I had a whole home heat pump installed in January 2025. I had a lot of questions on different…read moremodels and their team did a great job chasing down answers to my questions and following up. Once work was scheduled, they were very prompt and clean. There were a lot of guys between electricians and HVAC and they did a relatively quick job. I only had 1 weird thing happen. After install, they let me know that they needed to set the thermostat to have the back up heat come on at 35 degrees but after the Massave inspection they would come back and turn it down. I was dragging my feet on the Massave paperwork a bit until I got my first electric bill for $800! I contacted Massave to get them out for the inspection, but they told me they don't do an inspection and also don't recommend the setting the technicians told me were necessary and contributed to my huge bill. I informed Essex County Craftsman and they told me they would get back to me. I never heard back so I figured out how to do it myself. Still not sure if I chose the appropriate temperatures for my system but I just can't have another bill that high. It sounds like the communication between Massave and authorized technicians is not great and I hope this improves.

Highly recommend! These guys do incredible work. I have used them for our family business, as well…read moreas my place of employment. These guys know the trade well and are priced competitively if you want it done right.

Charles was very professional and explained what he was going to do install new a/c equipment in my…read morecondo. He worked under extreme high temperatures in a small room where there was no air conditioning. Never complaining. He left my condo at 4;30 to pick up a part that he needed and had to travel in holiday traffic returning 2 hours later. What a great work ethic. Carol P

Professional: 1. Wore booties to not track dirt into the…read morehouse! So what? First impressions count 2. Knowledgeable - spotted disconnected damper lever immediately. Used actual equipment (as opposed to NO equipment) to determine quantitative performance metrics and diagnose our issue. Thorough: 1. Walked and climbed around whole system and house inside and out to verify measurements and shape diagnosis 2. Explained situation, how this situation came to be, provided solution options Equipment: 1. Technician HAD equipment. Thoroughly measured Temps at all air inlets and outlets 2. Pressure measurements with real-time connectivity to temperature sensors 10/10 recommend!

They installed an entire system- Condenser, vents, air handlers in our condo in Boston, but now…read morerefuse to service. Have decided that they no longer want to drive that far. They will take your money , but will not support their work or equipment, if they feel that its inconvenient for them. Terrible Customer service

Needed a quote for a new AC. Betty-Jo came out and looked in the attic and recommended a heat…read morepump. Then after waiting a few weeks for a quote she called and said their Project Manager would not work in my attic, and we needed to create a utility room in a bedroom, which was ridiculous. Three other companies laughed at this, and one got my heat pump set up with ease. There was nothing wrong with my attic for your competitors, and my heat pump is running without issue. Thanks for nothing.

They are very good…read more I had been using a local guy who I really liked but then couldn't get a reply from him. Was recommended to RP and really like them. Once the guy came with an apprentice from the local vocational high school and I really really liked that. Prices are higher than the local guy, but they will always answer the phone and always be able to fit me in, and worth it. Good value and service for the cost.

I used McLaughlin plumbing on two occasions. First time was last year to fix and replace the…read moredrainpipe for our Washing Machine. Earlier this week I had him replace a 60-year-old Toilet and install a new shut off valve They (McLaughlin) are wonderful to work with on home repairs. The Plumber was prompt, courteous, pleasant, and knowledgeable about our plumbing issues. We felt completely comfortable with the service. We will be using them again fix other old "issues" that need to fix in our old house. We will also be using them for the upgrades we plan to have performed soon. I highly recommend McLaughlin Plumbing to anyone needing an experienced plumbing contractor. Worth the cost

I called them late at night yesterday, and today while I was at work, they were able to replace my…read morewater heater with no issues for a reasonable price. I left my key under the door mat and they came in and out of my house with no issues. I was able to come home from work to hot water again!

Andy is THE MOST kindest and most reliable person I have ever met; His professionalism is…read moreunfounded now of days and he is just a great gentleman and business man...He knows what he is doing, is honest and reliable. Best of all, he knows EXACTLY what he is doing and how to do it without question...Shows up to every job and always gets it done perfectly! Thank you Andy for helping with the Lochnivar Heating System...you were amazing

100 out of 5 stars for Temp Rise. Mike, Charlie and the team looked out for us so much. Apprently…read morewe had the HVAC problem from hell, worse than we imagined. we are so fortunate we found Temp Rise. Mike took the time to carefully put together quite the complicated plan that I do not think anyone else could have done at this level of expertise. Temp Rise took on this project with promise they would get us taken care of for long term, and they more than delivered. What they pulled off is an art and we are so appreciative that the team was willing to help us out at a competitive price. We now know our home is that much better and things are done the right way. We will never go to anyone but Temp Tose again for any services. We can't recommend them enough. They took the impossible and made it possible for us. Do not hesitate when it comes to your HVAC needs, reach out to Temp Riise. Thank you to everyone on the team!

These folks are professionals, great job from design/sales to installation and service, excellent…read morecompany.

I am always skeptical when trying to find someone new to do work on my house. I do not take the…read moretime to write reviews often but he deserves it. He came out to look at boiler, changed a part and got it fired up. Identified that it was cracked and had to be completely replaced. Out of sympathy he just charged me for the part he replaced. He gave me a quote of what it would cost to install a new heating system. I called a few friends that are contractors and they agreed it was a very reasonable price. Dave came out the following day and installed it with his technician. Very professional and efficient, he even took a few hundred dollars off the price that he initially quoted. He checked in the following day to make sure everything was running fine. Great guy that knows how to run a business!

Sent a request out, and the owner David was very quick to respond and responsive throughout the…read moreprocess and scheduling. He was able to get someone out the next day, even on a weekend! He sent out Michael, who did a great job fixing a difficult AC unit and was a pleasure to work with.

The plumber that was here was super efficient, kind, respectful, super smart and did a fabulous…read morejob. The price was reasonable. I highly recommend!

I highly recommend drainsters. They were professional, reliable and reasonable. Number +1 (617)…read more285-4275.