best repairman around. Doesn't upsell. Will do exactly what is needed to get the job done. Happy to…read moreexplain the process too so I learned a thing or two.

Folks, Vasi Refrigeration is the only call you need to make for your HVAC work…read more I had them replace my residential split system and every step from removal, new equipment intallation, and final test was performed neatly, precisely, and professionally. Their placement and hookup of the new equipment was sugically precise and obviously preformed with great care and pride. The work area was always left clean, free of any trash or even the smallest pieces of intallation debris. Most importantly, Vasi started and finished the job at the agreed upon reasonable price and on time. No surprises, extras, upselling or delays. Overall a rare 110% positive experience in the world of HVAC contractors. Here's another THANK YOU to Mr. Vasi and his excellant crew for a job well done!

John is really knowledgeable and efficient, fixed my 10 year old air conditioning system. Runs like…read morenew. Have used multiple companies in the past, SW is by far the best. they never pressure you to sell you other like the other company does.

Hired this company to do a tune up at my house through a special they were offering to the hundreds…read moreof homes in my community. What a mistake this was ! They came and "did their service" which clearly states many things they're doing but explicitly - check capacitor - check drain pump They come and leave and say all is good in the same day. About a week goes by we get this absolutely foul inhumane smell in the house. After hours of searching we find our drain pump to be not working and overflowing causing the smell some how. Next to our existing drain pump is a brand new in the box drain pump and a brand new electric meter. We call this company to ask why this was left here and why we weren't informed there was an issue. We're harshly told that there was no issue and that they didn't leave that pump there and that's not their meter and that since we have a backup pump to swap the pump ourselves as it's our problem The brand new pump wasn't ours it was left there by the tech they sent out to do the "work". We're now left with some ruined carpet and water damage mitigation rental equipment on our dime due to their mess up. Now let's fast forward another week where our AC stops working. We of course call another company to come since this company is incompetent and of course the issue is the run capacitor that they got paid to inspect completely full to the top with a mouse family. Along with the capacitor issue they said they're checking the wiring and half the wiring in the capacitor cubicle is deteriorated and the insulation is at the end of its life. Attached is the solicited special and the status of the things they got paid to work on a week after we paid them

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I am always skeptical when trying to find someone new to do work on my house. I do not take the…read moretime to write reviews often but he deserves it. He came out to look at boiler, changed a part and got it fired up. Identified that it was cracked and had to be completely replaced. Out of sympathy he just charged me for the part he replaced. He gave me a quote of what it would cost to install a new heating system. I called a few friends that are contractors and they agreed it was a very reasonable price. Dave came out the following day and installed it with his technician. Very professional and efficient, he even took a few hundred dollars off the price that he initially quoted. He checked in the following day to make sure everything was running fine. Great guy that knows how to run a business!

Sent a request out, and the owner David was very quick to respond and responsive throughout the…read moreprocess and scheduling. He was able to get someone out the next day, even on a weekend! He sent out Michael, who did a great job fixing a difficult AC unit and was a pleasure to work with.

They are the best!!!! Great work!!!!price is great!!!…read more Trustworthy!!!cant say enough enough... very happy with them!!!@

Best plumbers in the North East! Great team, extremely responsive and a pleasure to do business…read morewith. Max and his team are always available and provide top service at a reasonable price. Would 10 out of 10 recommend them to anyone looking for plumbing services.

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!