On 12 October 2022, I terminated the Restoration Group services due to their unprofessionalism,…read moreunresponsive, constant delays, and the fact that one of their workers committed theft, stealing my wedding ring set from my home. I returned to my Delaware residence the week of 10-14 October 2022, specifically because Roxanne Murray stated that the Restoration Group would have all the renovation work completed within 4 days. She stated this to my daughter the week before, when they worked for 2 of the 4 days. Therefore, they would need only 2 days to complete the work during the week of 10-14 October. My daughter advised Ms. Murray that the workers could come to work on any day Monday through Thursday (10-13 October). Roxanne subsequently informed my daughter that the workers could not come to finish up until Wednesday and Thursday (12 & 13 October), despite originally stating to my daughter that they would come on Monday and Tuesday. I was never given a time when the workers would arrive. My daughter informed me that the workers had previously arrived at approximately 8:00 am, so I opened the garage door as I was expecting them to arrive on Wednesday, 12 October. When they had not arrived by 9:30 am, I called Ms. Murray, who advised me that they were coming but did not know when or what they would be working on that day. I called back at approximately 11:15 am because they had still not showed up. At this point, Ms. Murray stated she did not know when or even if they were coming. When I informed her that I had an appointment at 3:00 pm, she stated that I had already agreed to be available all day, as if I was expected to wait until the end of the day and hope the workers showed up. At this point, I called back and informed Ms. Murray that the services were no longer needed and that I would hire someone else to finish the work. This incident is consistent with previous behaviors demonstrating their unprofessionalism and lack of reliability, such as: * Frequently did not show up when Ms. Murray said they would; * Workers lied and said nobody was home, but they failed to knock on the door (September 2022) and did not show up the next day even after Mr. Murray said they would; * Ms. Murray failed to provide itemized reports/comparison of material costs, despite my repeated requests; * I received an invoice on September 6, 2022, for $4,830 due by September 21, 2022, before they had even started any work; * Scott (Project Manager) failed to show up on several occasions, and Ms. Murray could not provide a reason for the no-shows; * Ms. Murray aggressively informed me that she did not receive several emails from me despite referencing the contents of those emails to my daughter to include my email objection, dated September 25, to pay $4830 for work not even started; * No one from the company followed up with me after I reported to them that my ring had been stolen while their crew was working in my house; and * Ms. Murray and Alexis Vickers made several false statements during a telephone conversation on September 29, 2022.

We had a water leak in our small hall bathroom and we called this company; they charged 4300.00 to…read moredry out a half sheet of plywood on the floor; though insurance paid i still feel this was a severe case of price gouging. We paid for the plumber and removed the vinyl flooring ourselves; all they did was dry the area out; no mold or anything like that, just about 1/2 sheet plywood that needed to be dried before we put flooring back down. They kept telling us that it needed to be drier (below 16%) and for 2 days that number didn't change, finally had to call them and have them remove their equipment. We wrote our insurance company about our disagreement, do yourself and don't call this company; they will rip you off. We also removed the drywall.

Rick and Ty were professional, efficient, and friendly! Highly recommend this pair for moving and…read morefurniture assembly.

From the owner: We provide services in Delaware - Sussex, Kent, New Castle County & Maryland - Dorchester &…read moreWorcester County OTM Logistics – We lift, load, scrub, and haul it all—so you don’t have to break a sweat (or a lamp)! From full-service moves to junk removal, pressure washing, and spotless home cleaning, we bring the muscle and the sparkle with a smile. As your trusted partner for full-service moving, skilled labor, junk removal, pressure washing, and residential cleaning, OTM Logistics delivers professional, dependable service with a commitment to quality and customer satisfaction—every step of the way.

We have used Designscapes ever since we moved here in 2014. They mow and treat our lawn. They…read moretake care of our irrigation system. They built our paver patio and have planted bushes and trees for us. They mulch our gardens in the spring. We are highly satisfied with their work.

From the owner: Local, Fair and Experienced Landscape Servicesread more

These guys are great! They understand the difficulty we are having due to the emergency and do…read moreeverything to make it easy for us. They explained that they would perform the water mitigation and put us in contact with a restoration contractor. That worked perfectly. Their equipment was in our condo until they had completely dried it out. Restoration was anticlimactic. Through the process, Esther kept me up to date on everything that was happening -- she is a jewel. I can't say enough about the technicians and the concern they showed for my condo. I give C&B my highest recommendation.

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

This is the second Goodwill I visited in this area and was let down by both. I don't know if it's…read morejust the area, or lack of good donations, or laziness on the part of the employees but it doesn't live up to Goodwill standards. On the outside the building was nice and I had high expectations. Inside however was a different story. Just like the other location the shelving was really dirty and gritty. Organization could have been better, but it wasn't horrible. It also wasn't as cluttered as the other store but there was room for improvement. Quality was so-so in the housewares dept, clothing seemed pretty decent although the racks were overstuffed. I was impressed with the upholstery fabric still on bolts selling for $5 a roll outside. I also saw a few vintage oversize mirrors that I would have loved to have had they not been sold already and have a $50 price tag. I walked out empty handed which I rarely do when I thrift, however the mirrors gave me hope that they do get special pieces from time to time so I could stop again if in the area.

