Plain old fantastic service. Doug and i talked on the phone at length as he helped me decide…read morewhether a car was worth fixing or just to junk it. Turns out that Ford from 2015? not such a good deal - junked it. Eagle Auto went out of their way to get the car, drop off the content, collect the title from my MIL. Amazing service. Thank you Doug and staff. We really appreciated you.

Had to call twice to see about a headliner for my wife's Lexus…read more Extremely poor customer service, rude and short with you about any information, question or advise you ask of them. Do not, I repeat do not think for one second that you will get any kind of R.E.S.P.E.C.T from these people here.

Adept professional men here- Rocco and Christopher@ Martinsburg WV location…read more I was looking for a terminal end on 12g wire to alternator on a '66 Mustang. I asked if Christopher would place the terminal end as I do not have the hand strength. Their kindness and sincerity touched my heart. Positive experience; Thank you both

Most employees are very helpful and provide great service. My go to store. Also recycling oil is…read morevery easy at this location.

I wanted to give a shout out to Napa Auto Parts store on Winchester Ave at 51 across from CVS. We…read morehad an issue with an earring that could not be removed and I went to CVS thinking I could get something to clip the earring off but they had nothing. I then thought maybe the auto store would have something. The employee knowing this was something we had to do in a timely manner gave me some small pliers of theirs and said to just use them and bring them back when done, He did not try to sell me something that I would have only used once even though I was fully prepared to do so but was so kind with his offer. Thankfully they worked perfectly and I returned them in minutes, I thanked them for their help and he and the female working with him said they are there to help people and never to take advantage of a situation. What kind and honest people. I recommend them highly. This store location is in Inwood West Virginia

Jeremy is fantastic!…read more Had to buy new wheels for my kids jeep Will definitely use this place again the customer service is to notch

This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

I had been buying parts from these guys since the 90s. In 2024, before they closed down I bought…read more$800 worth of parts from them. They ripped me off for the total amount. They didnt sent out any of my order and just kept all of the money. There was no way to contact anyone when it didn't show up. The never sent receipts, so no way to dispute the transaction.

Do you know what really sucks about leaving this as a one star review is that 25 years ago this is…read morethe only game in town. The only place you can get proper classic car parts. Now they just take your money and you never hear from them again. What an absolutely shitty legacy to leave behind for Loyal customers coming there for over a decade. I mean if you were going to rob me of $400 why don't you just tell me you were going out of business and I would never have made the order. But no you took the order took the money and I have never heard back from you again. So it looks like we're going to the Better Business Bureau and it also appears that I am not the only one you guys have robbed recently. Again just to clarify We've been using this place for classic car parts since the 90's. So what an absolute shite way to end your business.

worst AutoZone to yet. Everyone spoke customer wise even one of the customer service representative…read morespoke however my 15 minutes, allowed a woman to go ahead of me so she was sick and some young lady walked by me twice want to go to another customer me I will be going back.

Commercial Department is AWESOME! Rocky & Tom are dedicated & great at their jobs.read more