Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

Our central air conditioning unit broke during a very hot summer spell. Despite it being in the…read moremiddle of their busiest season, and being one man down - Paone answered our call personally and sent an expert technician out the very same day, who fixed the problem. We were beyond pleased! Paone also services our heating system. They provide top-notch, service in all seasons and we highly recommend them.

We recently had a problem with our heating system on Christmas Eve, we called Paone Mechanical in…read morewhich we did not have a service contract with. I talked to the owner of the company and he sent one of their technicians out that night! They repaired the problem and were thrilled that they did that for us. We would recommend them to our friends and family. Than you Donny for your help and we appreciated that you could come out that night.

Had a very positive experience with 128 Plumbing/Heating/Cooling. I recently bought a condo and…read morehired them to replace a rusted gas pipe. They were extremely informative and helpful throughout the process. I highly recommend them.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

The best. Couldn't have hoped for more. Without boring everyone with the details of our…read moresituation, we'd only been in this house for 6 months and with a history of quirky working behavior from our central air, the previous HVAC company I called (can't recall their name) were puzzled with the initial furnace install (from DiPietro), "why'd they do that?", "have no idea what they were thinking with this?" and recommended a band-aid that should get us through the seasons but thought a new intake duct through the floor, etc. for $3000 was the ideal remedy. Several months pass, and in the peak of July '18 humidity our furnace/AC stopped working. I took too long to deal with the matter, but when we called Seasonal Control, Bob came over, took 30 minutes or so to determine the shutdown (burned wire) and then another hour to figure out the dampers were incorrectly wired, re-did the wiring, ran the tests, etc. Perfect. All's well. And has never been better. $260+. This company does not do "online"(Facebook, etc.), mostly word of mouth, and they're busy, plenty booked up. So, you may get help right away or may be a challenge. But I could not recommend them higher.

I wish there was a negative rating be that as it may. I was given his number because I had an…read moreemergency. There were high levels of carbon monoxide due to a faulty boiler. I left two messages to convey this to situation. Unfortunately there was not reply to my dangerous situation. My wife has been feeling awful for months probably because of the carbon monoxide levels.I wasn't calling about a leaky faucet my wife and dog were being exposed to a life threatening situation. My plumber at the time Franco chimataro took care of the problem. Things are good now. Thanks Franco

What an incredible group of guys! Not only do they provide you with unbelievable service and…read moreexpertise, they are also some of the nicest and most genuine people I have ever met. We have been remodeling our home in Gloucester, Ma and have found that the Unis' offer the the most efficient and fair plumbing & heating on the North Shore. We HIGHLY recommend them to all friends, family and coworkers. Quality work all around!

I called Jamie's plumbing and heating got back to me right away. Came to my house and fix my air…read moreconditioner. He cleaned up well after himself a great job with a fair price

Amazing service. Responded immediately. Gave honest upfront pricing. Quick and honest service. What…read moremore could you ask for! I will call him for any future service!

Javier Santiago did a GREAT job, 5 STARS!. I would be happy to have him help me out in the future.read more

Update; Cranney is now offering me a loan option. They…read moreoffered me a 180 month loan (unbelievable) at 12% interest. That would bring the total paid to 22K. Can you believe it? They are obviously trying to take advantage of people. No normal company would suggest this...

They installed an entire system- Condenser, vents, air handlers in our condo in Boston, but now…read morerefuse to service. Have decided that they no longer want to drive that far. They will take your money , but will not support their work or equipment, if they feel that its inconvenient for them. Terrible Customer service

Needed a quote for a new AC. Betty-Jo came out and looked in the attic and recommended a heat…read morepump. Then after waiting a few weeks for a quote she called and said their Project Manager would not work in my attic, and we needed to create a utility room in a bedroom, which was ridiculous. Three other companies laughed at this, and one got my heat pump set up with ease. There was nothing wrong with my attic for your competitors, and my heat pump is running without issue. Thanks for nothing.

I've been a Scott customer for over 20 years, and took their recommendation to install a zone-type…read morehot water heater. It was expensive but came with a manufacturer lifetime warranty. The problem is, I've had to replace the tank several times, and I can't afford to keep paying. $3,376.34 is what they're charging me now, to install the same system again, it's now the 4th time they've installed it in 12 years. I'm a senior citizen and I've always relied on their annual contract, but when I ask why they keep installing the same system, all they say is, it must be my fault.

After canceling my account with Scott because of unbelievably poor service over eight years, my…read morecondo association mistakenly had them fix my new boiler. Because this repair would have been free if done by my new company, I requested documentation so I could seek reimbursement from the new company. I called twice, leaving a message on the Scott owner's voicemail. No response either time. In my previous review, I requested no further contact. The owner contacted me anyway to argue with me. I REQUEST NO FURTHER CONTACT and will report it as harassment if it occurs. Do yourself a favor and avoid this company. They are clueless and irresponsible. Pretty obvious that the few positive reviews are fake.