They never called me back. Told them I had a leak and had to turn off the water. I had no water to…read moremy house until another company showed up later that day to repair the problem. It's just not good business to NOT return a customers call. I won't call them again if I have any further issue

From the owner: We are a family owned and operated business since 1982. We take pride in our work!! We are a small…read morecompany with big hearts.

Love my new water faucet for watering the cows! This company does great work!…read moreThey also fixed my leaky faucets, will call them again for any plumbing needs I have!

Brents came out right away and fixed our two leaky sinks! He did a great job and we appreciate him!read more

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

I recently (last week 8/2/21) relied on your repair services. The company was slow to respond but…read morequick to repair and depart. When he was fiished and I had paid for the service I went on about my business. After a few hours, I noticed water was flowing across my bathroom floor again. I called the company and was told that they would be out to check on it. They showed up the next day and corrected the water level error. After a few day it began leaking again. As of today I had to get a relative to replace the defective part so the toilet would flush and not overfill. I was totally frustrated with their service. I was charged $200 for a defective ($10) part.

I was nearly run off the road yesterday by one of their drivers, so if this is how they act on the…read moreroad, then I cannot imagine their work ethic is any better. The incident occurred during rush hour in Irving, TX at about 5:20 PM, 12.18.18. The particular location was in an area where road construction was cutting two lanes down into one. Rather than zipper in the traffic as is expected in normal traffic, the gentleman driving the Good Ol' Boyz plumbing work truck made it a point to speed up, thus cutting me off from a window I had, and force me to slam on my breaks lest I drive into the road work area which was about 3 feet lower than the road. He then made it a point to stop and glare at me as if I was the one somehow at fault. As fate would have it, we shared the same drive for several miles which allowed me to make a few observations. He sped, typically 10-15 miles over the posted limit (usually getting stuck behind someone doing the limit so I was able to catch up); I often noticed him looking down presumably at a cell phone while driving; and he made regular erratic lane changes without signaling. I'm unsure as to the nature of his rush, but it was unsafe driving at its best. If the owner happens to read this and would like to reach out to me, I did jot down the license plate and description of the person driving.

very reasonably priced. arrived on time. very friendly and personable. great service. uses an app…read moreso you are aware of every step of the job. you can even track his location to know when he will arrive. I will definitely call again for my plumbing needs.

Unprofessional. Tried to charge me double for an issue and got mad when I found much better quotes…read more Also didn't fully do the job we paid for.

Quick and easy. My go to company for all projects/repairs. Highly recommend…read more ...............

These are the guys to hire! They thoroughly explained everything I needed and there were no…read moresurprises! The technicians are extremely professional and personable. I will hire these people again!