I can find so many great things here at a great price. Shoes are often H-Hour out miss for me because of my size and sense of style, and the same goes for jeans but I almost always find great ateotd in housewares and pet care. read more

My mother in law brought me a hat and scarf set for Christmas. One: they left the sensor on inside the box on the scarf. Two: when I go to exchange, I'm told I cannot. I ask if they can just remove the sensor, I'm told they cannot. So what am I supposed to do with this then?!?!?! Her hard earned $25 dollars is going to waste because of the initial incompetence of removing a sensor at checkout. I will be contacting corporate. For someone that always shops at this establishment, I'm unsure why a customer cannot be accommodated at least for an exchange without the receipt. It looks like winter will be over before any use. read more

I've never been more disrespected in my entire life at a department store. First of all I've spent t over a $100 at this location since I've lived here for 5 months. One of the older workers walks up to me and goes "Jesus" and proceeds to slam the rack at my foot. She then proceeds to ram me in the shoulder and I ask her to stop hitting me and she goes "your always in here why don't u get a life" ???? What kind of unprofessional pigs are these people??? read more

I was in here 1/31 around 9AM. The younger staff here are absolutely disrespectful. I was looking in the home goods section and was completely visible to the girl at the dressing room and a guy stocking things. They actually had the nerve to talk badly about a customer that called on the phone and was asking about a particular photo album. The guy suggested putting her on hold and waiting a second or two then just picking the phone up and telling the customer the item wasnt there. He stated he does this often. So lazy and inconsiderate. read more

I've shopped just about every Ross in the Philadelphia region. Out of 30+ stores that I've shopped at NEVER have I been treated so heinously as I was treated by the manger Desiree. Upon attempting to check out with $300 worth of clothing I was told I would not be allowed to use more than 3 of the gift cards that I had. The gift cards had "filing ID's" on them, very common practice for gift card websites (Cardcash applies these stickers to all physical cards). After seeing the filing ID's the manager rejected to accept my gift cards. To top it all off the manager not only refused to accept the gift cards but flat out rejected to accept my credit card. Why the manager would refuse to accept my credit card without any justification other than originally presenting gift cards is beyond me. On top of that the manager threatened to call the police if I didn't leave immediately. At one point I had to ask the manager to please keep her voice down, something very uncommon for someone who just wants to buy clothing from a retail store. Besides the disappointment of not being able to buy the clothing I spent time shopping for I had to deal with the embarrassment of being spoken to like a criminal. I will NEVER shop this Ross store again. I have since gotten in contact with Ross Corporate and spoke with Rose from customer support who gave me the district managers name and number (Ed Kearny - 610-577-6048). Rose was friendly and empathized with me but I couldn't help but feel demoralized. This was all in response to trying to check out with gift cards. I hope this manager is reprimanded for such inappropriate behavior. I encourage anyone who has been unfairly treated like a thief by this overreaching manager Desiree to contact corporate and let them know this won't be tolerated. There are plenty of other options in the area (i.e. Burlington Coat Factory, TJ Maxx, Marshalls, Gabes etc) and I'll gladly spend the money elsewhere then be chastised for simply trying to make a purchase. read more

Love Ross. Whether you want clothes, shoes pocketbooks or home goods. I never walk out empty handed. Levittown is a little picked over, but still has enough that I find many things to buy. If you don't find something in one Ross, go to another. Never a bad experience. read more