Everyone at Idina was so kind and helpful! Especially Nadia went above and beyond to help me and my…read moremom with the dress of our dreams. I came looking for a second wedding dress after I disliked my first. I had a tight timeline and they were able to completely customize my dress and have it altered on time. Their seamstress Julie is so talented and also helped transform my mom's old wedding dress into a welcome party dress! Could not recommend them enough.

0 Stars! I paid $1,185.95 plus a $200 tip for a prom dress for my daughter's senior prom, and the…read morezipper failed on the big night! When I contacted the shop, they showed zero sympathy for how important the evening was and offered no apology or compensation whatsoever. They insisted that if the zipper was going to fail, it would have done so in the store -- "never" outside of it. Their solution was to fix the zipper the following day, which was completely unacceptable since the dress was needed that night. To make matters worse, they wanted me to drive over an hour to University Village at 3:30 PM on a Saturday afternoon with my daughter stuck in the broken dress so they could "inspect" the zipper. My daughter was part of a group of 11 seniors headed to professional pictures, dinner, and the prom--time was extremely limited. This lack of understanding and flexibility made a very stressful situation even worse. When I expressed my desire for a refund, I was told it was outside their 30-day window and no refund or exchange would be offered. When we purchased the dress, we were told we had to buy it immediately to have it in time for the dance--essentially protecting them from any responsibility, no matter the circumstances. Adding insult to injury, when my daughter tried contacting the woman for help to get out of the dress, her calls went unanswered and were never returned. We were also wrongly accused of zipping the dress incorrectly and misaligning the zipper teeth. Anyone who has dealt with formal dresses knows it takes more than one person to zip these dresses. None of the teeth were damaged, and the zipper was not misaligned -- my daughter was fully zipped into the dress before it failed. They clearly don't care about your special evening; the money is the only thing that matters. I cannot recommend this shop for formal dresses. There are shops that care far deeper than your pockets. This is not one of them!!!!

I'm not usually a review person but given the situation being so special I felt it necessary to…read morewarn potential brides that this particular consultant, Jordan will in fact ruin your experience. I brought my sister to Grace Loves Lace expecting a special and memorable experience, but what we got was the complete opposite. Before the appointment, I spoke with two different people to make sure everything was set, yet when we arrived, our bridal consultant was completely unprepared, disorganized, and honestly, a mess. She seemed far more focused on pushing a sale than actually helping my sister find a dress she loved. From the start, she barely listened to my sister's preferences and kept picking dresses that didn't match her vision. Instead of making her feel special, she made her feel pressured and dismissed. My sister--who should have been having one of the most exciting moments of her life--ended up leaving in tears because she felt unheard and rushed into a decision she wasn't comfortable with. What made it even worse was looking around the boutique and seeing two other brides having wonderful experiences with their consultants. They were smiling, laughing, and clearly being listened to, while my sister was treated like an afterthought. It was confusing and frustrating to watch because it proved that the boutique is capable of delivering the kind of service we expected--but unfortunately, not with the consultant we were given. And let's talk about professionalism--because there was none. Our consultant showed up looking completely disheveled, with dog hair all over her clothes which made it impossible to take her seriously. First impressions matter, and if she had carried herself with even a little more effort and professionalism, this experience might have gone in a completely different direction. At the end of the day, we left without a dress--not because my sister didn't find one she could have loved, but because the consultant made the experience so uncomfortable and impersonal that she didn't even want to say "yes" to anything. I truly hope management takes a hard look at who they have representing their boutique because no bride should be made to feel like this on such an important day.

I had my first appointment in Seattle with Grace loves lace & i was very impressed by their…read moreprofessional service! 10/10 I had a personal stylist Erin for my complementary appointment and she was so helpful and created such a great atmosphere!! I was so satisfied with my first experience!! All the gowns are so comfortable and made out of very quality fabric, when I tried them on I felt so easy to breathe and move around ! Truly great brand !

This was our third bridal showroom experience, but the only appointment full of fun, laughter and…read moreworking to find the perfect dress for my daughter! Teetee and Jeni were incredibly genuine. We never felt rushed. They walked us through possible additions/alterations, listened to what she liked and didn't like and found the perfect fit. It's an important moment in our lives and they helped us navigate that! I was wary of shopping in Bellevue because everything is more expensive in Bellevue! But we had been shopping in two other states, and I believe their dresses were fair and mkt rate! Thank you!!

Hands down the best experience I had in a bridal shop. They make you feel so welcomed, judgement…read morefree, and treat you like royalty. They make the process SEAMLESS and work so hard finding exactly what you need within your price range. I was 100% taken care of I couldn't have gone somewhere better. Shoutout Anastasiya & Elina they are ANGELS!!!

