So great and Kevin is very personable. He was able to fix my bumper at a much better rate than…read moreother estimates I received.

I'd avoid this place like the plague if I were you. I'm from MA and was in Frederick on business…read morefor a few months (I was hit about 2 weeks prior to heading down to MD) so I decided to wait to have my repairs in Frederick. I did a little bit of research on Google and the business seemed legit. Kevin, the owner, responded to my request and I was able to get my car in for a right front panel repair and also a bumper repair. Unfortunately, I was rear ended a month prior to this accident so my repairs were similar other than the front drivers side panel. That repair took 4 days. Anyway, I dropped my car off here on a Monday and was told it would most likely be repaired on Friday unless other issues were found. Of course, I was told they had to replace the entire rear bumper. Rather than bore you with all the details, I'll just make it brief. My car was in the shop for 18 days for this repair. Communication while it was in the shop was non-existent for the most part. Tons of excuses! When I picked it up the car was overheating and pouring out coolant like crazy. I had to have it towed back to the shop as its apparent something happened here. They paid for the cost to have it repaired which was an air bubble in the coolant system supposedly. After I picked it up again it still needed a cohesive put on the front drivers panel and an alignment, which was covered by insurance. It took 3 weeks for them to get back to me to bring it back in yet again. Typically, this would be a same day job. With Frederick, I knew I wouldn't be getting my car back the same day. Needless to say, this is the worst experience I've ever had with an automotive business in my entire life. I had to constantly stop by the shop to check on the status of my car, communication was absolute shit, and the turnaround time was an absolute joke. On top of that, now I'm having issues with my spoiler. I can't prove this is because of Frederick Auto Body, but the timing seems odd. Anyway, I'll get that looked at by a mechanic when I return to MA. I've seen some 1 star Google reviews where Kevin denies working on these cars. I had a similar issue with a used car salesman back in the day where I bought a Maserati and it was basically a lemon. Like consumers are confused where they made a major purchase? Really?! Owners will lie to save face. I very much came here for services, and the experience was very much absolute shit.

This is the best Autobody shop out there. The customer service is OUTSTANDING and their work is…read moreexcellent! They had to remove some stuff for the alignment to repair my damage... I drove the car for a little bit and realized it was rubbing when I took a hard right turn. So he said drop by any time and he will fix it. He ended up telling me to take it to a shop he highly reccomends. He paid for the alignment and all that good stuff. Seriously if you EVER need any body repair go to American Autobody. You will NOT regret it!!!

Requested contact for repair to the tailgate of my 2023 Tacoma over a week ago. Never bothered…read morecontacting me even though I requested contact via their online form and separately via text. I even included pictures; perhaps they didn't think they could do the work but they still should have responded. Disappointed.

Great service! Quick response time and very reasonable price…read more 10/10 would recommend.

i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good

Great family-owned business. Super friendly and perform quality work for a fair price. We highly…read morerecommend!

Very pleased with the friendly service and good workmanship at Diamond Auto. My wife had a large…read moredent in the side of her Honda Pilot. They provided written quote while we waited. The price was reasonable and the repair was completed and in 6 days (faster than the 10 they estimated). Picked up the vehicle and it's like nothing ever happened. They detailed the interior as well before returning the car!

Honest and reasonable prices…read more More details to post review.

Sure are real quick to answer the phone call just to leave a potential customers on hold and after…read morebeing there on hold for 22mins just hang up. Good job Eby.

Me and my family have always used robbies autobody for over 20yrs. He is professional kind and…read morecourteous. I highly recommend robbies autobody to all my friends and family. Keep up the great work.

Just to preface... I did NOT receive services from this business…read more I reached out via the yelp quote thingy. I was told to call the shop to set up an appointment for an estimate. Well, I did. I told the woman that answered the phone that I was told to call about scheduling an appointment for that estimate but I live in Hagerstown and didn't really want to drive two hours round trip just for an estimate; I inquired if I could possibly send pictures and such, and she said quickly and firmly that they didn't work with any type of pictures. There was no double checking or anything like it was HER place of business and she was the owner. Ok. That's cool if that's your prerogative. So I responded to the person I was communicating with via yelp and let him know that drive wasn't on the bingo card. He told me to send pictures and such. However, front desk Karen had already left a nasty taste in my mouth and the whip lash I received from the two different communications should get me an insurance check. I gave them the second star because the internet person made an attempt at customer service.

These folks fixed my 1997 Buick Riviera for less than half the price of competition and did a…read morefantastic job ... and quite quickly also.

Wow! What service! Took my daughters dually diesel to South Mountain Auto what a difference. I…read morehad an intermittent issue with the truck and had taken it to 4 different shops, no one could figure it out Nd all wZnted to throw parts at it. Went to South Mountain, they really spent time going over the vehicle, found the issue and fixed the system. They were efficient and customer friendly. Thank you South Mountain Auto!