Had the appointment for today and the young man was here on time, very professional, he explained…read morethe job he was going to do... spent close to an hour doing the maintenance of the tankless water heater. The cost was great right on the estimate giving on the call. I will recommend this company to all!!! 5 star!!!

Shout out to Marvin and Jared for fixing my gas furnace promptly and professionally in a no heat…read moresituation. They explained their diagnosis and clearly explained why it would be a pricy fix (expensive part). Maybe not the least expensive option, but they certainly did a great job and were good communicators. Would recommend you give them a call if you are having issues with your heat.

Highly recommended. Sadegh repaired our AC system after another HVAC contractor told us we needed…read moreto replace our system to the tune of $16,000. He exhibits the rare combination of knowledge and integrity. Thanks, Sadegh.

BEWARE of Albortz: **Sabotaged my HVAC to Create Repeat Business**…read more If you're in the market for HVAC services, I strongly urge you to steer clear here. Over the course of a couple of years, I've encountered multiple incidents that seem to point to deliberate sabotage of my heating and cooling system. I also have PROOF in my pictures. I'm somewhat handy, and if I was not, I would have been taken advantage of even more. Here's my story: **Incident 1:** It all started when my AC unit broke down during a heatwave. I had a newborn at home, so I needed help fast. Despite being on the pricier side ($500 for the visit), they were the only ones available quickly. The technician "fixed" the issue and tried hard to sell me a brand-new unit--despite the fact that my current one was still functioning. I brushed it off as a sales tactic. However, when the weather turned cold, I realized my **heat wasn't working**. I'm a bit handy, so I took a panel off to inspect the unit, and what do I find? The **gas line had been turned off at the panel**! It's important to note that the heater worked just fine before this service, so the only possible culprit was the technician. Had I not caught this myself, I would have likely been convinced that the entire system needed replacing--costing me even more money. **Incident 2:** Later, I did end up getting a new HVAC system (from a different company). However, my diverters (which control airflow) stopped working, blowing a fuse. Once again, no one else was available, so I had to call Alborz again. I was skeptical after last time, but thought maybe it was possibly an accident... This time, I was on high alert and watched him closely. He fiddled around and had me go check the thermostat downstairs while he "worked on the unit." Reluctantly, I complied. Sure enough, when summer arrived, **the AC stopped working again**. **Proof of Sabotage:** After some investigation, I discovered the technician **deliberately disconnected a wire** in my unit, which is why the AC wasn't working. I have photographic proof showing the disconnected wire and the work area, demonstrating this malicious action. --- **Final Warning:** It's clear to me this company has a pattern of **sabotaging equipment to generate more business**. These aren't simple mistakes; they're calculated actions designed to mislead homeowners into believing their systems need more work or replacement than is necessary. If you're considering hiring them, think twice--you may end up paying more than you bargained for, both in money and frustration.

I just wanted to write a review to recognize James and Total Comfort Mechanical for their…read moreexceptional service and workmanship. I was having problems with my boiler where it was making unusual gurgling noises. James's expertise and attention to detail was clear when he was able to identify the underlying issues with the system. He was great at explaining the issues and what needed to be fixed to me. I appreciated that he took the time to answer all my questions. The system had degraded over time due to acidic antifreeze that was installed by the previous owners resulting in leaks in various valves. There was pretty extensive and systemic damage but James was able to overhaul the entire boiler in half a day. Now the system is running as good as new. James and Total Comfort Mechanical have my confidence and I highly recommend them for any of your HVAC needs.

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

Suburban did a Great Job replacing My heating System last November I had them come out this Spring…read moreto Check My Central Air. The System was about 21 years old and I knew it had problems . Shane and Joe came and Checked it out .The unit in the attic was clogged and full of rust . Shane took pictures and showed Me how bad it was. We decided to replace the complete System . The first Day removing the old system it was 134 degrees in the attic they did the job and never once complained . This New System works Great We are Very Happy with it . Again I Highly Recommend Suburban Heating & Cooling . Thank You , John , Shane and Joe

If you need HVAC service, this is the place to call. Their service and follow up is exceptional. I…read morehad to have them come to the house a few times for a problem and they were right on top of it. They understand its 90 degrees out and needs to be fixed asap. Shane was our service technician and he did a great job troubleshooting the problem. Highly recommended

