I am sure some folks have had a good experience however I am not one of them. I really wanted to…read moreget another Silverado as I loved my old one. So I stopped in and was immediately lept upon by a younger fellow eager to get my business. I am not against a go getter but I against facilitating the old stereotypical pushy salesperson who changes things as they please by the moment. There is never one left etc and as a Sales manger I would be appalled if any of my employees approached sales like this. I hope that they can iron out what seems to be some wrinkles lately on the service and sales side mind you I can't comment on the auto service part. in the end I left not to return and that is not to say I could not give another chance but I would sooner head to my Edmonton dealer whom I purchased from previously or to the place I eventually bought from after having a good experience. Good inventory but do your diligence and shop around a bit as most of the dealers are linked in some capacity and can find what you truly want. I do wish them luck in ironing out the wrinkles!

I purchased a 2017 Titan in February, I was told that the truck passed AMVIC, had an engine…read moreinstalled with 52,000 and a new transmission. The engine light came on after driving it home. They straight up lied about repairs they said they did to remedy this, they didn't do the repair at all but charged me a deductible on warranty. The truck still had issues just the same and to include broken leaf springs and shocks. they installed the motor in worn mounts, she stinks like coolant, they replaced the grill shutters (or so they say they did), they replaced the steering column-the wheel now sits crooked. I have had this truck in their shop numerous times and the problems persist. I have been told to avoid driving it too much and to not drive it when it's hot. I took it to two other shops to diagnose but Wheaton ignored what was found and actually argued with me. I came to find out that their used sales guy has been charged with stealing millions in mutual funds. They do not criminal record checks on their staff. This guy even asked me to send him a picture of my credit card! The icing on the cake is that I got it back from the shop the last time with the back bumper punched up from underneath that now blocks my tailgate from opening. First wash of the truck revealed scratches from the front to back bumper yet no reports of accidents? Do not buy from this dealership. The lady in the service department is also abrasive and rude and dismissI've. Horrible all around. Biggest regret I have is ever walking in those doors. They got a low mileage Ram on trade in, that they grossly underpaid for. So they come out on top and I am stuck with a truck with piles of issues.

Jayden Werner was great. he's brand new and just starting out but did a great job. Zack and Mike…read morethe General manager were also very good to deal with. There was a bit of a miscommunication with regards to a remote starter and the issue was fixed very quickly. thanks for everything.

5 stars for Ashley!!! your prompt action to fix the brake light allowed us to still get to the…read moredriving test for my grandson, which he passed. Thank you !! Helen Lindsay

I hadn't visited in nearly a year, and I'm pleased to see some positive changes that have been…read moremade. It's a relief to note that the previous receptionist, who unfortunately had a less professional attitude, is no longer there. She always made my wife uncomfortable. I do enjoy the random new sales staff constantly coming and going. Speaks volumes about the management.

We have ha nothing but issues with this dealership from the beginning. Espessially on the service…read moreand lube stop side. From not doing what was asked in regards to changing filters or break pieces while doing oilchange and not informing me, to taking our truck in for a small issue and being told we now owe over $4000 because they have found all these issues that were not there before which we had checked over my other mechanic and being told none of which was true very over priced and poor service

MGM Ford is my preferred shop when I am in the Red Deer area…read more This week I took my Ford F-150 in to get MGM to check why the vehicle was low on power steering fluid, diagnose a noise in the front end, and for an oil change. Turns out the truck needed a power steering rack. The mechanic also noticed the rear differential was leaking. Both were fixed under warranty. (The steering problem was originally repaired by another dealer.) Unfortunately the mechanic was unable to discover why a ratcheting noise was happening in the front end at random times. It is suspected that the mechanism that locks and releases the front hubs is having difficulty but nothing that can be proven. The visit does provide documentation in the event something fails after the powertrain warranty expires. I have visited MGM a few times over the past ten years and am over all satisfied.

