I've dumped a ton of bread in this store and have generally had a good to excellent experience. But…read moreif you want to peeve me out deliver me to a sales person that is so high pressure he must moonlight as an auctioneer or carnival barker. All I want is a 30 inch flat screen for an extra bedroom and this cat just won't STFU, alerting me to deals on mattresses and appliances on full blast that are not remotely on my radar. Like I said, I try to frequent businesses that have treated me right but now I know why people go to Walmart and snag a $200 TV off a pallete and call it a night. Chill out brother. Three stars for previous experiences.

I bought a Bosch refrigerator on 10/2/25. the ice broken 1/15/26, then the freezer, and finally…read morethe refrigerator. PC Richard's don't help you they just tell you to call Bosch. Bosch is awful and as of today, 3/9/26, I still don't have a refrigerator, freezer, and ice that works. Finally, PC Richard's says they wlll issue a store credit for a new item. I want a refund and they say no because I have had it too long! They ignored me pleads for help for the last 7 weeks and now have the nerve to say I cannot get my money back because the refrigerator has been in my hose this long. They are a real joke of a company. I don't want to deal ever again with PC Richard's or Bosch.

great store, was able to find everything i needed, and the employees were absolutely wonderful!…read moreabsolutely will go back more often

I was at this location today as I purchased an item at another Pa store. The product was defective…read morebut the original store was far from home. Kim the salesperson was lovely; went to alot of trouble to find another store that carried the locket i wanted. She acted like i was a super important customer In fact I am writing Corporate to praise her. I am sure the fact that this item was defective was just a fluke but she was very nice and convinced me to get a replacement

I thought all service was created equal when it came to retail sales, but the Furniture Mill takes…read moreit to a higher level! I needed to buy a shed and if you have ever shopped for one, the choices, styles layouts, and color schemes can be overwhelming. So after about a week of phone calls and change which they were glad to do, I went to the store itself. I live in Pa, and bought my shed. It's a beauty and i'm gonna say I will come back if I ever need anything else they offer!

Harbor freight is a made in China tool store. The tools are at least half the price of the larger…read morebox stores. Tools are made to work, but not last forever. I wanted to point out the customer service I had yesterday. The tool I brought to the register rang up wrong. A price check revealed that they were actually out of stock and there was another tool in its place. I had to buy something different than I wanted, but they gave me a discount at the register. That was pretty nice.

Harbor Freight is a great place to go for cheaper handheld tools. They have a great selection and…read moreyou can find tools much cheaper than the bigger box stores. I do not buy my electrical tools here because I need reliability and power that name brand provide (my own opinion). This location is run very well. Always clean, always asked if I need help multiple times (and the couple times I asked the help east immediate and effective), and always polite and positive. I recommend and always find something new to grab for a free bucks or multiple items to add to my tool arsenal.

The value and selection is more than okay, but the service was absolutely HORRID. i ask where a…read moreproduct is and all i get it a "7". no "aisle 7" or even a glance in my direction. just mid conversation and lightly says 7 to me. like at least have the decency to look at me. after coming back up to the counter to purchase the item i needed, the guy in green with the beard just simply sounded like he hated his job and his life. his vocal aura just made the whole interaction feel so bland and boring. have a little life, it's a nice day. just because your day is not perfect, doesn't mean you should spread that energy; especially to your customers whilst being a retail worker. Will not return, as if that means anything to a big store like this one, but i'd rather shop somewhere where the workers are pleasant to talk to, maybe even a bit personable if it's not too much to ask.

I have used Thornridge Ace in the past -- several times. Every single time the older gentlemen (who…read moreare apparently the owners) are impatient and rude. Previously I was not able to order paint online and pay. However, this time I checked and the website indicated I could select the type of paint and color, pay online and I would be emailed when product was ready for pickup...which I did. I received an email shortly after placing the order. That email read "YOUR ORDER IS READY FOR PICKUP". Now, I know what that means but it appears Thornridge Ace does not. I drove to the store -- and by the way -- I chose this store because it is much closer to my home than other stores. In the past, I would order online from Ricciardi Brothers in Fairless Hills, because I can order & pay online and then just go in and my paint is ready TO BE PICKED UP. Anyway, I arrive at Thornridge and show the gentleman behind the checkout counter the email with my name and order number, which clearly indicates my order is ready to be picked up. He snarls that it is not ready -- and then goes to the paint center, spends three or four minutes trying to look up the order and then a young man says he has the order. To my surprise, instead of handing me the mixed quart of paint, the young man goes back to another area of the store, comes back with a quart of paint and then has to put the paint into the color distributor -- then put the can in the 'mixer'. At this point I have been in the store for over 12 minutes. I say to the older gentleman that I was surprised the paint wasn't ready and he snaps "well, what if you didn't come to get it" and walks away. WHAT? WHAT?? WHAT?????? The paint HAS BEEN PAID FOR -- YOU SOLD THE CAN OF PAINT. Who cares if I don't come in -- are you kidding me? So, after the young man mixes my paint and hands it to me I politely say to him all of the above. I was very nice about it, but said this situation was so badly handled that I could have driven back and forth to Ricciardi's three times for the amount of time it took me in Thornridge. He also said "well, if people don't come to pick up their paint, then we're stuck with it". I said - "BUT IT'S PAID FOR -- YOU MADE THE SALE!!!!!! Oh, and by the way, if people don't come and pick up their custom mixed cans of paint -- you can call Restore to give them a donation of paint and they will send someone over to pick up the paid for paint so they can offer it to their customers". I will never ever go back to Thornridge. They seem to have completely forgotten that they are a local retailer -- and in today's marketplace, the little retailers are struggling against all the big box stores (whose customer service is far superior!!!). Customers are your lifeline. It's a shame this is no longer important to you. And one more thing -- I will be posting this review on Google & Yelp -- where there are many other negative reviews about unfortunate and completely unacceptable interactions with the owner(s) of this store. Shame on you...