Took my F250N for rust repair. Did a excellent job very happy with the work and the price?read more

they state that they have three paint packages $849 $949 and $1199. I certainly understand that…read morethis is an estimate and it could be higher by a few points, when i got them on the phone i was told they do not do any paInt packages for under $2800 and that would include no trim no fix on any dings or prep work, sounds like bait and swith to me, how about you? they must do mostly insurance work so they don't care about the individual just wanting their car painted.

Excellent service. Great transparency. Fast turn around! Ritchie was wonderful at explaining the…read moredamages and how he would go about fixing the problems. I have high confidence in the work completed for my car!

I have used Apple Valley for if you are my vehicle and Richie and his guys have done a really good…read morejob on my vehicle

Unfortunately, we had to take our vehicle to a different shop after 2 months of going between the…read moreinsurance company and the shop. We were told by insurance/Bucky's they would call when parts were in to schedule the repair. After waiting multiple weeks, we called Bucky's who told us insurance put a hold on our claim. This was not true, nor their first lie in the situation. They were not friendly to me (a woman) and suggested speaking with my husband instead. They did not answer emails.

I had a horrible experience at another body shop and was reluctant to bring my truck in to get…read morefixed.. Bucky's changed my outlook. I couldn't be more happy with the job done by Bucky's. They were quick, responsive and professional in every aspect possible. Highly recommend.

Coty's is a GREAT place to take your vehicle for fast, efficient and quality work! I brought my car…read morein on Monday and Wednesday morning I had it back. They replaced the front bumper on my Camry and it looks perfect! I highly recommend them for any body work you need done! The staff are great! Everyone there is very friendly and professional! I can't say enough good things about them all! Also, it's an Air Force Iraq/Afghanistan veteran owned/operated business! Thank you for your service!!

This was by far the worst place I've ever been to get repairs. I hit a deer with my truck last…read moreyear. I came in and had the worst experience with that nasty manager. I am a local business owner and couldn't imagine one of my employees being this nasty. The repairs were horrible. The worst part is the lady was so nasty that i just didn't want any more confrontation there. My front tired are wearing due to the alignment that doesn't seem to have gotten done wearing out brand new tires i had put on prior. The door is leaking air and sounds like a jet engine. Im not sure who on here is giving these high reviews, but can tell you that i had a couple employees even check on my truck with the same response that i had. They dreaded it because of that manager. She's a hateful person and guarantee she will hurt that business. I would never recommend such a place to anyone i cared about. She definitely makes sure people don't want to come back for issues.

Great folks to work with! A deer got into my Fathers truck and Roman's was able to acquire all the…read morenecessary pieces (it's a 20 yo truck) and make it look brand new! Fantastic company and I appreciate the quality work!

Romans is the best. Kept me informed of progress on my car. Repair was excellent and my car was…read morespotless when I got it back. They go up and beyond! Would highly recommend.

from the beginning to the end, this was the worst experience ever with having a car repaired. But…read morecustomer service was the worst from the beginning to the end. The estimated time for the repairs was 30 to 45 days, that ended up being 90 days. I had to keep calling to get updates on when the vehicle would be finished. I would get updates sent to me via text message literally on the day. I was supposed to pick up the vehicle which was a major inconvenience. Talking to the staff trying to find out when the vehicle would be ready for pick up was disastrous as well. The customer service was horrible. And then to add insult to injury, they misplaced my registration to the vehicle and blamed it on me. I do not recommend this business to anyone needing a car repaired nor will I ever return to get my car repaired unless something that they fixed to malfunction and it's under warranty.

Had to take a car to Big K's Towing Service & Body Shop Inc. to get a body work done after my car…read morewas hit by someone. Nationwide Insurance paid to get the work done. After picking up the car and inspecting it the work was so far below acceptable standards. Overspray was left behind on the entire car! Texture in the paint, numerous fisheyes in the paint where they had to blend the paint in the door! Did not even manage to blend the hood to match the new paint! Changed the wrong wheel that was to be replaced! Oh and let me not forget that you change a headlight assembly and fail to put in the aftermarket bulbs that were in the old headlight assembly. You changed the high beam bulb but leave the low beam that came in the new assembly in place! The rear cargo hatch/door that we paid out of pocket to have fixed, you can still feel the indentation from the dent that they were paid to fix and smooth out. After taking the car back to get them to fix the issues that were identified from the work that was performed they still managed to to not only half ass the work! Texture paint still showing above and below the body side trim molding! Paint still rough over entire car from overspray not being removed properly and time taken to fix the car RIGHT! On top of all of this, Kevin Abshire owner at Big K's does not have time to speak to customers let alone pick up the phone and return calls to customers. Instead refers everyone to speak to his wife Micelle Abshire to deal with issues. As a painter and owner of this business you would think they would want to speak to customers and make everything right instead let's do the quality of work that makes MACCO look like a premium/premier paint professional company compared to the crap job this place does! If you need body work done DO NOT use this business!

Amazing service and incredible customer care! Highly recommend! Have had 3 of my vehicles in for…read more dent repair and all were restored with ease.

Quick service and very trustworthy! I was completely impressed with Rob's professionalism and…read morecustomer service. Plus I could not be happier with the results. It's like it never even happened! Thank you Rob!!!

First, we are grandparents and meet everyone with respect…read more Had insurance work done on my 2013 truck thru Geico, who has a reputation for paying top dollar for quality work. The 5-day estimate turned into 17 days, and when pressed for a reason, the office manager became both belligerent and rude. She had already left a sour taste with me after our first meeting, having struck me as a natural bully with a mean streak. First impressions do matter. She behaved as if we actually had a choice; Some kid hit my newish truck, Geico chose the body shop, and we just wanted the shop to honor the deal. When we finally brought the truck home, I noticed wires hanging under the front end, and when I went to tuck them up, I found the whole front clip was missing bolts and wobbling around. The trim pieces were also floppy. Shoddy is the key word for the workmanship. The paint looked nice, and the touch-up across the hood is cleanly done, hence the second star. As far as trusting them to perform professionally, that starts with the clerk who processes the forms (in this case, the office manager) and ends with the techs who make the final assembly, and on these two vital counts, Porterfield's failed miserably. I can not in good conscience recommend them to anyone.

What should have been a 4 day job turned into a 4 week job. Excuses were numerous: 1) We just had…read moretwo people quit and we don't know how to deal with insurance 2) we're waiting on the insurance company 3) we're waiting for parts 4) we forgot to order tint. Promised the car 3 different times and then didn't deliver. The work is fine, no problems. They just aren't set up to stay on top of the process. They tell you to bring the car so they know they're making money, but no one can be bothered to stay on top of the process (order parts, deal with insurance, follow up on both) and get your car back to you in a reasonable amount of time. If you are doing a cash job they would probably be fine. If you are looking for a shop to help with your insurance claim do yourself a favor and keep looking.