Sold me a car that had issues days later, the kid who sold it to me quit answering calls or texts…read moreas soon as papers were signed. Anthony F. My door came apart from a cheap bondo repair job. I almost cancelled the deal and wish I had. Terrible shop stay away

Stay away from Honda Red Deer! We purchased a used Pilot and were given the inspection checklist…read morethat everything was good. Less than 6 months and 6,000kms later we took it in to get front end noise checked out. The front shocks and control arms needed replacing (clearly had been needed for a long time), as well as needing some other work, quote of $4,000. They refused to cover any of it. I spoke to the manager once, he said he would get back to me, but never did and wouldn't return my calls. We went somewhere else to get the work done and will not go back to Honda Red Deer.

If you hope to purchase a vehicle here and have the dealership avoid you at all costs this is the…read moreplace for you. My experience purchasing a Landrover was smooth and I initially felt confident moving forward. This was until I had a single concern, where which finance and management did not returned 7 messages and 12 emails. Ironically, the concern was mild and have since reached out to Landover to remediate. But the "typical" response you are warned about where a dealership drops all contact after a sale has been my experience. As a result I would never recommend Red Deer Honda and will willing drive to Edmonton or Calgary for actual service.

Good selection of used Trucks! (But) Horrible follow up or…read moreongoing service. Don't get the extended warranty! The smile and service ends the moment you leave the lot in your newly purchased used car or truck. 2 years ago (Jan. 2014) I bought a 2009 F-150 extended Cab 4x4 5.4L low 86,K's. Thru First Access Financial of Edmonton @ 33.9% Intrest. I put $5,k down on $22,k price leaving $17,k for financing on bad credit. The truck had Hidden Hail Dammage snow covered. Was told at time of purchase that I could refinance after a year. Also told that the GPS KILL SWITCH would be removed, both were untrue. A year ago, after a year of having the truck I made several attempts to speak to John about Re-Financing the High Intrest loan with another of his lenders. I never heard from him, his wife ran interference always demanding to know who was calling and why, etc. just got the runaround. I was willing to even trade in if necessary, I gave up after weeks of no response went to Lacombe Ford and Go Auto tired to get trade in but didn't get good enough offer on Intrest or price of another truck, so just kept going with same truck and lender. This week after having truck for Two years in good standing, I tried again to reach John for Re-financing? and again his wife ran interference, EXTREMELY Nosey! wouldn't let me talk to him, he's busy or on the phone. Denied id ever being told I could refinance with him. They only do trade ins. after waiting all day, I figured well ok if I have to trade in, I called back to try to talk to him for a trade in. Once again his wife was rude and nasty on the phone, said id been rude a year ago, told her I was not! I'd been professional and just got run around form her, while trying to talk to John, she started screaming and yelling at me, told me I wasn't welcome there or my business and stop calling. She told me to go to Ford or go Auto. Wow! OMG, holly Smokes, very unprofessional and immature. I was prepared to buy a $20,k to $30,k new truck! Two years ago my two grown sons bought trucks from him too. My oldest bought a 2010 Dodge 1500, 4x4 crew cab and my youngest son bought a 2013? Chev Crew Cab 4x4 truck from him too, about a month or so later the Chevy had some problem with the Transmission. John refused to Honor the (Extended Warranty) he'd purchased, his wife was apparently running interference and refused to help my youngest son. My son apparently freaked out on them made a big scene, after she had freaked out on him in the office. he had to go to Amvic and go thru a transmission place for repairs. I did get lucky with the truck is purchased minus the hail Dammage, the other trucks he had at the time, had much higher millage or were older or more expensive. In all fairness it should be mentioned that for my younger sons truck, I did personally see him replacing most of the front end; upper and lower control arms and ball joints, brakes, calipers and rotors, basically the entire front end. Long story short, you can cut out the middle man, and go to the Calgary Auto Auction which is his main inventory supplier. Get your own truck and get it fixed on your own, saving half or third the cost. But it's all about the financing I guess. Good luck and BUYER, BE WARE.

