First, Scott said he would call me and go over the charges BEFORE he fixed my car. Not only did he not call me, he didn't even have the courtesy to let me know my car was done. Because of this I missed out on 2 shifts at work I could have picked up, but they had to be filled before 3pm. I tried calling Scott prior but his line was busy for about 2 hours. He probably takes the phone off the hook when he's fixing cars.
The Crivelli Chevy dealer in New Castle, PA would have charged me 334.00 with labor and tax, for NEW rotors, front brakes and a state inspection. Scott said he might be able to shave the rotors so the price would be less than 200.00. I was given an oil change that I specifically told Rob (Scott's mechanic) that I did not want; I just had one done.
Rob did it anyway. I had to pay 45.00 for something I told him NOT to do, plus the labor for the oil change.
Let's see------- I would have gotten NEW rotors, front brakes and an inspection from the dealer for only 59.00 more.
Instead, for 275.00 from Scott, I'm left with USED rotors, front brakes and an oil change I specifically told Rob I did not want.
I guess you do get what you pay for when it comes down to ethics and integrity.
Never again!
Next time I'll go to VALVOLINE for my oil change where I can watch them change the oil. Rob said he changed it, but I have no idea if he did or not.
No one is allowed to wait for their cars. Seems Scott doesn't like customers watching him do repairs.
After this experience, I don't think he's trustworthy.
In the future, I'll pay a little more and have the Chevy dealer fix my car. They are trustworthy. read more