morelaptop screen professionally. This is the only one that I have been working with whenever I have a laptop issue. Smart and excellent customer service. If there's more than 5 stars I would have given him 10.. Thank you Chris​

I ordered a PC in December 2022 to be built from this guy when he had his shop on 99. I know he was…read moreattacked and it messed his business up but I gave him a year to refund me and it's been a year and eight months and he still hasn't given me my last $500 even though he said he would do so since the beginning of 2024. I believe I have been patient enough so I am now going to leave a one star review for this shop to let people know that he ripped me off. To make things worse he even asked me to "borrow" $300 in January. So I'm glad I didn't loan him that either or else I'd be out another $300. Edit: you paid me interest that was agreed-upon for holding onto my money for so long. Had I done a simple chargeback that money would've gone back into my bitcoin account. I lost thousands of dollars by letting you hold onto my money. Then you asked me borrow $300 this January when we discussed the last $500. So if you're saying you can't afford to pay me the $500 now, how would you have afforded to pay me back the $300 you asked to borrow? I didn't feel comfortable loaning you that $300 because you still owed me $500. Now you're trying to spin it to make me look greedy when it seems more like you're now not going to pay me the $500 you owe me because I didn't loan you $300 more. Not to mention I had to chase you down and text you repeatedly to get you to refund me. Which is why you started paying me extra. Every time I wanted payment in full you offered me $500 so you could hold onto my money for another six months. So don't act like you did me the favor here. This is not me asking you for extra money. This is money you agreed to pay me in January. You said you would pay me $250 on August 17, then again on August 30th. I will revisit this review if you pay me as you said you would.

Very knowledgeable and skilled at cost effective solutions and fix's for PCs. Also very helpful…read moreexplaining better ways to do things. They did 3 different upgrades / fix's on systems. Very satisfied each time. Also got our phone glass replaced and replacement batteries. Did both our cells were great results .

The service on my laptop Wi-Fi problem was fixed in less than a half hour. I could not recommend…read moreany higher. Fantastic service

When my laptop decided to go poof on me, I looked up options and NCC was closest- I admit that was…read morewhy they were my first choice- the location listed on google isn't accurate, but they were near enough and had good reviews. I'm glad the internet got it right this time! Robert was so informative and helpful about what was wrong with my computer, (he kinda chided me about how I could have avoided my issue haha, it was great) and after doing everything he could to save everything he could, he got it back up and running and gave me good lessons on how to keep it going in the future. He has a loyal customer now!

I had built a very very pricey computer on my own, and I was having problems installing Windows. I…read morecame across NCC because I've seen it passing by at Fred Meyer's and I also used Yelp. My frustration of having a very expensive PC came down to bringing it to a computer shop to get it fixed. The price was very reasonable, and the guy there was able to diagnose and fix everything all within a day. He got my computer working perfectly after a couple days of bashing my head into the wall trying to get the Windows OS up and running. Don't expect a big PC supermarket though. These guys are a local PC repair shop and it definitely shows. Their knowledge of their craft definitely helped me and they're worth a shot if you have computer problems.

They charge a ridiculous price for providing a diagnostics assessment and quote for repair of your…read morecomputer - $160 - and they don't tell you up front! Dropped off the computer with the understanding that an estimate for repairs would be given. Filled out and signed form with no agreed-upon amount of work on the form. It probably took the guy 10 minutes to plug in my computer, boot it into target mode and mount the disk to his own machine. And he now wants $145 + tax. Their assessment fee is not stated on their website nor given verbally.

TouchTech is our "Go To" team for regular tech support whether it be professional or personal. We…read morehave even set up quarterly "IT Health Checks" in order to ensure all vital updates are completed on time and that our computers and laptops are functioning properly. Brian always responds quickly and Fong is our favorite tech guy. I can even set him up virtually with access to my laptop and do other things as he runs through everything. Amazing. Fong is always patient, easy to work with and never ever makes us feel like we are asking a dumb question. Highly recommend!

In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

My PC crashed and I searched for a quality shop and I found Dr. PC Fix. His reviews were…read moreaccurate. Great service. He found my problem and had it fixed in an hour. Rates very reasonable. I highly recommend!​