Not impressed. Visited here while staying with relatives. I have noticed more and more Goodwill's…read morethat are selling packs of socks and other packaged items. Not interested, but I guess they are making money on that stuff. This location has good parking and was pretty crowded on a Saturday. Pricing was not obvious and I cant stand when places organize clothes by color. All of the shelves looked like a bomb went off on them. Granted, people were descending on the shelves like locusts, such that I could understand why they were in bad shape. Prices seemed high, but then I went to another local thrift shop and the prices were even higher.

DO NOT USE THIS COMPANY!!! They were contracted to treat my 90+ year old grandmother's property…read more She sent a payment for the invoice she received in the amount of $55.50. A month later she reconciled her checkbook/ bank statement and saw the payment amount had been changed to $550.50. We contacted Passwaters and spoke with Stacie, who insisted the check was negotiated for $55.50 and that was what had been credited to her account. A review of the check and subsequent conversation with Passwaters staff confirmed the check was altered by them, Stacie eventually admitted that. My grandmother has had to replace all her bank accounts and John Passwaters attempted to offer to pay back $450 to her along with services for the rest of the year. This is being turned over to the police and the Delaware Attorney General's office for follow up.

I've dealt with this company in the past when Alex was handling their outdoor lighting and I was…read morepleased. However, there's a different lighting sales person who was very unprofessional when he came to my home to give me a quote on some work I needed done. Afterwards, I even called their office and asked for the owner, John, to call me about my experience; my call has never been returned. I normally don't put a lot of faith in reviews. However, based on the negative reviews I read and my own personal experience, I can believe what these folks wrote. I will not be doing business with Passwaters again.

My wife and I have owned an Insight home for 6 years. The home is energy efficient as Insight…read morestated it would be. Insight is a great home builder and stands behind their product.

I feel it is important to address the tone and professionalism of our interactions, because…read moreunfortunately, they became a significant part of our overall impression. When I was unable to respond to a text immediately, the comment that we were "just window shopping" was unnecessary, presumptuous, and frankly, disrespectful. A prospective buyer should not be expected to be immediately available by text, nor should their level of interest be questioned because they do not respond on someone else's timeline. What was even more disappointing was the response when I shared that we had chosen another builder: "What made you go with a lower quality home with higher repair costs and higher energy bills?" That comment was incredibly off-putting. Rather than graciously accepting that we had made the decision that was right for us, the response was to insult another builder and, by extension, question our judgment as buyers. Buying a home is a major financial and personal decision. Attempting to make a customer second-guess that decision through disparaging comments is not persuasive. It comes across as unprofessional and reflects poorly on the sales experience. There is a tremendous difference between confidently explaining why you believe in your product and belittling a customer's decision to purchase elsewhere. Unfortunately, these interactions crossed that line. In the end, the comments did not make us question our decision. They simply made us more comfortable with the decision we had already made.

United made it right! Thank you taking time to respond and address my concerns. United was help me…read moreunderstand the situation and bring peace.

A friend used United Restoration to repair their condo unit in Ocean City, MD after their HVAC…read moredrain backed up and flooded, despite being recently serviced. The repairs turned out great, and it looks like it never happened. The reason for my positive review is that we were impressed with the quality of the repairs and wanted to know which subcontractor ultimately fixed the HVAC. I spoke with Cathy at United Restoration who helpfully provided me the information even though they weren't going to be directly benefitting from the referral. I hope to never be in a situation where I need disaster recovery, but if I do United Restoration is the company to call.

Great course played there on our annual MD trip from PA . wow what a fantastic course . good shape…read more start off on the driving range , balls are provided free . the starter and the crew where very accommodating . small pro shop not a big selection the course had it challenges and character . .a good experience . would love to play it again . an excellent value . there are a few holes where you have to do some walking . keeps me from rating it higher

Recent Dinner was DREADFUL Burnt Short Rib on the outside. Very fatty inside. Only my dog liked…read moreit. Poor service. Crab soup---no crab, just white sauce. Dry Cheesecake. Watery wine. $78.00 for 3. We should have gone to McDonalds---a better meal, a better deal. It's a shame because this place is beautiful. The food was very good in past years, I don't know what has happened but they need to clean house and get new staff---pronto.

They arrived on time, did an excellent job and follow up proved my issues were resolved.read more

Terrible experience. No call, no show on initial inspection and treatment. Customer service was…read moreoutsourced and language barrier made it take a while to cancel service. Support local-this business is not local to Delaware.