Excellent sales and service. Good selection of trucks. They do whatever it takes to get you the…read morevehicle you want.

Scam artists. After…read morehaving my local mechanic spend three months diagnosing and troubleshooting and issue with my 2008 Jeep (It came with a Mercedes Engine) they had reached the end of what they could do with out specialized Mercedes Diagnostic equipment. So they called Alberta European Motorworks and over several weeks discussed the issue and potential problems. Alberta European Motorworks assured them that they had seen this issue and could resolve it, and as such I spent the $400 to get my vehicle towed to Alberta European Motorworks. As soon as they had it, they diagnosed an un-related issue (Bad Glow plugs) and refused to do any other work until they resolved this un-related issue, at a cost to me of some $2000 to $10,000. The Service manager made some excuse about it having to do with how they warranty their work, which is an outright lie, as I did not need work on the glow plugs, I was well aware of the glow plug issue before i sent to it them, the issue with the glow plug has nothing to do with the engine stalling when it get's up to temperature (which was the issue described to them), so basically the service manager was simply trying to soak me for as much money as he could rather than fix the problem described. So in short, unless you want to be taken for a ride and charged for a lot of unnecessary work, don't bring your vehicle here.

I'd like to share my experience with everyone reading this, so you can make your own, informed…read moredecision on whether this is the right place for you. My BMW wouldn't start on a cold winter morning. This problem had happened the year before. I had the vehicle towed to a friends garage to warm up, still wouldn't start. I then had it towed to AB EU Motorworks to get checked out (the tow truck driver that towed to my friends garage refused to tow it down to AB EU Motorworks, I had to call another company). Either way, trying to start the vehicle caused me to flood the engine according to them. Their diagnoses was - new battery, change spark plugs, do an oil change (as gasoline leaked past the cylinders and contaminated the oil). Sounds good - let's get it done. I went to pick my vehicle up - $1,800 Ouch - 260 diagnostics charge 600 for battery andinstallation. 500 for spark plugs and installation 80 dollars flush for oil 200 for oil change 100 for air filter I got the vehicle back home after cringing at the bill, and reluctantly paying it. The next morning my vehicle wouldn't start. Same problem as what caused the engine to flood. Their response - when it starts bring it back down here. These guys are good mechanics - don't get me wrong. But they will absolutely hose you on the price. I'll be looking elsewhere for my automotive services.

Sales person was the best and the dealership honoured their product! I'd buy there againread more

Ordered Parts Online…read more Had a requirement for a new mirror for my 2021 GMC 3500 HD AT4. Called another dealer for a price and it was over 2500 dollars. Looked on the Kipp Scott parts website and it was selling for 1500 dollars. Reached out did some research, provided my Vin and the mirror from Kipp Scott matched my requirement. Mirror showed up today 100% complete, glass, camera etc. Great service and support.

Had a no start in February. My fuel pump was replaced. The OEM part was not available for an…read moreextended period on an aftermarket pump was installed. That first pump has a defective check valve that reacted like a pinched hose. That part was replaced under warranty with another aftermarket pump. That pump had a defective temp sensor. The OEM pump was ordered in March and was replaced on returning from vacation at full parts and labor pricing. Now, a few months later a part of the new OEM assembly has failed and I am excited to pay again. No wonder why the have gone through Service Managers. If not corrected we will be going to small claims court.

I am still waiting for a response from reddeer Nissan and enterprise they gave me an inadequate…read morerental chev sprint gets stuck in the least amount of snow I have dug this crap car out 3 times since I picked it up Friday missed work and am now waiting to hear from one of these businesses who will come get this crap car I am not digging it out one more time meanwhile my 2017 qash qia is in for the same problem it had the first winter I had it the h vac freezes up collects water this issue is a desing flaw and I am paying the price enterprise is sub standard compared to what gord scott Nissan did for me while they had the business no one has contacted me I have emailed enterprise all weekend still waiting minus 5 rating