I am absolutely disgusted by my experience at Idina Bridal today. I walked in newly engaged and…read moreoverjoyed to start looking for my wedding dress. As a proud Jewish woman, I asked if they carried any Israeli designers -- a simple, polite question. The sales associate could have easily just said, "No, we don't carry any." Instead, she chose to make a point by telling me that they are boycotting Israeli brands. When I replied, "Well, I don't need to shop here then," she smirked and said, "Probably not." That wasn't professionalism -- it was hostility. She knew exactly why I was asking, and rather than respond respectfully, she went out of her way to inject her political bias and make me feel unwelcome. I fully understand that people have different viewpoints about this difficult time and the conflict in the Middle East -- but there is absolutely no excuse for taking it out on customers or for treating anyone this way. What I experienced today was unacceptable, offensive, and frankly disgusting. Let's call it what it is -- antisemitism. Singling out Israeli designers and speaking to a Jewish customer with such contempt is discrimination, plain and simple. There is no place for that kind of behavior in any business, especially one meant to celebrate love and joy. I left feeling hurt, angry, and deeply disheartened. Idina Bridal should be ashamed of how their staff behaves. If you believe in kindness, respect, and standing up against antisemitism, do not support this store. Seattle has many wonderful bridal boutiques that know how to treat people with decency -- Idina Bridal is not one of them.

Did not love my exeprience here. It was my first time trying on gowns and was a very uncomfortable…read more I made an appointment and went in by myself. The associate (Selena) was very helpful and was mainly in charge of my appointment, but the other woman working with her (I think it was owner, Nadine) was very pushy and kept interjecting into our appointment. Should be noted that this review is solely based on how Nadine treated me, not Selena. A few things Nadine did really made my experience a very negative one: 1. Although my appointment was in March and I did NOT want a custom gown, Nadine immediately told me my wedding in December timeline was "tight" and "probably not possible" before I even tried my first dress on. It should be noted that when you make an appointment, you fill out when your wedding is. If my timeline did not suit the business' timeline, then I would have appreciated a call witht he concern prior to the appointment. I believe this was really an attempt at creating a false sense of urgency. 2. Nadine kept popping in and out of my dressing room even though she was helping another bride during the same time, suggesting dresses I had absolutely no interest in trying on. She kept pushing a style that I corrected her multiple times saying I did not like. She continuously pushed the style of dress (poofy ball gown - she was insisiting every for fitting dress I tried on should have an ugly tool overlay over it) and veil (a cheap pearl veil that looked like it was from the dollar store). Poor Selena would put me in a style I liked only to have me stand on the floor and have her come over immediately with these items after I repeatively said no. 3. There was one dress that Selena was having issues zipping and I think Nadine hear us chatting about it, burst into the dressing room (while I was half dressed) and said "that dress will NEVER fit her. You'll need at least two sizes bigger and we definitely dont have that". Extremely rude and beyond inappropriate. The last few points are not completely related to Nadine, but I recieved multiple calls the day of saying that they would not have the proper staffing and wanted to move my appointment, even tho I made my appointment 3 weeks in advance. I was open to being flexible at the time and they did eventually end up accomodating my original appointment, but since I have now shopped around I realize this is a completely unprofessional request. The store in UVillage is also dated and not very well kept, although they do have beautiful dresses. It was also a little unnerving showing up to my appointment early only to have to wait because there was a group of teenagers prom appointment running over. While Selena was very nice and we definitely vibed, Nadia made me so uncomfortable that I cancelled my follow up appointment and was afriad to go back. I ultimately decided I do not want to give this store any of my business based on how I was treated. I was not going to leave any reviews because I did really appreciate Selena, but I got an email this morning asking me to write a review (addressed to "Hi %NAME%," - how personal!) so here we are! TLDR: I'm sure they have some beatiful dresses, but unless you have the exact same taste as the owner and are a body size she deems respectable, just go somewhere else. $35 is not worth you mental health and friday afternoon.

Kiko created a beautiful custom dress perfectly from my inspiration. I loved that he encouraged and…read morebuilt on my ideas, and politely told me when one of my ideas would not flatter. He explained why and offered an alternative that would get me the look I was after. I loved the way he was clearly listening and attentively making sure everything was perfect. So professional. The dress was just what I wanted and I turned heads. Thank you Kiko.