We previously used Harry Wells and later Heritage for plumbing and HVAC. Heritage had experienced…read moretechnicians, but their pricing was extremely high. Last year they warned us that our refrigerant was obsolete, and if anything major failed, we'd need to replace the entire system (coil + pan + outdoor unit). Their estimate was around $15k, which is a huge, life-changing expense for most households. The breaking point came when they quoted $1k just to replace a kitchen faucet. We ended up doing it ourselves. On top of that, yearly maintenance and repairs were consistently costing us $500+. When our AC started leaking (caught by Ring sensors), I had to look for alternatives. I had tried before but hadn't found anyone reliable, so I gave Thumbtack another shot despite past poor experiences--many vendors talked a lot, quoted high, and didn't seem focused on actually solving the problem. Some even lacked proper licensing. That's when I found Noble. They handle plumbing, duct cleaning, and HVAC. Their $89 visit fee was more reasonable than others. They performed initial HVAC maintenance and replaced an aging condensate pump, but when the leak continued, they came back at no extra charge to investigate further. They identified a crack in the drain pan under the coil. I confirmed this myself when they demonstrated how water leaked directly through the pan, and later when the removed part clearly showed the crack. Their diagnosis matched what Heritage had previously found, which gave me confidence. They explored lower-cost options like replacing just the pan, but explained the risks clearly. The coil joints were rusted, and replacing only the pan could result in a failure that would waste about $1k. A temporary patch also risked water leaking onto the furnace below, potentially damaging major components. As an engineer, that reasoning made sense to me. Ultimately, the only reliable fix was replacing the coil + pan and the outdoor unit. Their quote was less than half of Heritage's $15k estimate, which made the project feasible. We also bundled additional work at discounted rates: Duct cleaning Brush motor cleaning (had never been done before) Mini-split maintenance HVAC maintenance twice a year for two years A temporary window AC unit provided while waiting for parts I initially considered buying the equipment myself, but they explained that doing so would void the warranty, which I appreciated. Since they're a smaller company, I was cautious about making such a large payment. They addressed this by providing ID, company registration details (which I verified through the MA corporate database), and accepting credit card payments for added protection. The equipment arrived on schedule within two days. On installation day, they first completed a thorough duct cleaning using a vacuum system, brushes, and cameras, and shared before-and-after photos. There was a noticeable amount of buildup, so this was valuable. The HVAC installation itself was complex since our furnace is about 10 years old while the new AC system is modern. They even sourced an additional control board the same day to make everything compatible. Despite the long day (about 8 AM to 8 PM), they completed the work and also cleaned the blower motor as promised. The new system is significantly quieter and more efficient. They later returned to fine-tune the system when the weather was warmer and also completed the mini-split maintenance--nothing was forgotten. Overall, they handled a complicated job professionally, communicated clearly, and delivered exactly what they promised. While this was still a significant expense, we were able to address multiple overdue issues at once. I would highly recommend them for HVAC work and plan to use them going forward for plumbing and maintenance (faucets, water heater flush, filtration systems, etc.). They may seem young at first, but they are reliable, transparent, and capable. You can trust them to follow through and do the job right.

Wasn't able to help me in my situation but pointed me into the correct direction. Very nice and…read moreprofessional.

Just had my furnace serviced by Shawn at Genove. He was great. he was very Knowledgeable and taught…read moreme a few needed things. The office called to let me was he was arriving shortly. I liked that. I will be calling Genove in May to service my AC unit. Use this company, you will be glad you did. Arthur Karelas, Framingham,MA

Great local business. Offers automatic oil delivery so you don't need to worry about running out of…read moreheat during the cold winters or going out to check the tank yourselves. They somehow always know exactly when to fill. They also generally have great new customer deals to help protect your heating system and tune it up for the season. Customer service especially has been stellar! Always happy to help whenever I contact them, I highly recommend giving them a try.

Mike K from Uniques indoor Comfort. He cleaned , changed filters and tested equipment…read moreHe service high velocity system and heat/ AC pumps. He covered his shoes every time he entered our home. He was fryebds y, efficient and explained what he was doing. Best regards, Pat and Ken Davis

Buyer beware! Very disappointed. New 8k furnace 14 months old need repair. They don't service…read moreanymore. Called my oil company no problem repaired same day. Don't be bought on owned by ACE Hardware. They jimmied the whole install very unsafe to just get done after 2 days of multiple people rubbing their heads. JOKE!!!

An update; it was a long and difficult road, complicated by the manufacturer, Fujitsu, dumping its…read moreUS subsidiary after slashing costs to get a better price. But much to Aldo's credit, they replaced one unit at their expense, and stuck with the other until the problems were all solved. Many companies would have just walked away. We're now quite happy with the system, and appreciate the improvement over an antiquated steam system. We've now put both systems under maintenance with them. Alls well.

I had a two apartment heat pump system installed in December, for over $44,000, and it still…read moredoesn't work, 6 months later. During the heating season, the system would shut off after a few minutes. Luckily, I hadn't shut down the old system. After over 3 months of their attempted repairs, we finally got a manufacturer's engineer to fly out from California to fix an installation error. Now, during the heat wave with temperatures in the mid 90's, the system can't get the house below 77°. Aldo's engineer came by, replaced one of three dirty filters (the two others were not in stock) and left. The house is still at 77°, and Aldo is getting snippy as I get increasingly frustrated. I asked what now was the plan, what were they going to do that was different? Aldo said, "I'm not coming by tomorrow, and I'm not even going to respond to your email. Someone will come by tomorrow". Find another dealer. A most miserable experience. One excuse after another. Run away.