I requested a cybersecurity "cleansing". They used SentinelOne and MalwareBytes to check…read more They recommended I remove my VPNs to get faster browsing. I will use vmstat to check for suspicious processes. The quality of their "sweep" was adequate for this stage of my assessment. The value of of their service was good, I am satisfied, they gave me some good ideas on a more advanced search for breaches.

Great customer service and the guys there are very knowledgeable and efficient with their work. I…read morehad an issue with timing for a certain part but Lawrence helped me work it out clean and easy. Would definitely recommend.

This is the best repair shop that I have ever experienced in the world. And believe me, I have…read moretraveled all over the world over the decades with smart phones and computers being repaired everywhere.

They were able to reattach a broken connector surface mounted to a printed circuit card. Excellent…read moreand fast service. Reasonable cost. I'm glad to know about them for future needs.

I have had the pleasure of hearing testimonials of Dave as he does what it takes to get the job…read moredone quickly, effectively and for a great price. He has helped me troubleshoot some minor issues without even charging me. He's such a great guy. I know who I'll be calling up when things go wrong. Thanks Dave!

David was fantastic. I had a few issues, which I had no idea how to solve and David not only fixed…read morethem but he also implemented systems so that my computer and life work more efficiently. He helped my sync my Time Machine to back up my files when initially I couldn't even get past the password not working. He set up my business email on my phone, which had been there but got lost when I upgraded to a new phone. Just this alone was a huge help. I had hired another company in Philadelphia to add my work email to my phone and it took them 3 days of lots of emails and calls back and forth and them working with godaddy. It was not smooth at all and David did it in 10 minutes. I also mentioned that I was getting pop up windows saying "Hard disk full. Delete files to create more space." David figured out which files were taking up the most space and set me up with Google Play, something I never would have thought of. He would double check his research as he was setting things up and it reminded me of that scene in The Matrix where Neo downloads different programs; within a few minutes he learns Kung Fu. David is just like Neo for IT and computer issues. He knew within minutes what to do for each one of my problems.

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

Martin's response to my review is further evidence of the behavior I previously noted. He is…read moreobfuscating and attempting to be misleading. My comments had nothing to do with not being able to answer every call (they did answer mine) or not being able to accept my service request. My point was, and continues to be, that whoever answered my call was intentionally unhelpful. Martin knows exactly who Rain City is, and knew who I was looking for. When they first split off the retail business, they were going to keep the Progressive Tech name. Then, due to some issues between them, they had to change to Rain City. Martin apparently still harbors a grudge, hence he refuses to refer any retail business to them. An honest answer would have been, "Yes, the people who used to handle retail repairs here did start a new business on Lake City Way, you're looking for Rain City Tech." An honest response to my review would have been "Sorry we played dumb and pretended not to know what you were asking, we should have just given you Rain City's new name."

I was in "panic" mode because my primary photo editing computer was showing signs of failure. I…read moreneeded a new drive to replace my primary one that holds all my high end software. I called Ryan at Green Lake Computer Repair and he reassured me that he could help. He was able to clone my old dying drive to a new larger one, saved all my software so that I did not have to reload it (ugh!) and finished the job in one day! I thought I would have paid twice as much for the service that he gave me and am eternally grateful as I did not miss a single day of work. I cannot say enough about the quality service Ryan gives. Wonderful!!!

My laptop was completely dead. Thought I needed a new one. Ryan resolved the issue for $125 and…read moredid it in less than 24 hours. Super nice guy. Highly recommend.

Kevin at Seattle computers did wonders for me. He took my broken dell netbook and made it faster…read morethan my new desktop. He was also able to fix my cracked screen in no time at all. I highly recommend Seattle computers to all my friends and anyone on Yelp. Thanks Again Kevin!

Wonderful company. Great Service…read more Highly recommend for your computer, network and related service needs. Fast, efficient and the even have free depot pickup and delivery!

Geremy handles the IT operations at both of our facilities and has always done a great job. He has…read morealways handled any issues that we've had quickly and professionally.

From the owner: We pride ourselves on providing customers the support a large corporation would have, without the…read morelarge corporate costs - including ongoing on-site or off-site IT support without the high cost of a full-time IT person. * State of the art hardware and software support on both PC and Mac * Data backup and data recovery * Custom designed support plans * Technical Consulting * Systems Analysis * Database Management * Custom network design and network installation * Laptop hard drive replacements and upgrades * and more...

I have the highest respect for Waltar Studios. They are undoubtedly the most professional,…read moreresponsive, and helpful consultants that I have ever dealt with in my entire working life. Their level of integrity is something that all businesses should strive to meet. I whole-heartedly recommend Waltar Studios to anyone looking for a technical consultant. I cannot say enough good things about their company. I wish more businesses operated the way that they do.

I am a small business owner who retained Bruce's services at the recommendation of my neighbor. I…read moreneeded Bruce's help to set up a new computer, connect a business printer and help us set up Quick Books Pro. Bruce was wonderful and professional before, during and after our meeting. He was patient and very capable and never made me feel like my (silly) questions were silly. He did a great job getting us up and running and even making recommendations about QB that have turned out to be brilliant! He's a delight to deal with and I highly recommend him. His prices are more than fair, too!