Working with Kiko on my wedding gown was wonderful!…read more I was searching constantly and having no luck finding a dress that I both liked and could afford. When I tried things on, even if I liked the style, I was often unimpressed with the quality of the fabric and stitching. Then there was trying to imagine what it would really look like after being altered, and I was just never sure I was going to love the finished product. As soon as I started working with Kiko, the stress of the dress hunt was gone! I wanted a dress that was both elegant and simple, and one I would be comfortable moving around in. Kiko made me a custom dress that fit me perfectly--size, shape, personality, and budget. Kiko is a master of both design and craftsmanship. I sent him some photos of dresses I liked, along with a description of how I imagined combining elements I'd seen to create the perfect dress for me. At our first meeting, applying his artistry and expertise to my vision, he drew a sketch and brought my idea to life right before my eyes! We then met regularly as he started creating the dress from the inside out, making sure that every piece fit perfectly. Kiko is extremely organized and the dress was ready in plenty of time before the wedding. The quality is superb. I didn't spend half my budget on my dress, and yet I felt like a million bucks. My dress was so comfortable, I danced all night long! But if you want a super complicated design, he can do that too. If having a dress made for you has ever crossed your mind, you will not regret meeting with Kiko for a consultation. I just assumed that I would not be able to afford couture; but Kiko's prices are very competitive. And you get exactly what you want! Priceless! Being able to wear my very own unique, high-quality dress on my wedding day was priceless and made me feel like a queen. I cannot recommend Kiko highly enough!

I never thought I'd be a bride who was so attached to their dress! I absolutely love the…read morealterations that Andrea did. My dress is the before and after example in the photos above. I didn't purchase my dress at Drea K, but I went to her for alterations because I wanted someone who could go above and beyond basic alterations. As you can see, there was a lot that needed to be done for the dress to be more flattering. Dora and Andrea have some of the best customer service I have ever received! They were extremely accommodating with my insane schedule. They were honest and upfront about the total cost of alterations. This place is NOT cheap, but it IS worth it. This is not an alterations studio, she is a designer and dressmaker and has an amazing eye for how things should fit the female body. This is exactly what I was looking for. Drea K provided me with the confidence and beauty that every bride deserves on their wedding day! I felt amazing and beautiful on my wedding day. My husband was shocked at how fancy my dress was! Andrea and Dora are so amazing. I can't wait to take my dress back to Andrea so we can turn it into a fun cocktail dress for many years to come!

Review for alterations consult only!…read more I came in for an alterations consult on my wedding dress the other day. The shop is VERY cute, very professional, and has tons of dresses to choose from. I did not buy my dress from here, so this is related to only alterations. The gal that helped me was very kind and knowledgeable. It was a great experience, but the pricing was out of this world. I've gotten 2 other quotes for my gown at $350-$400, and they quoted me $1150 which is well over what I even paid for the dress. I'm not suggesting that they don't know what they are doing or are not skilled or that their time is not worth payment, simply that I think it is way overpriced in comparison to other alterations places. They definitely know what they are doing and am 100% confident my dress would be perfect if I chose them, just be prepared for sticker shock if you go here first.

Came in with my husband to find two outfits each for an Indian wedding and sangeet. The woman…read morehelping us was so great and found us outfits based on the color schemes we had in mind. Great service and great value. Amazing selection and high quality clothing.

After my second unpleasant in person experience, I still chose to buy from here due to the good…read moreselection. The customer service sucked through and through. I bought a LOT of jewelry. But 2 of my unworn earrings broke (see pictures). I tried calling to get them repaired and the employee straight up hung up on me twice! What a foul way to treat your customers. As a brown person, it's very disappointing to see a business being run this way.

Most of the business here is for wedding attire it seems and that's understandable - major city,…read morelots of people getting married. Sometimes though if you're like me, far from that, you just need a tailor to repair some clothes. In my case I had a couple pairs of pants with popped buttons. I dropped them off and the lady, perhaps Elsta, was kind. She took my info and told me I should hear back in 5 days and took down my info. She did warn me that if I did not hear back, to call. I understand it gets busy here, the rack when you walk in is loaded with clothes and another with dresses. I came back in a week later as I got busy and was close by coming off work and it was not ready. The lady was very apologetic and told me it would be ready the following day. Sure, enough I got a text the following afternoon to come pick up. The pants were nicely and tightly rebuttoned. Only cost $11 which is less than I expected. So, if I inevitably have to bring more buttons to be sewn or zippers to be repairs, I'll come back.

I recently brought a strapless bridesmaid dress into Eltsa Custom Sewing to have the bodice…read moretightened. They did an excellent job with the alterations, despite some ruching detail and pockets in the skirt that could have complicated the tailoring. I am very happy with the results and excited to wear this dress for my friend's wedding! I thought the pricing was fair for the work completed, and discounts were provided depending on payment type. They notified me at drop off that the dress would be done in 2-3 weeks, and it was ready for pick up the VERY next day! I will be bringing more clothes here in the future.